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Case Study “Starbucks Going Global Fast”

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1. Identify Controllable and uncontrollable elements that Starbucks has encountered in entering global market

As far as controllable elements go Product, Price and Promotion are the main factors encountered when entering a global market. For instance, Starbucks offers a variety of products that are not related to coffee in Italy, as Starbucks charges customers 1.5$ for a coffee in the USA in Italy the price is 67 cents. A major controllable element is also the channel of distribution that they have, being the biggest coffeshop worldwide they have approximately 20,891 stores proving that it is indeed a controllable element.

When speaking about uncontrollable elements Starbucks has several barriers to overcome. In a foreign environment Competitive, Economic, Cultural and Political/Legal forces all play a role in the uncontrollable area of Starbucks’ expansion. To begin competitive forces such as in the UK Starbucks has faced imitators who are trying to acquire themselves more market share, whereas in Japan the Starbucks local rivals offer a similar product though competition is not limited to only these two countries. The economic conditions vary throughout different countries; thus Starbucks must arrange different strategies in accordance with each’s countries economic condition.

2. What are the major sources of risk facing the company and discuss potential solutions?
-The US market is being saturated meaning that the market is flooding with these product i.e : Starbucks coffee. A solution to this could be to apply strategies from foreign countries into the US market for instance offering varying non-coffee product to diversity product range. They could also try to position themselves to give an exceptional customer service when experience when getting a Starbucks coffee. Other solutions could include innovating their product line as stated above, as

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