...Addressing Challenges of Groups and Teams LDR/531 October 31, 2011 Abstract Challenges and benefits exist in communication, collaboration, and conflict within groups and teams. Organizations need training plans to ensure the success of groups and teams. The following paper will show the challenges of groups and teams within the Phillips organization. Team B has developed a training plan for Phillips. This paper will include a summary of the training plan, the challenges and benefits of communication, collaboration, and conflict, a discussion on how it will work in the organization, and a discussion on any unique challenges the plan could address. Addressing Challenges of Groups and Teams Organizations are relying on teams to complete tasks and projects that managers would normally do individually (Yukl, 2010). Yukl defines a team as a “small task group in which members have a common purpose, interdependent roles, and complementary skills” (2010, p. 333). Different groups and teams make up organizations. The success of these teams directly influences the success of the organization. Groups and teams are not the same thing. A group is two or more individuals, interacting and interdependent, who have come together to achieve objectives (Yukl, 2010). The group interacts to share information and make decisions within his or her area of responsibility. A work team, on the other hand, generates positive synergy through coordinated effort. The individual...
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...Addressing Challenges of Groups and Teams LDR/531 University of Phoenix Prof. María Gaudier Diez June 28, 2011 Addressing Challenges of Groups and Teams Groups and teams are composed by peoplethat have the compromise of comply with goals and objectives of the organization in which they work. The communications industry is one that have constantly changes do to the technological advances and he or she are supposed to work forward these constant changes. Is a challenge to persuade the groups and teams to become effective and efficient while these changes affects his or her development and performance, and keep his or her interested in all kind of challenge that they have to face time to time.Dessert Communications needs to improve their services because profits have declined. We as managers of the staff have the commitment of work together with employees for a common goal, improve services like offer phone insurance, additional minutes plans, roadside service, and improve telecommunications. We also have to evaluate our employees in customer’s satisfaction ratings, and evaluate the percentage of sales during a service call. Which methods will be used to present the operational change? Suggest a method for an operational change consists of many factors that will result effective or ineffective. This will depend of what kind of method managers decide will be more effective and influential, and how these managers constantly needs to improve the manner in...
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...Addressing the Challenges of Groups and Teams University of Phoenix LDR/531 WHO8MBA07 Harold Van Alstyne December 16, 2008 Addressing the Challenges of Groups and Teams Turning a group into a team is one of the biggest challenges faced by most of the organization these days. Two or more people together form a group, but it does not form a team. A group becomes team when you treat them as high level. To turn group into a team there needs to be a set measurable goals, define desired outcome and keep everyone focused. Team is defined as “a small number of people with complementary skills who are committed to a common purpose, performance goals, and an approach for which they hold themselves mutually accountable.” (Katzenbach and Smith, 1993). Teams are more structured than groups. All teams are groups but all groups are not teams. Big organizations are usually segregated into different teams. The segregation helps to achieve set goals and targets of the company which directly affects the bottom line. Bottom line is what matters in an organization. It requires lot of effective strategic planning to achieve the set goals and targets which affects the bottom line. It is important to form groups and teams in an organization because it helps in taking better decisions, increased productivity and improves employee morale to perform better. Some of the benefit of having a group is that more ideas are brought in to make sound decision. Members in a group also develop...
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...Addressing Challenges of Groups and Teams Lacy Williams LDR/531 University of Phoenix Lois Mason April 15, 2012 Addressing Challenges of Groups and Teams Desert Communications Incorporated is a major wireless telecommunications organization experiencing a decline in net profit. This decrease is attributed to a change in the communications industry and a decline in the demand of communication products. Desert is beginning a strategic movement to reallocate its resources to capitalize on the added communication services in the industry. A team has been assigned to integrate strategies that will help generate the profit needed in regard to its call center. Contained in this paper is the strategic plan created by the team to aid in team and management collaboration, training programs, and tactics in identifying and minimizing conflict within teams. Presenting the Operational Change Before the team creates a strategic plan, management should not inform employees of the change because this may create problems among the employees. They may think jobs are at risk or the company is closing. After the plan is created, management should provide employees with details of the plan that affect them. These details will include the organization’s mission, how it intends to fulfill that mission, and the plan to train employees and provide them with the tools needed to perform effectively their tasks during and after the operational change. Training of Multiple Audiences ...
