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Change Management

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Essay Questions for Cirric Development
Q#1
Lord George Robertson was known as an independent-minded leader who takes personal decisions seriously. For instance, he opposed the decision to unilaterally disarm nuclear weapons.[1] However, it is pertinent to mention that some of the decisions made by Robertson have been quite illogical. He was expected to support the disarmament proposal after joining NATO even though he never showed any interest or willingness to do so. To a large extent, Roberson was heavily inclined towards supporting American interests at the expense of NATO affairs. Nonetheless, he took a firm position in the fight against terrorism especially after the September 11 terror attacks in the United States. As a matter of fact, conjuring the fifth article on mutual defense was a pragmatic step in the right direction for the NATO Secretary General. The fight against terrorism received a new boost during his reign. Some of his critics believed that he could have done better in his leadership style than he portrayed while at the helm of NATO.[2]
NATO involvement in Afghanistan could be deemed as one of the failures of Lord Robertson because he permitted the action. The gross humanitarian crisis created by NATO involvement could not be equated to the skewed objectives of the move. On the other hand, Lord Robertson played a crucial role in the campaigns to keep Scotland under the United Kingdom. This followed attempts by some leaders in Scotland to separate the country from the United Kingdom. In reference to Robertson, the union is important for the economic development of Scotland. It can also be recalled that the decision to avail war assets to Turkey was a crucial move when Robertson was the Secretary General of NATO. Although the move was initially meant for a good purpose, Turkey was eventually ravaged by war courtesy of the NATO decision under the leadership of George Robertson.
The most profound leadership initiative demonstrated during his leadership was the termination of the civil war that was about to take place in Macedonia. Robertson made every attempt to avert the war through the use peace keeping troops from NATO.
Q#2
According to NATO, effective crisis management requires a comprehensive approach that incorporates both the military and non-military constituents of the organization. Political engagement is also recognized as an important component under the comprehensive approach[3]. A vital prerequisite that guided the comprehensive approach is the development of extensive cooperation among all the members. The fourth obligation was the analysis of the military, non-military and the economic factors required to ensure the success of the comprehensive approach in the field. However, the introduction of the approach has been complicated by several factors[4]. According to NATO, military, civilian, and political approaches should be put in place in order to manage emerging crises effectively. In regards to the military approach, NATO proposes that crisis management can be effective if military force is applied in certain circumstances. Nonetheless, it is crucial to underscore the fact that several security challenges faced by the Euro-Atlantic bloc may not be solved through military action. There are indeed complex problems faced by NATO member states. Unless reasonable measures and policy programs are initiated, the popular military approach may not be successful at all. As it stands out, the processes of stabilizing and reconstructing war-torn nations that belong may demand a lot of consultation from the civilians. Needless to say, political approaches are even worse than military action bearing in mind that politics has been a major setback towards realizing long term peace and stability. A comprehensive approach should largely involve the input by civilians since they form the soft target for rogue politicians and unpopular regimes. A shared sense of responsibility coupled with concerted effort among NATO member states are crucial milestones that constitute comprehensive approach towards the reconstruction of peace and stability. Besides, transparency, determination and accountability among NATO members should form part and parcel of the required comprehensive approach. It is almost impossible for the organization to make a major stride in the right direction if politics and forceful military action are permitted to take the center stage.
Q#3
The US-Russia relations have been bitter since the First World War and it may not end soon[5]. NATO is a well established regional body that can indeed play a vital role to harmonize the working relationship between the two countries. Unfortunately, the latter is not the case. For example, NATO is believed to be a major architect in the current political crisis in Ukraine. NATO has also been accused of condoning the proliferation of nuclear weapons especially among nations that are considered to be unfriendly to the United States. A case in point is Iran. Although the latter state is not part of NATO, the organization has apparently played major underhand deals to worsen the state of peace and security between Iran and her neighbors.[6] In spite of these grave accusations, NATO can still foster a cordial relationship between United States and Russia. To begin with, NATO ought to remain no-partisan in the internal divisive politics and foreign policy of the United States. In any case, Russia may not feel comfortable to accommodate NATO as a peace broker after being suspected to be impartial in the affairs affecting the region. It is fundamental to recall that a formidable relationship between the United States and Arab world has proven to be impossible mainly due to the veto power of the US and the overwhelming support of the latter from major political organizations such as NATO and the various organs of the United Nations[7]. The NATO alliance should also strive to steer discussions between Russia and the United States. Moreover, there is urgent need to re-examine the United States’ foreign policy toward Russia. NATO should ensure that the United States clarifies its policy through close talks with Russia as since it is currently marred by misunderstandings
Q#4
NATO and Europe may be reading from different scripts in regards to the US retrenchment. It is a common knowledge that the United States plays a central role in the operations of NATO. Perhaps, the reality on the ground is different altogether. Retrenchment by the US is not a welcomed move especially at a time when most of its troops are required to sever in several peace keeping missions.[8] Ever since the United States began to withdraw its troops from Iraq, there is a growing concern that the American military intervention in countries around the world is gradually drawing to a halt. Moreover, the defense budget under the Obama administration has ended the robust annual spending on international military activities. There have been concerns over the future of NATO due to the shift by the United States. The organization can only survive if Europe starts to take a more active role with regard to international security. Europe may be required to take the position of the United States especially in terms of the number of troops deployed in foreign missions. In the case of NATO, the alliance might be compelled to a play a more diplomatic role towards the United States so that it may rescind its earlier decision[9]. The current action by the United States can be equated to Russia’s defiance to leave Crimea. Whereas a sovereign nation like the United States cannot be forced to belong into any regional alliance, the retrenchment action came at the most inappropriate time. The US should have reconsidered its verdict bearing in mind that it still belongs to the global community. Furthermore, the retrenchment means that the military giants in Europe such as the United Kingdom will take up central roles in the international military interventions. NATO will also be required to devise its guidelines on the countries that will be involved in future military intervention.
