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1. What is an IS steering committee? What are its major functions? Typically, who serves on such a committee? Why do these committees exits?
An IS steering committee is a group that provides services for a project in an organization. For example some things an IS steering committee provides can be guidance, control, and assistance during a project. There are many functions of an IS steering committee. Some of those functions include but are not limited to resolving conflicts, monitoring the progress of a project, planning the project, and controlling the project. J.K. Choi, chief financial officer was the chair of that committee. These committees exist because they are where the final decisions are made, agendas are made, make sure all tasks for a project have been met, and they are the ones who make sure our organizations mission statement is met.
2. Where do ideas for new information systems originate in organizations?
Ideas for new information systems originate in committee meetings. The committee must assess the needs of the organization, and determine what will be able to satisfy their needs best. Only then can they decide what system, computers, or databases that will work for their needs.
3. What criteria are typically used to determine which new information systems projects to develop? What arguments might Bob Petroski make for developing the proposed customer loyalty customer loyalty system?
Criteria typically used to determine which new information systems projects to develop are the project size, the technical risks, resources available, potential benefits, and how well the project will solve the issue of the problem at hand, which in this case is the customer retention for Petrie Electronics. Arguments Bob Petroski might make for developing the proposed customer loyalty system are that it can benefit both their employees and customers. He also

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