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...Running head: ADDRESSING THE CHALLENGES OF GROUPS AND TEAMS Addressing the Challenges of Groups and Teams University of Phoenix LDR/531 May 23, 2011 David Svorinic Addressing the Challenges of Groups and Teams To develop an effective training plan, it is important to take into consideration the many challenges that will arise when groups or teams of people who have never worked together before must collaborate on a project. While the primary goal is to work together effectively to fulfill the company’s needs, consideration must still be given to the individual personalities of the group. The training plan that was developed by Team D focuses on the structure and accountability of the group, effective communication, group collaboration, and conflict management. WorldCom A training plan would have helped leader, managers, and supervisors of WorldCom, better understand effective communication. The WorldCom failure was in part because of the lack of communication from company leaders. By having a training plan in place for all levels of employees, there would have been a higher standard of professional behavior and guidelines to follow. This may have prevented the accounting fraud and unethical business practices that caused the company to crumble. By employees just following the lead of what has been done around them, there is nobody to be held accountable for rules being disregarded. Per Robbins and Judge, “All groups have established norms that...
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...Addressing Challenges of Groups and Teams Communication has been the cornerstone for interrelationship between human beings, and since humans have learned to communicate, they have shared information and ideas to create things faster and more accurate than done by separate individuals. History has taught us that working together as groups or teams not only the load is lighter, but we can accomplish greater things and in a more efficient way. This paper will propose a strategy plan in order to ease the allocation of resources while on capitalizing on added services to generate profit needed at Dessert Communications inc. Before presenting any change is important that management develops clear objectives and goals according to the corporation and to develop job descriptions and roles for the new duties to be assigned to each employee. Also, is necessary that management make an evaluation of the necessary skills, experience, and talent to perform the new assigned duties. As managers is important to use adequate methods to communicate changes to employees. The first thing is to present clearly the resources change suggested by the corporation and the genuine reasons for the change. Speak to employees with the truth help us to have an open communication path with them while earning their trust. A suggestion would be to perform a meeting like a team building to present the company’s goals and ask to employees for their ideas and strategies to achieve the new objectives and...
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...Addressing Challenges of Groups and Teams During recent times the organization experienced drastic changes in the communication industry. These changes had a detrimental effect on the company’s customer base and the net profit our company, Desert Communications. The current situation requires us to re-think our service delivery model, increase efficiencies from our support departments and transition the traditional customer service departments to value-added units that support the sales and marketing operations efforts. During the following months the orgaization will implement operational changes in the customer-service call center with the objective of developing a more dynamic customer response and leverage customer contact to expand our service offering channels. These operational changes need to be addressed to the employees in the call center in ways that maximize the employee acceptance, collaboration, long-term objectives and understanding of common goals. The following outlines the presentation and delivery plan of the upcoming transformational operational plan. Presentation Methods There is a difference between a group and a team. A team can be characterized as a coordinated effort between a set of people. These efforts result in a better performance than an individual’s work. “A group is two or more participants that primarily share objectives” (Robbins & Judge, 2011). Suggest a method for an operational change consists of many factors that will either be...