Q#5
NATO’s expansion is definitely expected to present both challenges and opportunities. A critical analysis of the anticipated expansion would fuel insecurity among certain member counties especially if the alliance opts to remain partial.[10] For example, the gradual withdrawal of the US and troops from both Iraq and Afghanistan is ushering a new era of peace in the aforementioned nations. In the event that the US eventually withdraws all its armies from these nations, a rapid pace of socio-political and economic development will be realized by the civilians. From this brief narrative, it is clearly evident that NATO’s expansion poses a major threat to world nations particularly in light of undemocratic governance of the alliance. The worst challenge can be experienced by NATO if rebellious nations decide to pull out from the common pact and act in their independent styles.
Second, the survival of NATO can only be feasible if Europe starts to take a more active role with regard to international security. During the Libyan war in 2011, the United States undertook limited role and allowed the European countries to take a more central responsibility in security and peacekeeping. The actions of the United States took the European countries by surprise[11]. The best opportunity for NATO’s expansion can be witnessed if its policies and governance philosophies are overhauled. It is prudent to mention that peace and stability are common and most demanded entities by countries across the globe. If NATO’s decides to expand its horizons to other regions, it may as well be hugely accredited for maintaining peace and stability since the UN’s Security Council scorecard on international peace and security is below average.[12] Furthermore, military giants in Europe might take up central roles in the international military interventions. NATO may equally be presented with vast opportunities to draft new security guidelines among partner states. As a result, over-dominance by countries such as France and the United Kingdom will be minimized or completely eliminated.
Q#6
The United States and Europe have enjoyed a cordial political relationship since the last century. This partially explains why the two political blocs have managed to forge a close relationship for several decades. In other words, the US and Europe are historical allies who have prevailed against common enemies as a unified force.[13]
Nonetheless, there is more than meets the eye on the continual support of Europe by the United States. To begin with, the two transatlantic partners share a lot in common in terms of mutual benefits. For instance, they are strategically invaluable to each other in terms of wealth and security[14]. However, issues regarding climate change and terrorist detention processes have created conflicts in the past. Over the decades, the United States has been seen to protect Europe from the radical Islamic terrorists. This can be explained by the fact that Europe is a strategic spot that can be easily targeted by external insurgency. Both the United States and Europe are also potential targets of terrorists. If terror activities are directed in Europe, it is highly likely that the United States will suffer similar social and economic repercussions. Better still, Europe is a major springboard for economic progress of the United States. It is against these backdrops that the United States compels itself to protect Europe as part of its foreign policy. [15]. It is noble responsibility of NATO invite the two countries into a common negotiation table so that bilateral cooperation can be fostered. Additionally, NATO must ensure that the plans to expand the alliance are halted until the two nations reach a consensus on the matter. As already pointed out, taking a neutral position on the conflicts between the two nations would definitely expedite the process of reconstructing the relationship between the two sovereign nations. There have been mutual agreements between the two partners over the promotion of non-proliferation activities in the Middle East. In case of attacks, the military capability of some European nations would be of great importance to the United States.
Q#7
‘Global NATO’ indicates the attempt by the organization to extend its membership to countries beyond the transatlantic region[16]. This was started due to the introduction of global politics during the post-cold war era. If the concept of ‘Global NATO’ will come into force, the alliance may be faced by myriads of opportunities and threats. The eventual outcome of the initiative largely relies on the framework adopted. The failure rate of such an expansive plan can be high. For instance, when the Organization of African Unity (OAU) was transformed into the African Union (AU), the performance of the new has remained below par contrary to the expectations of the international community. Currently, there are a number of independent African states (Southern Sudan, Somali and the Democratic Republic of Congo) that are in political turmoil even in the presence of the perceived strengths and powers of the union. Expanding the geographical coverage and mandate of NATO may not necessarily generate the desired outcomes. The current NATO policies and operating framework should be made more robust before the initiative is rolled out. The global challenges that exist today might be solved through the establishment of a viable global alliance. Currently, NATO has established the ‘contact countries’ that help in its operations. They include Japan, South Korea, Australia, and New Zealand. These countries have been identified as potential contributors to the activities of the organization. The shape of the global security environment can only be explained by analyzing the long-term viability of NATO. Member countries that support the ‘Global NATO’ argue that international security can only be enhanced when an inclusive approach is adopted. Global NATO might be desirable only under certain well defined circumstances. First, the proposed global NATO can be desirable if the organization does not duplicate its roles with those of the UN Security Council. Duplication of roles and responsibilities among continental or regional alliances is a major setback in the effective delivery of services. Second, the landmark plan can be desirable if the alliance strictly remains non-aligned. Most of the rebellious attitude from the current member states has predominantly been caused by the partisan nature of the organization[17].

