Climate Essay
Misty Edwards
HCS131
January 30, 2016
Joseph Hussar III

Climate Essay
Active listening is the one of the key elements when learning. It can be easily mastered when knowing there are two components of active listening, attending and reflecting.
Attending includes eye contact, facial expression, body posture, gestures, distractions, vocal variety and vocal (but non-verbal expressions). Since so much of our communication is non-verbal (visual), it's significant that body language is steady with the verbal message. For example, if you are engaged in a conversation and check your watch from time to time, glance around the room, limit eye contact or consistently slouch or tap your foot, you send a message that there are other things more important than the current conversation. The lack of attending prevents effective communication. There is disconnection between the words and actions.
Reflecting has two skill sets. One is repetition and the other is paraphrasing. Repetition occurs when the listener gives back to the speaker exactly what he or she has said. Paraphrasing puts the speaker's message into the listener's own words and accurately feeds that back to the speaker. Paraphrasing is a more powerful way of reflecting, and lets the speaker know that you truly understand his or her core message. It allows listening with feelings.

In understanding communication is to observe. Defensive behavior is defined as that behavior which occurs when an individual perceives threat or anticipates threat in the group. The person who behaves defensively, even though he or she also gives some attention to the common task, devotes an appreciable portion of energy to defending himself or herself.
Besides talking about the topic, he thinks about how he appears to others, how he may be seen more favorably, how he may win, dominate, impress or escape punishment,