Premium Essay

Case Study Handbook

In:

Submitted By jzyn
Words 99835
Pages 400
1/22/07

3:37 PM

Page i

RP

OS

T

ElletFM.qxp

THE

DO
N

OT
C

OP

YO

CASE STUDY
HANDBOOK

1/22/07

3:37 PM

Page ii

DO
N

OT
C

OP

YO

RP

OS

T

ElletFM.qxp

1/22/07

3:37 PM

Page iii

RP

OS

T

ElletFM.qxp

YO

THE

OP

CASE STUDY
HANDBOOK
How to Read, Discuss, and

OT
C

Write Persuasively About Cases

DO
N

William Ellet

Harvard Business School Press
Boston, Massachusetts

1/22/07

3:37 PM

Page iv

RP

OS

T

ElletFM.qxp

Copyright 2007 William Ellet

YO

All rights reserved
Printed in the United States of America
11 10 09 08 07

5 4 3 2 1

OP

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions,
Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.
The copyright on each case in this book unless otherwise noted is held by the President and Fellows of Harvard College and they are published herein by express permission.
Permission requests to use individual Harvard copyrighted cases should be directed to permissions@hbsp.harvard.edu, or mailed to the Permissions Editor, Harvard Business
School Publishing, 60 Harvard Way, Boston, MA 02163.

OT
C

Case material of the Harvard Graduate School of Business Administration is made possible by the cooperation of business firms and other organizations which may wish to remain anonymous by having names, quantities, and other identifying details disguised while maintaining basic relationships. Cases are prepared as the basis for class discussion rather than to illustrate either effective or ineffective handling of an administrative situation.

DO
N

Library of Congress

Similar Documents

Premium Essay

Case Analysis

...Sources of Information for Case Writing and Analysis The primary sources for case study research are the University Library and the Worldwide Web. A summary of their resources is listed below. I. The University Library The typical University library provides a valuable collection of databases useful for both primary and secondary data collection on a company or industry. Some of the leading information databases are as follows: 1. Macro-Level Industry Information - Standard and Poor’s Industry Surveys Quarterly - U.S. Industrial Outlook - Value Line Industry Survey - Corporate and Industry Research Reports - Guide to the Economic Censuses and Related Statistics - Market Share Reporter 2. Company-level information - Moody’s manuals for financial information - Standard and Poor’s Corporation Records Current Issues - Hoover’s Guides and Handbooks on companies - Dow Jones News Retrieval - Annual Reports and other Corporate Documents - SEC File - EDGAR PLUS - Stock Brokerage Reports (Investex, Corporate and Industry Research Reports) Besides the above sources of information, the library commonly provides an online database on industry and company related information. The ALADIN software, for example, provides a guided menu to explore these databases. Two prominent sources on ALADIN are: ABI/Information on Business & Management and the Business and Industry database. These databases provide search driven abstracts and articles. II. The Worldwide Web While the library provides...

Words: 650 - Pages: 3

Premium Essay

Sexyshubham

...BCO1102 Information Systems for Business 2014 Semester 1 Prepared by Paul Darbyshire Prepared by Paul Darbyshire Welcome Welcome to BCO1102 Information Systems for Business for Semester 1, 2014. For the vast majority of you it will be a compulsory unit of study as it is part of the Business Core in all undergraduate Bachelor of Business degrees. The major focus of this unit is on how computer- based information systems can support decision making in organizations and businesses. Those decisions often need to be made by professionals who come from discipline areas you are studying such as accounting, management, information systems or marketing. One of the most important elements of an information system is people, so all of us need to know what role we can play and what role information and communication technologies (ICT) can play in supporting decisions. This unit will look at the theoretical side of information systems as well as personal productivity tools such as spread sheets and databases. In addition we will look at global trends in information systems and in particular the emerging use of Cloud Computing and Social Networking, which is sometimes called Web 2.0. The unit of study requires the textbook Introduction to Information Systems by Rainer, Prince and Cegielski 5th Edition. The textbook is used for the theory and some of the practical work in tutorials. All reading for this subject during the semester is assigned from this textbook. Feedback from previous...

