...“SERVICE ANIMAL” Name Institutional Affiliation Service animals are animals that have been specially trained to carry out activities for people with various disabilities. Dogs have been known to be main service animals even though monkeys, birds and horses have been documented. Laws about service dogs are provided by various state laws such as housing act, air carrier act ADA etc. .With proper training, Such animals can assist mitigate various disabilities by performing tasks such as directing a wheelchair, guiding the blind, guiding the deaf, alerting people with seizures, reminding mentally sick people to take their drugs, pick objects that are out of their person’s reach, opening and closing doors, turning light switches off and on, barking to indicate that help is needed and the tasks are endless. Allen, K., & Blascovich. J. (1996).Service animals are dogs on duty and not pets. Service dogs get trained on specific tasks relating to the person with disability. Dogs playing other roles such giving comfort and company are not service dogs according to IDA definition. Where Service Animals Are Allowed According to ADA, any institution that serves the public must give access to service animals to give assistance to disabled people. For example, in a school, it’s wrong to deny access...
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...SUMMARY OF CASE STUDY –LEADING THE RECUE OF THE MINERS IN CHILE MASTER OF ARTS PROJECT PLANNING AND MANAGEMENT LDP 604: Project Planning Design and Implementation BY MWAURA CAROLINE GATHONI L50/82458/2015 A Term Paper Submitted in the Partial Fulfilment of the Requirements for the Award of Masters Degree in Project Planning and Management University Of Nairobi October 2015 INTRODUCTION: The case study is an account of the rescue crew’s efforts of 33 miners, trapped in a medium sized copper and gold mine in Chile. The narration is derived from interviews that the authors conducted with various people who played key roles in the rescue mission. Mining in Chile is not a novelty; it is a country rich in mineral resources and the world’s largest producer of copper. Mining accidents had been recorded in the past some of which ending in tragedy. The locality in which the mining disaster occurred – The Atacama Desert region alone hosted 884 mines. The events relayed in the case study commence on August 5, 2010 to October 13th 2010, when the operation was crowned with a victorious. The sheer tenacity and preciseness of the rescue team led by the Chilean mining minister Laurence Golborne has been compared to that of the National Aeronautics and Space Administration’s (NASA’S) efforts in April 1970 when they successfully returned the damaged...
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...the northern town of Copiapó, Chile on August 5, 2010. The tragedy captured the attention of media, and audiences, around the world alike. Once reported, hopes and prayers went out the trapped workers, the workers families and the rescue workers from the hearts of many. During severe heart-wrenching incidents, such as this, it is important to consider the roles of those involved. The potential needs of the workers, whose lives were at stake, and the needs of their families become extremely important when discussing the incident. It is important to know how to address everyone involved while considering their needs. Waking up on August 5, 2010 was no different from any other day for these workers. The miners kissed and hugged their family members before heading off to work in the Chilean copper mine. The day had been the same as the day before for the miners. Close to the time for the miners to take their lunch break, the tunnel collapsed leaving them trapped 300 meters below ground level. Other miners feared that the thirty-three miners still inside the mine were in the disaster zone when the collapse happened. The workers that were trapped had to have been scared not knowing if they were ever going to be able to see loved ones again. For 16 days, the workers had no communication from the outside world, and no way for the outside world to communicate back to them. Fear, itself is scary, but fear and being trapped had to be scarier. The miners had no clue as to what was being...
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...On Oct. 13, 2010, 33 miners who had been trapped underground for more than two months all returned to the surface after a successful rescue operation that inspired Chile and riveted the world. The miners traveled up a narrow, nearly half-mile rescue shaft in a specially designed capsule. The final phase of the long rescue effort took roughly 22 hours. Luis Urzúa, the shift leader who organized the miners’ lives while they were underground, was the last to come up. Many of the miners came bounding out of their rescue capsule as pictures of energy and health, able not only to walk, but, in one case, to leap around, hug everyone in sight and lead cheers. Their apparent robustness was testimony to the rescue diet threaded down to them through the tiny borehole that reached them on Aug. 22, but also to the way they organized themselves to keep their environment clean, find water and get exercise. The miners hoped to sell their stories as well as file a lawsuit against the mining company. But one year after their globally televised rescue, after the worldwide spotlight faded and the trips and offers dwindled, the miners said that most of them were unemployed and that many were poorer than before. The emotional distress has been more lasting than the publicity. In October 2011, nine miners were receiving sick-leave pay for prolonged post-traumatic stress; a handful of others say they are seeing private therapists. Background On Aug. 5, 2010, a gold and copper mine near...
