As management team of an organization it is necessary to ensure the safe welfare of the people at all times. First, analyze inputs, outputs processes agreed on and understand that their other ways in which these processes can be better. Such changes are necessary for process reasons and management must be set to report such changes. There are positions in companies responsible for ensuring that processes, products, and services offered comply fully with the expectations of customers. The so-called "quality controls" are the order of the day in different industries, thus minimizing the losses that come when there is a claim for defective product or service. The following provides an example of how practical quality control is essential in company. In the example provided in chapter 15 of book reading (Goestch, 2010) presents the status of status of certain types of molds aircraft to a company's customer Cignet. For years it has featured as an organization that provides services "die casting." The receiving client has complained about the state in which the products are leading to an increase in the percentage of defects in the organization. Not notice any change in the process of manufacturing these parts therefore not within the quality control at the time of manufacturing. It is assumed that there is an assignable cause that does not happen by chance, but it can be agreed and eliminated (Babylon, 2012). When facing the president of the organization about the findings, it is clear that the possible causes can be dealt with, which are those that affect the products and tools. First, accept that the quality control department is failing somewhere to let out these details that the customer does not like.

When addressing the situation at Cignet, the current process system will need be refurbish and may be expensive and timely. The process needs to be look at