Words: 3033 - Pages: 13

Free Essay

Business Simulation

...Case Study: Pearl & Mutual Student’s Name Course Title Tutor Institution Date Introduction Pearl & Mutual Benefit and Insurance Company is an insurance company that has been employing expensive and well-trained graduates. However, after an evaluation process was carried out, it was found that there lies a retention problem in the company. According to the assessment that had been conducted to the end of 2005, 60% of the employees have left the company. Notably, the employees joined other industries and not the financial sector. The lack of retention questions the reasons that the employees leave the company. This report is set out to the Human Resource Director of the Pearl & Mutual Benefit and Insurance Company and displays a coherent evaluation of best practices in the graduate selection process to ensure that only competent and passionate graduates are employed. Also, the time and the cost to achieve these recommendations are also stated in the report. Current scenario Currently, the graduate selection process at Pearl & Mutual Benefits and Insurance Company involves a panel that is chaired by the senior manager. The method includes the panelists determining the behavioral and motivational competencies of the applicants. The panelists then identify the most qualified candidates by giving each candidate a rating. However, it has been noted that there exist varied ratings provided by each different panelist. Various ratings demonstrate...

Words: 2256 - Pages: 10

Premium Essay

Hello

...Case Problems in Finance FIN 475 Dr. Kenneth A. Borokhovich Summer Semester, 2012 Office: 3106 FSB Office Phone: 529-1502 Office Hours: 12:45-1:45 Monday, Tuesday and Thursday & by appointment Email: borokhka@muohio.edu Text: Case Studies in Finance by Bruner, Eades and Schill, (6th ed.) Objectives: 1) To assess risk and how it affects financial decisions 2) To provide students with realistic cases requiring the development of alternative solutions. 3) To provide students with realistic cases requiring financial decisions. 3) To assess the roles of governance, executive compensation and stakeholder incentives within the context of specific financial decisions. 4) To assess the differing effects of available funding sources on financial decisions. 5) To provide students the opportunity to study how financial decisions are made in a comprehensive framework. Graded Materials and Final Grade Determination: There will be three equally weighted exams. The exams will be open-book. No extra credit will be given. The exams will occur on these dates. Exam I: May 24, 2012 Exam II: June 7, 2012 Exam III: June 21, 2012 The grade scale based on your overall percentage will be: A : 93%-100% A-: 90%-92% B+: 87%-89% B : 83%-86% B-: 80%-82% C+: 77%-79% C : 73%-76% C-: 70%-72% D+: 67%-69% D : 63%-66% D-: 60%-62% F : < 59% Cases: Analysis of each case will begin by addressing the questions asked in the case. The class...

Words: 319 - Pages: 2

Premium Essay

Case

...THE ON OT C OP YO CASE STUDY HANDBOOK RP OS T ON OP YO RP OT C OS T THE ON OT C Write Persuasively About Cases OP CASE STUDY HANDBOOK How to Read, Discuss, and William Ellet Harvard Business School Press Boston, Massachusetts YO RP OS T Copyright 2007 William Ellet All rights reserved Printed in the United States of America 11 10 09 08 07 5 4 3 2 1 No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163. The copyright on each case in this book unless otherwise noted is held by the President and Fellows of Harvard College and they are published herein by express permission. Permission requests to use individual Harvard copyrighted cases should be directed to permissions@hbsp.harvard.edu, or mailed to the Permissions Editor, Harvard Business School Publishing, 60 Harvard Way, Boston, MA 02163. ON OT C Case material of the Harvard Graduate School of Business Administration is made possible by the cooperation of business firms and other organizations which may wish to remain anonymous by having names, quantities, and other...

