...CASE STUDY: PT TELKOM’S RECRUITMENT, SELECTION AND TRAINING PROCESS Agung Budiman Annisa Kusumawardhani Sabran Maria Grace Imanuella Ramavito Mountaino Yohann Mayo P INTRODUCTION Managing human resources is one of the most important things to support activities in a company. To attain profit sought by the company, they have to pay attention to the human resources available in fulfilling their goal. Companies need to meticulously plan and analyze the process of recruitment, selection, and training stage, to produce high-quality workforce. PT Telkom is a company that is trying to survive the constantly changing circumstances. In the past, many people were keen to work in PT Telkom, considering it as a pride. Today, with the Y generation searching for jobs in the labour market, the interest in working in the company has slowly diminished. Moreover, the existing new employees merely utilize PT Telkom as a stepping stone. PT Telkom needs new employees to perform daily activities and regeneration. Thus a strategy in managing human resources is an important factor in order for PT Telkom to sustain its business, and this becomes an interesting point of study. Therefore, by looking at the three topics, recruitment, selection and training; a wider understanding of the real case of PT Telkom will broaden the knowledge on the issue. * 23 Oktober 1856 - layanan jasa telegraf elektromagnetik Jakarta (Batavia) – Bogor (Buitenzorg) * 1961 - Perusahaan Negara Pos dan Telekomunikasi...
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...13 Effectiveness of Online Recruitment and Selection Process : A Case of Tesco Aakash Gopalia Oxford Brookes University Abstract The purpose of this paper is to give an overall assessment of effectiveness of using internet to recruit and select people with the case reference to Tesco. For this research paper, exploratory, theory building approach is used. Online recruitment is effective in terms of saving cost of recruitment and selection. Case exploration about the effectiveness of online recruitment and selection depicts that it saves time to hire and reduces recruitment cost. Effectiveness of online recruitment and selection process can be used by other firms working in different industries, students working on internship programs on HRM, HR practitioners and researchers to develop further thesis and projects. Introduction Recently there has been significant increase in use of internet to recruit and select people has grown (Hopkins &Markham, 2003). Various research evidences show that online recruitments have become easy way to save cost and valuable time of firms (Hart, Doherty & EllisChadwick, 2000). Some recent studies on the effectiveness of internet in recruitment and selection have reflected the benefits delivered by Internet to the organizations. This research article evaluates the effectiveness of internet to recruit and select people with reference to the case of Tesco in terms of recruitment and admin cost, time to hire, market image ...
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...ENGINEERING MANAGEMENT, VOL. 49, NO. 1, FEBRUARY 2002 59 R&D Project Selection Using the Analytic Network Process Laura M. Meade and Adrien Presley Abstract—The analytic network process (ANP) is presented as a potentially valuable method to support the selection of projects in a research and development (R&D) environment. This paper first discusses the requirements of the R&D project selection problem, which requires the allocation of resources to a set of competing and often disparate project proposals. Among the factors complicating this task is the need to make the decision within the framework of an enterprise’s strategic objectives and organizational structure while considering and integrating financial and strategic benefits of each project. The paper discusses the use of the ANP, a general form of Saaty’s analytic hierarchy process, as a model to evaluate the value of competing R&D project proposals. A generic ANP model developed by the authors, which includes in its decision levels the actors involved in the decision, the stages of research, categories of metrics, and individual metrics, is presented. The paper concludes with a case study describing the implementation of this model at a small high-tech company, including data based on the actual use of the decision making model. Index Terms—Analytic hierarchy process, analytic network process, multicriteria decision making, project selection, R&D management, R&D projects. I. INTRODUCTION OR MANY firms, especially...
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...Enterprise software selection case study: Harley Davidson Motor Company Name: Tutor: Course: Date: Paper outline 1. Brief background of the company 2. Problem statement 3. Scenario description 4. Process Considerations made A. Technical aspects B. Involved stakeholders 5. Software selection process 6. Considerations in software selection conclusions 7. Conclusion Harley Davidson Motor Company: Enterprise Software Selection Case Study Having been founded in 1903, Harley Davidson Motor Company has grown to become one of the leading manufacturers of motorcycles globally. The company produces up to 28,000 motorcycles annually, sold by dealers in over 67 countries around the world. The company has an ambitious plan to increase its production capacity significantly. As a result of the company’s growth and enlarged global presence, there is management has realized that the future calls for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its returns growth. This underlay the start of the process to identify the most appropriate information management system for Harley Davidson Motor Company. The process was largely reliant on teamwork, which played a leading role in structuring of the IS function. The organization, rather than have a Chief Information Officer, constituted a team of three directors to offer leadership on information systems integration...