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...RUNNING HEAD: Riordan Corporate Compliance Plan Gregory L. Flanders Business LAW 531 Professor Linda Fried 17 July 2011 Corporate Compliance Plan Date: July 18, 2011 Subject: Riordan Corporate Compliance Plan To: Riordan Executive Officers and Directors I. Introduction Riordan Manufacturing was founded in 1991 with patent awards from processing polymers into strong plastic substrates. Riordan Manufacturing is a profitable plastics manufacturer with annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 company with revenues over $1 billion. The products include plastic beverage containers produced at the plant in Albany, Georgia, custom plastic parts produced at the plant in Pontiac, Michigan, and plastic fan parts produced at the facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose. Riordan’s major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers (University of Phoenix, 2003). II. Corporate Compliance Overview Senior leadership for Riordan Manufacturing, Inc. created a corporate compliance plan tailored to the corporation’s specific areas of plastic research and development, design, and manufacturing business. Riordan’s policies set forth in this document applies equally and legitimately to each employee without any regard to...
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...Addressing Challenges of Groups and Teams Paper Training can provide unique opportunities for organizations to prevent fraud and improve ethical practices among employees. Training can help to educate, raise awareness, and increase short and long-term company profits. WorldCom was a classic example of failed corporate governance, accounting abuses, and plain greed that could have been prevented through appropriate management and employee training. This paper will provide an example of a training plan that could have helped prevent the demise of WorldCom. Developing a Training Plan To increase the effectiveness of employees toward the achievement of business goals, it is essential to put a training plan in place that will enhance communication, group collaboration, and conflict management. A well designed training plan would display the same basic training module but with more organizational specificity on the topic to be addressed. The training plan is therefore designed to maintain the following fundamental principles. a) Training Goal: The desire to achieve results in effective communication, collaboration, and conflict management from employees to include an understanding of the expectation of ethical behavior. A training manager shall be responsible for designing a curriculum that would address the challenges and benefits of these components within a reasonable time frame. b) Learning Objective: At the end of the training the expectation will be, employees...
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...Addressing Challenges of Groups and Teams Toni McCauley Annette Davis Chantel Martin University of Phoenix LDR/531 Addressing Challenges of Groups and Teams Leading groups and teams can be a challenge with itself. It takes a fair degree of influence, planning, and motivation to keep the group working together on a common goal. When the group is given a task it is important to have clear objectives and a solid plan of how those objectives will be obtained. In this paper Team B will set up a plan to implement the operational changes set forth by Desert Communications. Presenting and training for the change Due to the Desert’s declining communications market they have decided to add additional services to boost their profits. Some of the new services will include phone insurance, additional minutes, and road side service. There will be a meeting to present the proposed changes to the team. Management wants to make sure the team understands the objectives and is fully committed to the project. Group performance will be higher when its members are highly motivated to attain shared objectives (Yukl, 2010, p. 338). Because there are employees that perform various jobs the leader must make sure...
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...Management Organization Behaviour TEAM REPORT Albert Anthonius Lim MEW2014559009 Introduction This paper delves into multicultural teamwork as a source of experiential learning. The aim of this piece was to explore my thoughts, feelings and reactions to the sometimes turbulent, sometimes joyful live stories of a diverse collection of multicultural psychologists. Managing High Team Performance had taught us the many elements in forming and maintaining a team. This course involves team interaction to complete the team project. There are good and challenging times in the team. Through these experiences it allows us to be more aware of the negative as well as positive aspect of teamwork. Managing High Team Performance had taught us the many elements in forming and maintaining a team. This course involves team interaction to complete the team project. There are good and challenging times in the team. Through these experiences it allows us to be more aware of the negative as well as positive aspect of teamwork. All of my team members are come from different nation. In addition, my team members consist of: * Albert Anthonius Lim – Indonesia * Andrea Heredia – Peru * Daniella Gateka – Burundi * Pattaraporn Ounphaisankun - Thailand * Tobias Kretschmann – Germany Differences and Problems Workings in a group that consist of different members from all different countries are become a new and interesting point for me. All teams have commonalities towards the...