Words: 96750 - Pages: 387

Free Essay

Case Study 1.2

...M1: Interpreting Laws and Court Decisions Case Studies 1.1 and 3.4 Case Study 1.1: Discharge for Whistleblower Activity 1. Should the federal appeals court deny Broom and Miller’s appeal and enforce the decision of the state district court finding upholding the discharge of the two whistleblowers? The federal appeals court should uphold and enforce the decision of the state district court findings of the discharge of Broom and Miller. I will list several reasons that I believe will support my answer this question. Janet Broom and Darla Miller worked for a residential care facility. They were suspicious of another fellow employee. They believed that the employee was stealing drugs from the residents and falsified the medication log books. Broom and Miller decided to turn that employee in which in turn they were fired from their jobs. The first reason is that Broom and Miller did not follow the procedure in the residential care facility employee handbook. The employee handbook states “for the initial complaint to be filed with the accused employee’s immediate supervisor.” (Holley, Jennings, and Wolters, 2006) They both decided to make the complaint to the medication supervisor consultant who was not their immediate supervisor. The second reason is since they lived in Oklahoma, this state’s common law has the employment at will doctrine. This doctrine states “employment relationships established for an indefinite duration may be terminated by either the employer or employee...

Words: 979 - Pages: 4

Free Essay

Pad 505

...complete these readings in a timely manner to be able to contribute to the discussion and answer questions during Virtual Classroom sessions. Students will also receive a series of “Inbox” assignments. These assignments will arrive by Blackboard’s email function (Inbox) and will pertain to an event that is going to affect your budget. You will have to make a decision as to how to incorporate this event into your budget document. Case Studies: ICMA Case Studies will be read, analyzed and discussed during Virtual Classroom sessions. Each student (with at least two partners) will be assigned one of these case studies to present to the class and to initiate and lead the discussion. Students will work in groups of 2 or 3 depending upon class enrollment. All students are expected to read each case study and participate in the discussion – you will be graded on your discussions as well as leading your case study. You will have Group Pages assigned within Blackboard that will enable you to have on-line discussions with your partners for your case study assignment. Exams: You will have three tests during the semester. The test will be given to you at the end of a Virtual Classroom discussion and you will have 1 hour and 15 minutes to complete and return to the professor. Late submissions will have points deducted from test grade. Academic Integrity “Academic integrity is expected of every East Carolina University student. Academically violating the Honor Code consists of...

Words: 918 - Pages: 4

Premium Essay

Mr. Pham Duc Huy

...competition in most industries. We will learn how leading firms have devised strategies, structured, and managed their organizations to achieve competitive advantage in this challenging environment. Strategic management deals with uncertainty and unstructured situations. You will learn tools and concepts for putting some structure into your analysis of strategic issues. But most strategic choices require judgment. Case studies enable us to test our judgment and learn vicariously from successful and unsuccessful managers in a variety of situations. Hence, class discussion of the cases is a central part of your learning experience. Methods: We will combine cases, lectures, individual and group papers and presentations. Pre-requisites: First semester of Core. Textbook: Jay Barney, Gaining and Sustaining Competitive Advantage, Fourth Edition. Case Packet will be available. Assignments and Grading: 1. Participation: (15%) Attendance is required. Please inform the instructor in advance if you need to be absent. Participation means active involvement in the discussion of the case with evidence of preparation. 2. Article File: (5% for 1 brief, 5 minute, presentation) Once during the term you will come to class prepared to make a short presentation of an article from a business publication that fits the topic of...

Words: 1617 - Pages: 7

Premium Essay

Case Study

...QuickRef 27 How to write the case study There are two different approaches to case studies Type 1: The Analytical Approach The case study is examined in order to try and understand what has happened and why. It is not necessary to identify problems or suggest solutions. Type 2: The Problem-Oriented Method The case study is analysed to identify the major problems that exist and to suggest solutions to these problems. This Quickref focuses on Type 2: The Problem-Oriented Method Check with your lecturer which type they require. A successful case study analyses a real life situation where existing problems need to be solved. It should: • Relate the theory to a practical situation; for example, apply the ideas and knowledge discussed in the coursework to the practical situation at hand in the case study. • Identify the problems • Select the major problems in the case • Suggest solutions to these major problems • Recommend the best solution to be implemented • Detail how this solution should be implemented NB: The Case is the “real life” situation The Case Study is the analysis of this situation Available online at http://www.monash.edu.au/lls/llonline/quickrefs/ July 2007 © Monash University How to Write the Case Study There are usually eight sections in a case study. Synopsis/Executive Summary • • • • • • Outline the purpose of the case study Describe the field of research – this is usually an overview of the company Outline...

