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Chern's Case #1

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Staffing Chern’s, Assignment 1
Max Leavitt
HRM 445
1/15/15

1) Do we want a core of flexible workforce?
For a sales associate position we want to develop a core workforce. This position requires the staff to possess a high familiarity with our product. We also want to keep a strong and unique culture with a low turn-over rate. It is important that our staff understand their role in the business’s strategic plan and growth.

2) Do we prefer to hire internally or externally?
We want to mainly hire internally. Hiring from within will result in vacant positions allowing employees to be promoted. This will increase motivation and retention. A promoted employee will also have the knowledge of the company and required skill set for their new position. We will also benefit from low training costs.
We can also benefit from external hiring. We may need to hire externally to promote diversity in the workplace and fulfill roles that our company is lacking.
3) Do we want to hire for or train and develop needed skills?
Although our products are unique and require training and familiarity to sell, we need to hire employees that work well in a team environment. New employees will also require professionalism while communicating with employees, managers, and more importantly customers. We want to hire employees that possess good customer service skills. Training knowledge and familiarity with our products comes after hiring employees with certain skills.
4) Do we want to replace or retain our talent?
We want to retain our talent. Keeping our culture unique will increase the productivity of our employees. Promotions and awards will help with our ability to retain employees. We want to keep our turn-over rate low which will lower training and hiring costs. For a sales associate position, familiarity and product knowledge is paramount.

5) What levels

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