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Club It Pt 2

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Submitted By abell7288
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Club IT is a downtown music venue managed and owned by Ruben Keys and Lisa Tejado. Satisfied with the extensive remodeling of the interior of the club, Lisa and Ruben is now ready to get a full analysis of their information needs, and to start it off, they have hired me as intern. To learn more about Club IT’s operation, I decided to stay until closing to see how everything is tallied and accounted for. Upon returning to work the next morning, the owners ask me for suggestion on how to use club and public resources to keep Club IT’s edge as the high-energy, high-impact club IT strives to be(Rainer,2009).
After investigating, I have identified three business problems in terms of its resources, supply chain, and customers. While Club IT’s customers are mostly Net Generation and Millennial, whom regularly use mobile technologies Blackberries, PDAs, camera phones, and other wireless communication, Club IT still operate on a dial-up connection. Dialup internet service is a service that allows connectivity to the internet through a standard telephone line. By connecting the telephone line to the modem in your computer and inserting the other end into the phone jack, and configuring the computer to dial a specific number provided by your internet service provider (ISP) you are able to access the internet on your computer. As of now, Club IT only sells advance tickets by phone or in person; this could be a problem because dial-up service ties the phone line up(rainer,2009)..
Ruben and Lisa want to provide more e-commerce solutions to their Club IT customers. With setting up a broadband Internet connection, Club IT can offer Wi-Fi to its young net generation customers. To facilitate business-to-business (B2B) and business-to-customer (B2C) needs to purchase a software program like Multiform. This program will allow Club IT to set up e-commerce on their website

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