Bibliography
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Carpenter, Ted Galen. US Security Retrenchment: The First Effects of a Modest Shift. Last modified March 17, 2014. Accessed May 29, 2014. http://www.cato.org/publications/commentary/us-security-retrenchment-first- effects-modest-shift
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Mix , Derek. The United States and Europe: Current Issues. Washington D.C: Congressional Reserch Service, 2013. http://subweb.diis.dk/graphics/Publications/Reports%202008/Report_200815_NA TO_Comprehensive_Approach_Crisis_Response_Operations.pdf
“NATO’s Next Challenges”.Last modified November 18, 2013. Aaccessed May 29, 2014. http://www.atlanticcouncil.org/blogs/new-atlanticist/nato-s-next-challenges “NATO’s relations with Russia.” Last modified April 4, 2014. Accessed May 29, 2014. http://www.nato.int/cps/en/natolive/topics_50090.htm
Nichol, Jim . Russian Political, Economic, and Security Issues and U.S. Interests. Washington D.C: Congressional Research Service, 2014.
“Remarks by Former NATO Secretary General Lord Robertson.” Last modified February 29, 2009. Accessed May 28, 2014. http://www.cfr.org/nato/remarks-former-nato- secretary-general-lord-robertson/p1866
Szyszlo, Peter. Countering NATO Expansion: A Case Study of Belarus-Russia Rapprochement. Last modified 2003. Accessed May 29, 2014. http://www.nato.int/acad/fellow/01-03/szyszlo.pdf
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“The U.S.-EU Partnership.” Last modified 2013. Accessed May 29, 2014. http://useu.usmission.gov/transatlantic_relations.html “Trapped”. Last modified 2014. Accessed May 29, 2014. https://www.armscontrol.org/act/2014_01-02/Trapped-NATO-Russia-and-the- Problem-of-Tactical-Nuclear-Weapons “What US Rtrenchment means for Europe and NATO”. Last modified 2012. Accessed May 29, 2014. http://www.cer.org.uk/sites/default/files/publications/attachments/pdf/2012/rp_089 _km-6278.pdf
-----------------------
[1] “The NATO Secretary General”, last modified 2013, accessed May 28, 2014, http://www.nato.int/cps/en/natolive/topics_50094.htm
[2] “Remarks by Former NATO Secretary General Lord Robertson”, last modified February 29, 2009, accessed May 28, 2014, http://www.cfr.org/nato/remarks-former-nato-secretary-general-lord-robertson/p1866