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...copper mine collapsed in San Jose, North Chile, trapping 33 workers underground. It was not until 17 days later that rescuers discovered that all of the trapped men were still alive. The Chilean government took over day one and brought in oilrig trucks to dig ½ mile down to the trapped miners. The oilrigs drilled a 26 in wide hole in which they sent a cage down to the miners. Rescuers needed to care for the miners’ health with food, exercise, and games while ensuring the miners girth stay under 35 inches. Once the cage reached the miners, it took 1-3 hours to bring one miner up at a time. The rescue operation had a price tag of around $10 million to $20 Million. The rescue operation was watched from around the world although it initially did not have national exposure until an editor helped it go viral. Supplies such as fresh air, clothing, food, medicine, sleeping cots, electricity, and running water were provided through two six in boreholes spanning 2300 feet. On the surface families stayed near the mine at a make shift camp called ‘Camp Hope” and were able to send and receive letters in an effort to comfort the miners during the rescue which initially thought would take up to 4 months. The miners did understand that the rescue would take some time and requested a small television to watch their beloved soccer games. After 69 pain-staking days, the miners began ascending from the depths below during an operation taking over 22 hours. Miners were provided with UV goggles to protect...
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...Your Audience Paper and Communication On August 5, 2012. The San Jose mine in northern Chili, collapsed, trapping 33 miner. The is owned by Minera San Esteban Primera. This was the third collapse since 2007. The miners were trapped 9842 feet under the ground. They had very little food, water and oxygen. According to Raul Villegas, who barely escaped the mine collapse, at approximately 2:00 pm that day, dust was filling the cavern, but he was only mildly concerned because that was a normal occurrence. However, as he got closer to the surface, he and his truck was almost over taken by a bigger cloud of dust, in circling him in dirt and darkness. Raul stated that he just made it out of the cavern when the mine collapsed. He goes on to state that it felt like a dynamite explosion, with an immense wave. He did report the incident to his supervisors, but it was hours later that the company notified the authorities. He and other workers tried to enter the cavern to start a recue effort but they soon realized that the ramp to enter the cavern had disappeared. The regions six-person special operations squad then triesd to enter the cavern arounf 9:00 pm, but returned around 6:00 am the next morning empty handed, shaken and drenched in sweat. By this time, relatives and reporters had arrived on the site, demanding answers, alonf with a number of independent miners, called pirquineros, who promised to sacrifice their own lives to dig out the trapped men. When the special operations...
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...began on August 5, 2010. In Chile the roof collapsed inside the main access tunnel of a mine and left 33 Miners trapped 2,300 feet underground. It was not known if all the miners were alive until 17 days later when a bore hole reached the miners and they passed a note up stating that all 33 miners are well. Once the communication was established with the miners, food and supplies were sent down and also games to keep them physically and mentally fit till the rescue. A "Camp Hope" was set up for family and friends. It was very crucial to keep the communication between the miners and their families so they can maintain their mental health. Once a week the minors could talk to their family by video and letters were exchanged which were not filtered. The Rescuers started plans to drill a hole and then widen it so the miners can be pulled out by a capsule. It was stated that it would take four months to complete the task. NASA and Chiles submarine fleet were asked on tips on surviving in extreme confined conditions and there was also help from the Chilean government and psychologists. When the miners were told that it might take two to four months to rescue them, they rationed their supplies, limited themselves on how much they ate a day. They had to make sure they did not gain weight because they could not be more than 35 inches around the waist in order to make it out of the tunnel. After 69 days and about 8 hours, the first miner was lifted from the capsule...
