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Case Study - Metropolitan University

In: Business and Management

Submitted By kayleenshaw
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Case Study 1 – Metropolitan University
Metropolitan University finds itself in the position of having too many employees in the arts faculty, and not enough employees in the Business faculty, due to a shift in demand for certain courses over the past ten years, which it did not anticipate or accommodate. It can be assumed that Metropolitan University finds itself in this position because it has not undertaken workforce planning to addresses where the organisation is heading, where the organisation is now, and how are they going to get there. Jones & Martain (page 194) state that a workforce planning process, would assist to: * Determine organisational strategic direction * Conduct workforce analysis * Develop workforce plans, objectives and workforce plans * Implement the workforce plans
If Metropolitan University had undertaken a workforce planning process, as part of this process it would have conducted a workforce analysis which would have enabled the University to foresee that it would have a problem of over demand of employees in the arts faculty and a shortage of employees in the business faculty. There are three steps in conducting a workforce analysis, these are:

1. A demand analysis – to identify the future workforce needed to carry out the organisation’s mission, vision and strategic objectives. 2. A supply projection – focuses on an organisation’s existing and future workforce supply. the present staffing and competency profile project out if no (or no special) management action is taken to replace attrition and develop staff 3. Gap analysis – A comparison of the demand forecast with the supply projection to determine future gaps (shortages) and surpluses (excesses) in the number of staff with needed competencies.

Demand forecasting could have looked both quantitative and qualitative techniques. Quantitative

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