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Chapter 1 Uma

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Background | When working in the health care environment, it is very important that the Medical Administrative Assistant have strong written and verbal communication skills.In this assignment, you will explore the differences between formal written communication and informal verbal communication. |

Part 1: Create a Mock Email | 55 points | Select ONE of the choices below, then choose a communication style, such as tell, sell, consult, or join, and compose a proper email to deliver your message. 1. Requesting a day off from your employer 2. Scheduling a training presentation 3. Requesting additional personal documents from a patientDirections to complete part 1: A. Your mock email should include the following items: B. Sender (From:). This is the senders Internet email address. It is usually presumed to be the same as the Reply-to address, unless a different one is provided. C. Recipient (To:). First/last name of email recipient, as configured by the sender. D. Date and time received (On). The time the message was received. E. Subject. Subject is a description of the topic of the message and displays in most email systems that list email messages individually. A subject line could be something like "2007 company mission statement" or, if your spam filtering application is too lenient, "Lose weight fast!!! Ask me how." F. Salutation. Your greeting and the name of recipient. G. Body. The body of a message contains text that is the actual content, such as "Employees who are eligible for the new health care program should contact their supervisors by next Friday if they want to switch." The message body also may include signatures or automatically generated text that is inserted by the sender's email system. H. Closing. Your name and school or work place. |
(See next page to continue part 1 and 2)

Fill in the Mock Email field below: |

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