[3] “A Comprehensive Approach to crisis management”, last modified October 3, 2013, accessed May 28, 2014, http://www.nato.int/cps/en/natolive/topics_51633.htm
[4] Peter Viggo Jakobsen, NATO's Comprehensive Approach to Crisis Response Operations, last modified October 8, 2008, accessed May 28, 2014. http://subweb.diis.dk/graphics/Publications/Reports%202008/Report_2008-15_NATO_Comprehensive_Approach_Crisis_Response_Operations.pdf
.
[5] Jim Nichol, Russian Political, Economic, and Security Issues and U.S. Interests. (Washington D.C: Congressional Research Service, 2014), 87-96.
[6] “The Folly of NATO Enlargement”, last modified 2013, accessed May 29, 2014, http://www.cato.org/publications/commentary/folly-nato-enlargement
[7] NATO’s relations with Russia, last modified April 4, 2014, accessed May 29, 2014, http://www.nato.int/cps/en/natolive/topics_50090.htm
[8] Ted Galen Carpenter, US Security Retrenchment: The First Effects of a Modest Shift, last modified March 17, 2014, accessed May 29, 2014, http://www.cato.org/publications/commentary/us-security-retrenchment-first-effects-modest-shift
[9] What US Rtrenchment means for Europe and NATO”, last modified 2012, accessed May 29, 2014, http://www.cer.org.uk/sites/default/files/publications/attachments/pdf/2012/rp_089_km-6278.pdf

[10]Carpenter, Ted Galen. US Security Retrenchment: The First Effects of a Modest Shift, last modified March 17, 2014, accessed May 29, 2014, http://www.cato.org/publications/commentary/us-security-retrenchment-first-effects-modest-shift.
[11]Center for European Reform. All Alone? What US Rtrenchment means for Europe and NATO, last modified 2012, accessed May 29, 2014http://www.cer.org.uk/sites/default/files/publications/attachments/pdf/2012/rp_089_km-6278.pdf.
[12] Peter Szyszlo, Countering NATO Expansion: A Case Study of Belarus-Russia Rapprochement, last modified 2003, accessed May 29, 2014, http://www.nato.int/acad/fellow/01-03/szyszlo.pdf.

[13] “The U.S.-EU Partnership”, last modified 2013, accessed May 29, 2014, http://useu.usmission.gov/transatlantic_relations.html

[14] Derek Mix, The United States and Europe: Current Issues. (Washington D.C: Congressional Reserch Service, 2013), 49-56.

[15]Trapped”, last modified 2014, accessed May 29, 2014, https://www.armscontrol.org/act/2014_01-02/Trapped-NATO-Russia-and-the-Problem-of-Tactical-Nuclear-Weapons.

[16]Ivo Daalder and James Goldgeier. Global NATO, last modified October 2006, accessed May 29, 2014, http://www.cfr.org/nato/global-nato/p11330

[17] NATO’s Next Challenges”, last modified November 18, 2013, accessed May 29, 2014, http://www.atlanticcouncil.org/blogs/new-atlanticist/nato-s-next-challenges

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...Change  is  inevitable  in  all  facets  of  life.•  Change  is  a  significant   altera5on  in  the  established  pa8ern  of  expecta5on  for  good  or   bad,  posi5ve  or  nega5ve.  It  is  equally  a  process  that  involves  the   movement  from  a  present  state  through  a  transi5onal  state  to  a   desired  state  (innova5on).•  Change  is  a  “state”  or  a  “process”  of   being  different  from  the  former.     Defini5ons:   •  Change  Management:    -­‐  It  is  a  set  of  processes  that  is  employed  to  ensure  that    significant  changes    are    implemented  in  an  orderly,  controlled  and  systema5c  fashion  to  effect        organiza5onal  change       •  •  Change  Management  Team:   -­‐  It  is  responsible  for  conduc5ng  a  strategic  review  of  its  respec5ve  opera5ons  and  organiza5on  to   iden5fy  func5ons,  programs  and  project  which  can  be  scaled  down,  phased  out  or  abolished,  or   those  which  need  to  be  strengthened   What  is  Organiza5onal  Change?   •  An  altera5on...