Words: 625 - Pages: 3

Premium Essay

Hr Case Study

...Design Budgets and Schedules – Training Project Management.   Development:  Drafting  Training  Materials  –  Developing  tests  /  assessments  –  Quality  Control Issues    Implementation:  Train  the  Trainer  Programmes  –  Classroom  delivery  of  training  –  Non‐ Classroom  delivery  techniques  viz.  Computer‐based  training  (CBT),  Multimedia  training  (MMT), Web‐Based training (WBT) – Management Development Programmes (MDPs).   Evaluation:  The  role  of  Evaluation  in  Training  –  Evaluating  Reactions  and  Learning  –  Evaluating the transfer of training – Evaluating the results of the training  Text Book:    1. Donald J. Ford, Bottom‐Line Training, Prentice‐Hall of India Pvt. .Ltd., New Delhi  Reference Books:   1. Armstrong Michael, A Handbook of Human Resource Management(11th ed),2009, Kogan Page  2. Lynton Rolf and Pareek Udai,...

Words: 349 - Pages: 2

Premium Essay

Asdasdasd

...Case Studies/ Briefing Paper Pages 1 , to 3 are adapted from: Cameron S, (2002), Business Student’s Handbook, Prentice Hall, Essex We are going to look at how to use a case study to solve a problem. However this format can also be used to create a briefing paper for a potential client. Why are they important ? Case studies bridge the gap between learning and work situations in which you will be applying that learning. Pioneered by Havard Law School and then used on their MBA course in 1869, they have been seen as a valuable teaching tool. What is a case study? It usually consists of a written description of a situation faced by or within an organisation. A case study may be a brief outline of a scenario or 100 or more pages of closely written description and including company accounts, sales figures and other relevant information. Some studies are fictional and some based on real-life situations. Cases can: • Broaden your awareness of organisational situations • Give you something on which to practice concepts you have learned • Provide a useful basis for assessment • Develop group-working skills • Highlight assumptions about organisations and how people should or should not behave Warning! Remember a case study is the author’s impression of reality and is subject to bias. Therefore be prepared to look beyond the case study. Problems that may arise • Deciding what is needed – what are you meant to be doing • Working...

Words: 2125 - Pages: 9

Premium Essay

Test

...University BU-502 Applied Business Research and Communications Skills Online Spring Quarter, 2016 Updated: April 4, 2016 CREDIT HOURS: 4.0 CONTACT HOURS: 40 (40 Theory, 0 Lab) (40 Online) Instructor: Dr. Peggy Bilbruck Email: pbilbruck@ssu.edu (inquiries will be responded within 24-36 hours). For any urgent technical problems with Moodle, contact the SSU-Moodle Administrator: ssumoodle@ssu.edu Office Hours: Wednesdays on Moodle from 11 – 12 pm ONLINE TIME ESTIMATE: This course requires four (4) hours of online activities every week on Moodle plus an additional 8 hours (minimum) of homework per week. COURSE DESCRIPTION This course provides an introduction to graduate business studies focusing on the applied business research and communication skills necessary to be successful in both an academic MBA program and the current economic environment and workplace. It covers information literacy, research and research methodologies, oral and written communication skills as well as critical thinking, problem solving and decision-making paradigms. As designed, the course will familiarize students with the tools necessary for the successful presentation of theories and concepts as they apply to real world managerial scenarios including business decision-making. Prerequisite: None Prerequisite(s): None Co-requisite(s): None What is an Online Course? This is an online course so we will not be meeting physically. Instead...

