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Lan Infotech- LSI
Christian Gomez
DeVry University
MGMT 591 Leadership and Organizational Behavior
Instructor: Michael Carr
December 16, 2013

MGMT 591: Leadership and Organizational Behavior

Overview of Organization

The organization that will be the topic of discussion in my final project paper is LAN Infotech. LAN Infotech is a small IT consulting company that specializes in IT projects and services. The company was first created when the owner first sold his shares from a company he helped form in New York called LAN Associates. Doing so, he was able to acquire all the small businesses the company was managing down in South Florida. He created LAN Infotech and started to provide professional IT services to the clients. The company grew from three employees in 2008 to at its highest of 25 throughout the years. Being in a highly competitive area where there are plenty of small managed service providers, it can be hard at times to gain and keep clients. So far LAN Infotech has been able to steadily grow and have also gained a lot of clients and business. Part of the success is credited to the engineers that have worked and currently work for the company. LAN Infotech has been featured in many local business magazines and has won numerous awards from partners such as Dell and Microsoft. But that’s not where the issue is, the issue is with the level of commitment from the engineers and the level of commitment from upper management, mainly the owner. There used to be a time where the flow came from the manager to the IT Director and from the IT director to the supervisors. This type of approach allowed the Director to set the stand and delegate and lead the other teams. He was mainly in charge of dealing with new clients face to face and selling any upgrade or technologies when the chance presented itself. Doing so, LAN Infotech was able

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