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Cisco Acquisition Integration

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Acquisition Integration

A Cisco on Cisco Case

Cisco_IT_Case_Study © 2007 Cisco Systems, Inc. All rights reserved.

Cisco Public

1 Overview

Challenge
Integrate the employees, operations, and department-level functions of newly acquired companies quickly and easily

Solution
Apply standard principles and processes for acquisition integration

Results
Easier integration that maximizes value of acquisition

Next Steps
Continue to build integration expertise throughout the company

2 Challenge
Smoothly Integrate Acquired Companies
120+ companies acquired since 1993 Handle acquisitions as a normal part of business Create a consistent, repeatable, and adaptable approach to integration Develop integration expertise with consistent activities and teams Apply these standards across the company and within departments

3 Solution
Standard Principles and Team Approach Standard principles
Internal alignment through a consistent approach Cross-function cooperation Consistent, repeatable, and adaptable processes Continually refine practices with lessons learned

Standard team approach
Central integration team Cross-function teams Department teams

4 Solution
Technologies for Team Collaboration
Cisco MeetingPlace conference calls WebEx online meetings Cisco TelePresence E-mail Online document sharing Online project management tools

5 Results
Maximized Acquisition Value Benefits for Cisco as a company:
Shorter time to realize acquisition value Faster, more efficient, and less disruptive integration efforts High levels of employee retention and easier cultural integration Improved operational infrastructure Maximized sales channels Continuous development of integration expertise

6 Results
Maximized Acquisition Value Benefits for Cisco departments:
Human resources: Reduced impact of transition helps to sustain employee productivity and satisfaction Sales: Minimized decline in revenue from acquired products during transition Manufacturing: Cost savings as suppliers can accommodate acquired products quickly and easily Customer service: Service continuity for customers Finance: Consolidated financial reporting and compliance with Sarbanes-Oxley requirements

7 Next Steps
Continuous Improvement
Continue to expand and refine integration expertise across the company Adapt integration practices to accommodate new acquisition types and more international acquisitions

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