Cisco Systems, Inc. - Organizational Behavior and Communication

University of Phoenix
Communication for Accountants
COM/530
January 14, 2013

Abstract
An organization’s espoused values are the mission, philosophy, vision, and value statements. These statements represent what the organization values and the enacted values show what the company does. This paper will show the alignment between the espoused values and the enacted values along with describing how the role of communication influences the perception and organizational culture and identify the role of conflict in group communication in Cisco Systems, Incorporated.
Cisco Systems, Inc. - Organizational Behavior and Communication
The values of an organization originate from the organization’s mission, philosophy, values, and vision statements. How the organization performs may be the same or different from its values. The intention of this paper is to establish if not only Cisco Systems’ espoused values align with its enacted values but also describe how the role of communication plays in the perception and organizational culture along with observing the role of conflict in group communication.
Organizational Culture “Cisco Systems remains the world’s largest provider of the routers, switching systems and related hardware, and software and services needed to interconnect computers and make high-speed telecommunications possible” (Cisco System, Inc., 2010, p. 27). One reason Cisco Systems is at the top of its industry is that Cisco Systems’ organizational culture has developed from the seven primary characteristics: innovation and risk taking, stability, attention to detail, team orientation, outcome orientation, aggressiveness, and people orientation (Robbins & Judge, 2011). Every organizational culture weighs these characteristic differently. For example, Cisco Systems’ organizational