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...Demonstrative Communication Brian Poole BCOM/275 03/17/2014 Demonstrative Communication The following paper has been designed to effectively explain the pros and cons of effective Demonstrative Communication. According to Answers.com (2014) the definition of Demonstrative Communication is “nonverbal and unwritten communication and involves such things as facial expressions, tone of voice, body language.” “Research estimates that body language, including facial expressions, account for 55 percent of all communication.”(N. Nayab, 2011). Whether interviewing for a new career, being interrogated by a police detective or a mother in law, the human body will speak volumes louder than words. A simple crossing of the arms can imply that the receiver is non-receptive. Knowing these body scanning clues can truly be beneficial, although in certain ways tend to be negative for both the sender and receiver of the message. Benefits of Demonstrative Communication. Understanding and demonstrating effective communication techniques can benefit the sender, in the areas of reading and evaluating the receptiveness of the receiver. The sender would know when to make an adjustment in the speech, even the tone in which it is being presented. A prime example would be of a motivational speaker. Motivational speakers present their informative and personal experiences to large crowds of people to motivate them to be better...
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...located in north Chile, collapsed trapping workers underground. The mine collapsed on August 5th, trapping 33 workers in the mine. The coverage of this mine collapse came two long weeks after the traumatic event. Initially the incident did not catch any news worthy attention. Mine collapses are pretty common but the accident finally caught the interest of an editor, and then it went viral from there. The mine is approximately 300 meters deep. Rescuers had to drill a second hole to locate workers but there was no confirmation of any active life underground in the initial survey of the situation. There was a limited supply of what the miners would need down there such as water, food, and oxygen and it had been 4 days since the mine collapsed. There was a lot of speculation as to whether workers would be alive down there with the limited resources but rescuers worked at a non-stop pace to get to the trapped miners in hopes that there were survivors. A second cave-in the Saturday after the initial collapse, delayed rescuers for approximately 3 additional hours before they could resume their rescue efforts. The accident trapped workers for over two months at depths up to 2000 feet below ground. A tunnel gave way and the story was seen around the world as a miracle. The worldwide coverage was intense showing every detail of what Chilean Copper Mine Collapse Chilean Copper Mine Collapse the rescue team went through to get to these trapped miners. Over 1,000 news...
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...no way out. Unless, someone experienced this nightmare firsthand this would be difficult for anyone to imagine. This was the terrifying and exhausting reality for 33 Chilean gold miners August 5, 2010 through October 9, 2010. There are two difficult types of communication that the San Esteban Company faced. The Company had to address the families of the trapped miner’s and the rest of world. The considerations of roles the Company played when addressing the two different audiences will be discussed. And what actions were taken before and after the message was delivered to ensure that the messages were received as they were intended for each audience. Addressing the Audience Everyone experiences fear in their own way, but the thought of being trapped half a mile underground, 2600 feet, almost 900 meters is a terrifying thought for anyone. The miner’s from the San Esteban Mining Company lived through the fear of claustrophobia for 70 days in almost complete darkness. It took 17 days before the miners were discovered to be trapped and still alive. The miners made two days of food and water last 17 days. The miners were discovered through constant attempts from their Company digging trying to find the miners exact location. In August of 2010 this story has all of the world’s attention on Chile. The San Esteban Mining Company understands that any error could have further negative effects to the future of their business. The mining company must understand the audience with...
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...On a fall morning, 33 miners left for work, kissing their loved ones good-bye, not thinking that would be the last time they would see them for over two months. That afternoon the earth gave way crumbling on top of the miners, destroying any ventilation they depended on, not to see any signs of hope for anyone until 17 days later when a drill hit an opening allowing the rescuers to tie notes advising they were all fine. A plan immediately went into effect to rescue the miners. Given the situation there are many types of roles and people to consider. Thinking about the family is first and foremost. There will be many lives that will be affected when addressing the families of the victims. Who will tell the family, how, making sure the tone of voice is proper and who must be present. Second, the other employees not involved in the collapse must be addressed. How will it be addressed to the employees, what must be told to them, what must be kept confidential and how to move forward. This also holds true for the media of any sort. Knowing each of the audiences is critical to deliver the most effect message. The person must be of sound mind, as much as possible under the circumstances. Respectful, persuasive, and truthful but never manipulative when delivering the facts. What would be the potential needs of the families of the miners in receiving a message about this incident? The needs are going to be great, and there will be several questions from the...