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...Journal of Business and Management International Market Expansion Strategies for High-Tech Firms: Partnership Selection Criteria for Forming Strategic Alliances Øystein Moen (Corresponding author) Norwegian University of Science and Technology (NTNU) Department of Industrial Economics and Technology Management N-7491 Trondheim, Norway Tel: 47-7359-3505 E-mail: Oeystein.Moen@iot.ntnu.no Ottar Bakås SINTEF Technlogy and Society, Department of Industrial Management N-7465 Trondheim, Norway E-mail: ottar.bakas@sintef.no Anette Bolstad Norwegian University of Science and Technology (NTNU) Department of Industrial Economics and Technology Management N-7491 Trondheim, Norway Vidar Pedersen Investment Office Nordic, Telenor Nordic Finance Snarøyveien 30, N-1331 Fornebu Tel: 47-9823-2599 E-mail: vidar.pedersen@telenor.com Abstract Newly established, technology-based firms entering international markets often have limited resources in terms of capabilities, time, and capital. As a consequence, these firms often use entry modes characterised by low resource commitment, including partnership agreements (strategic alliances). This paper, investigates which partner selection criteria that are important for this group of firms when they are selecting partners. Based on case studies of three Norwegian firms targeting the UK market, five selection criteria have been identified as important (trust, relatedness of business, access to networks, access to market knowledge...
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...THE IMPACT OF GOVERNMENT PROCUREMENT PROCESS ON EFFECTIVE SERVICE DELIVERY IN UGANDA. A CASE STUDY OF MBALE MUNICIPAL LOCAL GOVERNMENT COUNCIL By: WANDULU KOSEA 2011-B141-10072 A REPORT SUBMITTED TO THE FACULTY OF SCIENCE IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF BACHELOR OF SCIENCE IN ECONOMICS AND STATISTICS OF UGANDA MARTYRS UNIVERSITY MAY, 2014 DECLARATION I, Wandulu Kosea declare that the content of this dissertation is my original work and it has never been submitted to any University or institution of higher learning for any academic award. Where relevant information to the study was got from others authors’ work, it was duly acknowledged. Wandulu Kosea Signature………………… Date:………………….. APPROVAL This dissertation has been submitted with my approval as the supervisor and it is worthy to be credited as part of the necessary requirements for the award of the degree of Bachelor of Science in Economics and Statistics of Uganda Martyrs University. Supervisor: Dr. F. Mwesigye Signature………………… Date:………………………. DEDICATION This dissertation is dedicated to my parents Dinah and Dison Nakhokho, brothers, sisters and friends for their endless love, moral, spiritual, emotional and financial support that helped me to grow in my education. Special appreciation goes to my elder brother William Makuma for his unconditional guidance and financial support...
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...Review of the Literature Word count: 2995 PART 1 PART 1 Introduction This paper surveys the literature on the use of psychometric testing by employers as part of the recruitment process and considers the general usage by different types of businesses. Companies spend high amount of money each year on psychometric test which measures personality type, learning styles and personal preferences of individuals. Since the 1980’s business in the UK have been making the use of psychometric test as part of the selection process for job vacancies. Over the years the usage has increased to a level where 80% of the Fortune 500 companies in the USA and by over 75% of the Times Top 100 companies in the UK are using some kind of psychometric testing (PSYCHOMETRIC-SUCCESS, 2009). However the benefits and drawbacks of using psychometric testing vary from business to business and sometimes even according to the demographics of the location where the test are conducted. Types of psychometric testing A good psychometric test features reliability, validity, discriminating and NORMs. (Kline, 1992). The significance of Psychometric Testing is able to indicate a reason why Psychometric Testing is widely used, as Kline (1992) suggests that, the efficiency of personnel selection and appraisal will go up as the efficiency of Psychometric test goes up, the necessity of appraisal may disappear as the testing is improved. It could be argued that psychometric testing can be broadly...