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...Rizvi’s talk on Change Management at ARL’s first HR Conference in Morgah Club, Rawalpindi on Feb 17, 2009 Change management A talk by Kamran Rizvi, Director, Navitus “There is no more delicate matter to take in hand, nor more dangerous to conduct, nor more doubtful in its success, than to be a leader in the introduction of changes. For he who innovates will have for enemies all those who are well off under the old order of things, and only lukewarm supporters in those who might be better off under the new.” N. Machiavelli “In times of change, learners inherit the Earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists.” Eric Hoffer When embarking on any change effort, be prepared for some resistance that you will inevitably encounter. While this is true, the degree of turmoil and personal heartache can be minimized. Why invite lightening and thunder, when a light rain and cool winds is all you need to face! One of the ways by which you can reduce the drag and conserve energy in planning and executing change is to enlist supporters to the envisioned change early on. Creating a momentum and support for change by mobilizing key stakeholders is in essence very much like lobbying. This mostly happens behind the scenes, through phone conversations, one-on-one interactions and small group discussions over coffee, in informal settings. The effort is designed to get the main players on the same page about your planned change initiative....

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Change Management

...MANAGEMENT OF CHANGE School of Business Kenyatta University – 43844 Nairobi TABLE CONTENT Page 1. Change Management ………………………….……….……….. 1 2. Leadership ………………………………………...……….……. 52 3. Inter Group Behavior and Conflict ……………….………….… 124 4. Power and Organizational Politics...……………….……….…… 161 Table and Figure Contents 1. Acronym Tropics Test …………….……………………………... 7 2. Self-esteem, Performance and Stress …………………………….. 16 3. Self-esteem, Performance and Change ……………………….….. 16 4. Stability Zones …………………..……………………………….. 18 5. The Coping Cycle ……………..…………………………………. 21 6. Quality Management …………………………………………….. 26 7. Forces of Change ………………………………………. ..……... 32 8. Kinds of Organizational Change …………………………....……. 37 9. Dealing with Resistance to Change ……….………….……..…… 41 10. Methods of Overcoming Resistance to Change …………………. 43 11. Comparison Between Leadership and Management …………….. 57 12. Three Leadership Patterns, their Location in the Organization and Their Skill Requirements ……………………………….…… 61 13. Hersy and Blanchard’s Situational Leadership Model: Defining Maturity and Four Leadership Styles…………….…..… 65 14. Relationships in the LPC Contingency Mode ……………………. 69 15. Casual Relationship for Supportive Leadership on Subordinate Effort ……………………………………………………………... 74 16. Casual Relationship of Effects of Directive Leadership Behaviour on Subordinate Effort ……………………………………………. 76 17. Path-Goal...

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Change Management

...08 Fall 08 Fall 7012 Organizational Change Assignment Cover Sheet Change Leader Interview (NB: Fictional Corporation) By: Due: Word count: 1975 Contents Page Heading: Page Executive Summary ii 1.0 Introduction 1 2.0 Change Leader Roles 1 2.1 Description of Context 1 2.2 Description and Analysis of Change Roles Undertaken 2 3.0 Change Leader Effectiveness 3 3.1 Assessment of Competencies Demonstrated 3 3.2 Assessment of Change Leader Effectiveness 4 4.0 Lessons Learned from the Interview 5 4.1 What Has Been Learned 5 4.2 How This Can Be Applied To Future Work Situations 5 5.0 Conclusion 6 Reference List 7 Appendix A Details of Interviewee and Questions Asked 9 i Executive Summary: With the aim of analyzing the effectiveness of a chosen change leader, the following report presents the information gained through an interview conducted with Chris Smith, Area Manager at Pacific Bank. The report begins with outlining the recent transformational changes at Pacific Bank, and explains the roles Chris played when leading his team of 30 employees through these. Relevant literature is then analyzed to reveal that Chris effectively demonstrated the competencies of communication, self-awareness and authenticity, concern for others, vision, and involvement, all necessary to successfully lead transformational change. The report goes on to highlight an increasing...

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