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...planet. For 69 days, the world shared in the pain of the 33 miners, their families, and the country of Chile. The situation seemed so dire that many doubted if the miners would survive. At one point “miners in the area were already placing wooden crosses outside (the mine’s) entrance” (Yang, 2010). We all watched as so many attempts were made to reach the miners and all were overjoyed when they were finally brought to safety from the bowels of the earth. It was triumph for the human spirit, but created several communication issues for the Minera San Esteban Primera company. Because of the differences in the audience it becomes important to understand how much information to share and what exactly to share. The families of the miners would need communication that would comfort them and reassure them that the company was doing everything that was possible to save their loved ones. For many of the families, the miners were the primary source of income, so it would be important for the company to communicate the importance of their safety and that their needs would be taken care of during the situation. Any form of communication should be to calm the concerns of the families. The company must also ensure that there was some form of communication between the families and the miners. Any communication to the families should be done face-to-face. It is essential that the company understand the needs of the miners and their families. The communication that the company provides...
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... Technology played an important role in the communication of the 33 miners that were trapped for 69 days underground. All types of communication were used from live minute to minute news coverage to the world tweeting about the collapse on twitter. With television, radio it is easy to sensor the communication do the strict guidelines these agency have concerning tragic events. The reporters delivering the news ensure that what they are communicating is accurate information. Understand that the workers family and coworkers are worried about the miner’s survival. In larger incidents, such as this the information must be controlled to keep panic at a minimum. Communication efforts to the miners are equally important. There were numerous measured taken to ensure the miners mental fortitude. There was a bore hole that allowed the miners to let the world know that the miners are alive. This communication came 17 days later after all thought the 33 miners had parish. The rescuers lowered a video camera down to the miners this communicated to the people up above that the miners were in good health. The miners exchanged letters to their family and friends through the bore hole as well. The family members were also allowed to talk to the miners via a phone they was dropped through the bore hole. They sent board games and cards so that the miners could occupy themselves so they could stay in good faith. The Chilean government...
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...Chilean Coal Miners Troy J. Tassin BCO/M 275 April 11, 2013 JOHN K. TROUT III Chilean Coal Miners Today there has been a terrible accident in one of its copper mines of San Jose, Chile, there has been a cave in. There said to be 33 miners trapped 2,050 feet below ground. Officials of rescue party were notified immediately and have started drilling holes to insure the miners would have fresh air, food and water. There was a new communication system put in place and that all the miners were using. It was a positive sign when asked if the miners were okay, they said they are a bit hungry and wanted toothbrushes. The miners know it was going to be a long time before they were to out of the mine. As the days when on, the Minera San Esteban Primera Company has giving up dates of what is going on to the families and the public. The Minera San Esteban Primera Company has sent out thoughts and prayers the families of the coal miners letting them know that they are doing everything they can to save everyone. Minera San Esteban Primera Company will not rest or give up any hope and efforts in locating and saving the 33 miners. • What would be the potential needs of the families of the miners in receiving a message about this incident? What would the family would be knowledge of safety and knowing that there is a plan in place to save the family members. Having support for the grieving families. • What would be the potential needs of the company’s employees when receiving a...
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...in the afternoon of Thursday, 5 August 2010 as a significant cave-in at the troubled 121-year-old San José copper–gold mine. The mine is located deep in the Atacama Desert, one of the driest and harshest regions on earth, about 45 kilometers (28 mi) north of the regional capital of Copiapó, in northern Chile, South America.[1] The buried men, who became known as "Los 33" ("The 33"), were trapped 700 meters (2,300 ft) underground and about 5 kilometers (3 mi) from the mine's entrance via spiraling underground service ramps. The mixed crew of experienced miners and technical support personnel, with less experience working underground, survived for a record 69 days deep underground before their rescue.[2][3] Previous geological instability at the old mine and a long record of safety violations for the mine's owners had resulted in a series of fines and accidents, including eight deaths, during the dozen years leading up to this accident. [4][5][6] As a result of the mine's notorious history, it was originally thought that the workers had probably not survived the collapse or would starve to death before they were found, if ever. The country of Chile had just endured the 2010 Chile earthquake and its associated tsunami less than six months before the accident. The Chilean people's strong empathy for the workers and their grief-stricken families and the nation's tremendous outpouring of public concern led the national government to take over the faltering search and rescue operation...
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