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...the organization and delivery vary across geographic regions in ways that may influence its effectiveness (Domingo et al., 2015). In this article critique paper, I choose two relevant peer-reviewed articles using case-control study design to explore the effect of mammography screening on breast cancer survival. The first one is Mammography Screening and Risk of Breast Cancer Death: A Population-Based Case–Control Study (Suzie et al., 2011). STUDY AIMS The authors conducted a case–control study to assess the effectiveness of the Dutch population–based program of mammography screening. The hypothesis of this study was that mammography screening was associated with a decreased risk of dying from breast cancer. METHODS A. What was the main outcome of interest? The main outcome was the breast cancer. Data on breast cancer were obtained from the Comprehensive Cancer Center Rotterdam. Causes of death were obtained through linkage with Statistics Netherlands. B. What was the main explanatory variable of interest? Mammography screening was the main explanatory variable of interest. It was measured by the National Supervisory Committee of Population Cancer Screening Registry system. C. What type of study design was this? This was a case–control study. The study design was appropriate because, in order to evaluate the efficiency of mammography screening individually,...
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...Management Engineering Vol:7, No:10, 2013 Supplier Selection Criteria and Methods in Supply Chains: A Review Om Pal, Amit Kumar Gupta, R. K. Garg International Science Index Vol:7, No:10, 2013 waset.org/Publication/16944 Abstract—An effective supplier selection process is very important to the success of any manufacturing organization. The main objective of supplier selection process is to reduce purchase risk, maximize overall value to the purchaser, and develop closeness and long-term relationships between buyers and suppliers in today’s competitive industrial scenario. The literature on supplier selection criteria and methods is full of various analytical and heuristic approaches. Some researchers have developed hybrid models by combining more than one type of selection methods. It is felt that supplier selection criteria and method is still a critical issue for the manufacturing industries therefore in the present paper the literature has been thoroughly reviewed and critically analyzed to address the issue. Keywords—Supplier selection, Mathematical Programming. AHP, ANP, TOPSIS, I. INTRODUCTION I N most industries, the cost of raw materials and component parts represents the largest percentage of the total product cost. For instance, in high technology firms, purchased materials and services account for up to 80% of the total product cost. Therefore, selecting the right suppliers is the key to procurement process and represents a major opportunity for companies to...
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...American Journal of Business and Management Vol. 1, No. 2, 2012, 70-75 The Recruitment and Selection Process of Pharmaceutical Companies in Bangladesh: A Case on GlaxoSmithKline Bangladesh Limited Laila Zaman* East West University, Dhaka, Bangladesh GlaxoSmithKline (GSK) Bangladesh Limited, a subsidiary of GlaxoSmithKline plc is world's one of the leading research-based pharmaceutical companies that commits to improve the quality of human life with an immense status and brand image all through Bangladesh over last 60 years. It is the human resource who has maximized the success of the company. Recruitment and selection practices are the key factors to the entry point of human resources which ensures the success and growth of an organization. In this study the detail chain and sequence of activities pertaining to recruitment and selection of different level of management and non-management employable candidates has identified through interviewing the HR employees of GlaxoSmithKline Bangladesh Limited. Findings show that the case study organization is doing a very good practice in recruitment and selection process that could help many other employers in Bangladesh and around the world to get suitable candidate and also helpful for researcher to do more research on recruitment and selection process. Keywords: GlaxoSmithKline Bangladesh Limited, recruitment and selection, pharmaceutical companies Introduction GlaxoSmithKline (GSK) Bangladesh Limited, a subsidiary of GlaxoSmithKline...
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...Racial Diversity in Jury Selection Barbara Sigler Unit 3 American Intercontinental University Abstract The selection process of juries was designed to select citizens that were equal peers of the person involved in the trial. However, many disparities exist and the selection process at times seems to be disproportionate relating to race or ethnicity. Reform of the legislature would benefit those that are not being properly served. It is the right of every citizen in this nation to have his or her case decided by a fair and impartial jury. The selection of the jury panel is one of great importance and one that can have a great effect on the outcome of the case. Therefore, it is obvious that the attorneys have a great interest in manipulating the jury selection to include who they may feel would return a favorable verdict for their client. Attorneys generally favor potential jurors that share certain characteristics to include race or gender with their client. The attorneys feel that there is increased empathy when these similarities exist, possibly resulting in a favorable verdict (Frank, 2011). According to a case study of two separate counties, it is obvious that demographics did not play a role in the jury selection process. County A had a population of approximately sixteen thousand with one fourth of the population being African American. Yet only ten to fifteen percent was black. In addition, in the past years not one single black has...