Words: 3521 - Pages: 15

Free Essay

Ase Analysis Research – Striving for Best Academic Practice

...Chen ZhiQing | Student ID No.: | 22012511 | Unit Code & Name: | MNG91002 | Campus: | MDIS | Tutor’s Name: | Frankie-Lim | Assignment No: | 1 | Assignment Title: | Case Analysis Research – Striving for Best Academic Practice | Word Count: | 1193 | Due Date: | 21 Apr 2014 | Date submitted: | 20 Apr 2014 | Declaration: I declare that this assignment is my own original work and has not been submitted for assessment elsewhere. I acknowledge and irrevocably agree that the assessor of this assignment may, for the purpose of assessing this assignment: * Reproduce this assignment and provide a copy to another member of faculty for review and comment, including whether the work is an original work; and/or * Provide a copy of this assignment to a plagiarism checking service for review so that it may determine whether the assignment is an original work. The checking service may retain a copy of the assignment on its database for the purpose of future plagiarism checking. I have read and understand the Rules relating to Awards (Rule 3.17) as contained in the University Handbook. I understand the penalties that apply for plagiarism and agree to be bound by these rules. CHEN ZHIQING 20 Apr 2014 Signature (please type) Date Tutor's comments: Paper Title: Case Analysis Research –...

Words: 1822 - Pages: 8

Premium Essay

The Case of Rita

...RUNNING HEAD: Case of Rita The Case of Rita By Alisa Barto Lubbock Christian University Case Study of Rita While studying the case of Rita, I noticed there were quite a few issues to address. At the present time, she is seeing a counselor which is a first good step. I am sure her counselor will observe, understand and respond to Rita’s issues with empathy, respect and nonjudgmental compassion. As a counselor, we know we must provide the environment for the clients with safety, help reduce stress and supply them with critical resources and social support. Assessment Rita is a 35 year old businesswoman. She graduated from a high school with also a vocational tech career. She runs an auto mechanic business. Her business is very successful and employees many helpers. Rita is married to Jake who is an accountant; they have 2 children, a daughter who is 13 years old and a son who is 8 years old. They do not attend church, but consider themselves religious. Rita has many issues going on and is feeling depressed and unfulfilled. The six-step model of crisis intervention focuses on the immediate process of actively, assertively, intentionally, and continuously assessing, listening and acting to systemically assist the client to regain as much of the pre-crisis equilibrium, mobility and autonomy as possible. “It becomes every crisis worker’s job to figuratively get the client back into the driver’s seat of the psychological vehicle” (James, 2008. p. 41). Defining...

Words: 1009 - Pages: 5

Premium Essay

Hbs Case Study

...Hikmi Syed AbdullahHaza Nuzly Abdull Hamed Aryati BakriNorasnita Ahmad | 32432/ N28-403-1532423/N28-403-0932426/N28-403-2132405/N28-402-1232421/N28-403-0732430/N28-403-1732433/N28-403-1432427/N28-403-20 | iskandar@utm.mymhafiz@utm.myhalina@utm.myhaslinah@utm.mynorris@utm.myhaza@utm.myaryati@utm.mynorasnita@utm.my | Synopsis | This 1-credit course will provide an extension to the existing 2-credit subject (UCD2762) on how to analyze and evaluate the business opportunities using the knowledge and skills acquired from the previous subject. Class members will consider business planning, self-assessment, idea generation, and operating strategies required to start a new small business. Students will also be exposed to Harvard Business School Case Method in order to give them exposure to the real world problems and their solutions. Active participation by students during class discussions and activities is encouraged & expected. Students successfully completing this course will be able to: * Research, recognize and access business opportunities. * Use analytical and critical thinking skills to determine the feasibility of a business concept. * Gained hands on experience with conducting research, develop, write, evaluate, presenting and defending segments of a business plan. | | Learning Outcomes | At the end of the semester, the student will have the: | CO | Course Outcomes | Related Program Outcome (PO) | Evaluation Method | 1. | Ability to think...

Words: 610 - Pages: 3