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...The Wisdom of Teams Creating the High-Performance Organization by Jon R. Katzenbach and Douglas K. Smith Take-Aways • Teams always outperform working groups of individuals when the teams are properly understood and supported. • Many managers don't understand teams and most don't act on what they do know. • To really come together as a team, a group needs a performance challenge. • This high-performance team must have a clear, specifi c purpose that is distinct from the purpose of its larger organization. • Team success depends on having the right mix of skills, not the right personalities. • Team achievement requires discipline. • Forming teams requires time; driving them to high performance takes enthusiasm. • Make team success more likely by sharing work approaches and behaviors, and by communicating frequently and clearly. • Real teams are uncommon in the upper levels of companies due to organizational structures, demands on executive time and hierarchical assumptions. • Teams go through a natural life cycle, from separate individuals, to a coalition, to a higher performance mode in which members care about one another. The Fundamentals of Teams Managers think they know what teams are. Most understand that their organizations’ need for good teams may be growing in the face of increased change and its challenges. However, often they either don’t know what it takes to make a team function well or they don’t apply what they do know, even when it is...
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...individuals, and groups act in organizations by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Workplace diversity can be defined as difference between people within an organization. It might sound simple but it encompasses: gender, race, ethnic group, age, cognitive style personality, tenure, organizational function, education, background among other. Diversity not only involves how individual perceive themselves but the manner in which they perceive others. The perception is likely to affect the interactions. For wide assortment of employees to function effectively within a given organization, human resource management professionals must deal with issues of diversity appropriately. Such issues include adaptability, change, and communication. This is due to the fact that diversity is likely to increase significantly in the coming years. Successful organizations recognize the need for immediate action and are ready and willing to spend resources on managing diversity at workplace. Challenges of diversity in the workplace Taking full advantage of the benefits of diversity in an organization or workplace is not without its challenges, some of these challenges include: Communication – Perpetual, cultural, and language barrier need to be overcome for diversity programs to succeed. Ineffective communication leads to confusion, lack of team work and low morale...
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...Team Dynamics Group of people working together for achieving the organizational goals are considered team but when people create group with no interdependence or organizationally focused objective are called formal group. These formal groups are available in almost every form of social organization, and same applies to my classroom on basis of race, religion and nationality. People of same race go along with each other very easily as they are familiar about themselves and similar situation goes for religion and nationality too. There are various reasons for having formal groups within a social organization among which the most basic reason is drive to bond, human being is a social animal and they are hardwired through evolutionary development. Individuals basically defined themselves by the group which they are affiliated to, in classroom students try to find people’s group whom they see having similar traits and identify themselves with that group. Also informal group allows individual to accomplish personal objectives that cannot be achieved working alone, any uncertainty in the class which could be because of exams results or any other thing require student to have some social support. This kind of social support is achievable through formal group within the classroom. There is another important fact i.e. individual cannot appose organization (in this case would be college) changes, group is required to accomplish personal objectives. Informal...
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...ORGANISATIONAL BEHAVIOUR PROJECT CASE STUDY BUILDING A COALITION Group-3 [Organizational Behavior Assignment] Case Study Building a Coalition 1. Background. Asha Foundation a nonprofit social organization collaborating with municipal school system in Chattisgarh in order to improve the educational ambiance and school organization as a whole. The improvements need to be mainly concentrated on improving upon teacher’s absenteeism, student’s performance and irregular attendance of the children. Towards this municipal school system is contributing by providing classrooms and program staff. Asha Foundations, founded by entrepreneur A.B. Khaitan around 2. Executing agency profile. 1910. Working policies include “efficiency and experimentation”. Won many awards for low cost with excellent service. 3. Challenges and Objectives. Grey Areas (a) (b) (c) (d) (e) (f) Objectives (a) (b) (c) (d) (e) Create an experimental after school program which is financially self-sufficient. Develop a new agency which will draw resources from both organizations. New program to operate with current educational policies. An operating handbook with overriding principal for the new program. An inspirational message for the new program. Absenteeism among teachers. Low student performance Variable attendance among children Physical condition of schools very poor with no basic amenities Illiteracy among parents Absence of motivation among teachers Possible Conflicts (a) (b) (c) (d) (e) Conflict...
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