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...Beren Robinson’s Field Study The field study by Beren Robinson is an exceptional study of threespine sticklebacks, which relate to ecology evolution. The original findings of researchers differ from Robinson’s field study. Robinson’s hypothesis states the threespine sticklebacks diverse phenotypes are the creation of natural selection supporting the discrepancy in the population. The variables in the study are diet and environmental conditions. Ecologists use evidence and observation to quantify results by using information from other studies and experiments. Robinson’s field study relates to evolution and natural selection, and each play an important role in ecology. Robinson’s field study should alter variables of life span, growth rate, and body size to understand the evolution of the threespine stickleback species. Original Observations of Researchers The field study by Beren Robinson is a study to determine how the threespine stickleback species of fish have evolved. The threespine sticklebacks went through an increased era of time. Only two species of threespine sticklebacks inhabit in a lake. Original observations of researchers suggest that opposing selective pressures in open-water and shallow water are factors in the evolution of the threespine sticklebacks (Smith & Smith, 2009). Robinson’s study proves a different analysis and suggests natural selection is a key factor. The study by Beren Robinson and the department of Zoology at the University of Guelph...
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...INSTRUCTOR’S MANUAL Southwood School: A Case Study in Recruitment and Selection By Fiona L. Robson Project team Author: SHRM project contributor: External contributor: Editor: Design: Fiona L. Robson Bill Schaefer, SPHR Nancy A. Woolever, SPHR Sharon H. Leonard Courtney J. Cornelius, copy editor Terry Biddle, graphic designer © 2008 Society for Human Resource Management. Fiona L. Robson Note to Hr faculty and instructors: SHRM cases and modules are intended for use in HR classrooms at universities. Teaching notes are included with each. While our current intent is to make the materials available without charge, we reserve the right to impose charges should we deem it necessary to support the program. However, currently, these resources are available free of charge to all. Please duplicate only the number of copies needed, one for each student in the class. For more information, please contact: SHRM Academic Initiatives 1800 Duke Street, Alexandria, VA 22314, USA Phone: (800) 283-7476 Fax: (703) 535-6432 Web: www.shrm.org/hreducation 08-0768 Southwood School: A Case Study in Recruitment and Selection recrUItmeNt aND SeLectIoN caSe StUDY Teaching Notes This case study has been developed to provide resources to promote learning and understanding in the area of recruitment and selection. Purpose This case will help students understand the complexities involved in effective recruitment and selection. This fictionalized case study is based on a real organization. Although...
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...fa Factors Effecting Small and Medium Enterprises, Selection of Market Entry Mode Naveed Hussain Malik (naveed.hm@gmail.com) 770325-3059 Masood Hussain Chudary(zindagi03@hotmail.com) 801014-5855 Supervisor: Eva Wittbom Masters Degree Thesis in Business Administration School of Management Sciences Date of submission Abstract Development in infrastructure limits the communication gap, speedy travel and low cost tariff barriers as well other drivers of globalization have made overseas markets easier to get small firms and gave more opportunities to SME´s internationalize. The market entry mode choice or selections have strong effect the success or failure of the company. For instance an insufficient or wrong entry mode selection can decrease opportunities and limit important choice for the firm and could lead to high financial loss as well as lose control on overseas market. The purpose of research study is to provide a deep and better understanding of the factors those effecting SME´s selection of market entry mode. Research question how can the influence of internal and external factors on the selection of market entry mode. A frame of reference led to the building of summary which in turn became the basis for data collection. Two qualitative case studies for Pakistani SME´s namely socks knitter Pakistan and RK International were undertaken. The main findings shows the clear link between the theories claim to be internal and external...
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... HR111 Assignment 4 “How can selectors ensure the candidates they choose are the ones who will perform better than rejected applicants?” (Cooper & Robertson, 1995:3).For all organisations recruiting the best staff for the job can be extremely difficult due to the multiple recruitment processes available and the different traits each employee can possess. When a company is choosing a recruitment process it must look at the reliability of the test by looking at the consistency of results of a test and the validity of the test must also be considered as the test must measure what it is set out to measure. (Arnold et al, 1995:131) A company must also consider the cost and effectiveness of the recruitment process they choose. There are many tools of selection which an organisation can use, for example, interviews, psychometric tests and application forms. With regards to the recruitment of effective routinized service, retail or call-centre workers I believe that psychometric tests are the most appropriate selection process for these jobs. Psychometric testing refers to the testing carried out on individuals in order to measure their ability in a specific area of working. These tests can measure all kinds of traits such as sensitivity, memory, intelligence, aptitude or personality. Psychometric tests are becoming increasingly used by employers to choose the right individual that fits a certain job entry. The term ‘psychometric tests’ covers a wide...
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