...and aligning incentives with peoples’ needs, it can be done. Forward Path: The need of the hour is to identify key areas which are of utmost importance to improve the standards of rural schools in India and create a system where these schools compete with each other to achieve them. This will be accomplished through a four step process. Future Action: a) Priority areas will be identified from the current government agenda. They may include a maximum of 6 targets to ensure focus and effectiveness, such as (i) toilets for girls, (ii) enrolment rate for girls, (iii) dropout rate for girls, (iv) school attendance rate, (v) cleanliness and clean drinking water facility in schools, (vi) innovative methods applied to upgrade school infrastructure (like water harvesting, school beautification, etc.). b) Once the priorities are decided, primary (leadership role) and secondary (support role) stakeholders, who will drive fast track implementation, will be identified. The stakeholders will take initiative/ coordinate and follow up with existing responsibility owners to ensure fast implementation/ accomplishment of priority targets. One school will be represented by one primary stakeholder, who can be a teacher(s) or a passionate individual/ organization. The primary stakeholder will have to voluntarily enroll in the competitive process after due vetting by the panchayat and block development officer. The secondary stakeholders will be pre-defined and may include panchayat, parents...
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...Marlana Wallace Performance Management Case Study - Five Coaching Power Words 06/25/13 Development, Building Relationships, Direction, Accountability and Results: What these five coaching power words mean to me. Development means to generate insights from within, develop an understanding of system dynamics, foster leadership qualities, enact immediate and lasting change, streamline and improve internal processes, promote consistent communication among global team members, identify and correct failed strategies, and develop strategic alignment between divisions to achieve broad corporate initiatives. Great leaders know that to do this in a long-term, sustainable way their number one priority must be the growth and development of their people. There is an old line that if you are not developing your people then you are becoming indispensable which means that you cannot be promoted. There are a number of ways to help your people grow and develop, including giving them new challenges and opportunities, timely and constructive feedback, formal instruction, mentoring, and coaching them for success. Each of these has its own art, with the art of coaching being often misunderstood. Coaching is not about fixing others’ weaknesses, it is about inspiring them to achieve their full potential and giving them the tools with which to do so. If you develop your people so that they can do more of the work, then there is less demand on you, and your people are helping their own careers...
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...United States Military Academy at West Point. It was there they began to build a relationship of trust and respect that would follow and remain with them throughout both of their careers and beyond, as they were also friends. Each of these men have differing ways in which they lead their teams, but there are leadership styles which they shared when it came to coaching. When taking the model which Robert Katz developed we can see there are skills that did account for their success. Coach Knight held two of the leadership traits that were professed by Katz. Those were technical skills and conceptual skills. He had the ability to know exactly was needed and how to make changes based on each individual situation. According to Katz’s model, Coach Knight did not have human skills. He was known for his roughness (e.g; using high levels of profanity and throwing objects onto the court). He did not have human kindness or humble qualities. A professional career basketball player by the name of Isiah Thomas was also coached by Coach Knight. Thomas remarked that Coach Knight was intimidating and used much profanity while coaching him. (Alford, 1990) The contrast is apparent when comparing Coach K. to Coach Knight. When examining Katz’s model, Coach K. possessed conceptual and human skills. Coach...
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...Definition of Coaching: The Chartered Institute of Personnel and Development (CIPD) list some characteristics of coaching in organizations that are generally agreed on by most coaching professionals: - • It consists of one-to-one developmental discussions. • It provides people with feedback on both their strengths and weaknesses. • It is aimed at specific issues/areas. • It is a relatively short-term activity, except in executive coaching, which tends to have a longer timeframe. • It is essentially a non-directive form of development. • It focuses on improving performance and developing/enhancing individuals skills. • It is used to address a wide range of issues. • Coaching activities have both organizational and individual goals. • It assumes that the individual is psychologically healthy and does not require a clinical intervention. • It works on the premise that clients are self-aware, or can achieve self-awareness. • It is time-bounded. • It is a skilled activity • Personal issues may be discussed but the emphasis is on performance on work. Differences between Counseling and Coaching: |Counseling |Coaching | |Broader focus and greater depth |Narrower focus | |Goal is to help people understand the root causes of long-standing...
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...the role of Human Resourcing Unit Number 3DCS Developing Coaching Skills for the Workplace Nichola Mackay 0510453 CIPD Foundation Certificate 15 January 2014 1000 Words Summary The below should help you understand the nature and purpose of coaching, know how to use a coaching style to improve performance in the workplace and be able to identify ways in which coaching can be implemented in an organisation. Contents Intoduction…………………………………………………………....1 Directive and Non-Directive Coaching…………………………...1 How coaching differs from other development needs…….….1 3 ways in which coaching can be used to meet organisational objectives…………………………………………...2 The role of a coach and cochee……………………………...…..2-3 3 potential benefits coaching for the..........................................4 coachee and 3 for the organisation 2 different ways in which a coaching culture could be implemented within an organisation..............5 Bibliography……………………………………………….................6 Coaching is a teaching, training or development process which an individual is supported while achieving their specific personal or professional result or goal. The individual receiving coaching will be referred to as the client or the coachee. "Coaching is unlocking a person’s potential to maximise their own performance...
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...THE SUCCESS OF COACHING AND MENTORING COACHING FOR SUCCESS Building a Successful Training/Coaching Team (Arneida McDonald) (August 18, 2010) Prof. Lezlie Clay BUS310, Training and Development Strayer University Online Building a Successful Training and Coaching Team Business coaching and a training helps get any business running at peak performance and help keeps the company’ skills sharp. When you work with a business coach, you commit to being your best in business and in life. The business coaching relationship is simple and working with a business coach forges a foundation for the success that any manager wants most in business. In the business environment, coaching and training team is imperative to have within your HR department; the tools provided by these two teams in a company are one of the key elements to success to any organization. As anybody knows, companies have a diverse number of employees that might need additional assistance depending on their background (language, religion, etc.), level of knowledge and skills. When situations like this arises in any organization, the HR in particular should have a coach to assist any employee to help the open up and share the problem that they are going through even thought, it might be related to other employees, the supervisor, or the job itself. At this point is when coaching becomes a feedback for any manager...
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...Factsheets > Coaching and mentoring Coaching and mentoring Revised September 2014 Related resources Factsheets Learning methods Induction In this factsheet What are coaching and mentoring? Developing a coaching culture Who delivers coaching in UK organisations? When is coaching the best development intervention? The role of HR and L&D in managing coaching activities CIPD viewpoint Useful contacts Further reading Guides Coaching and buying coaching services Developing resilience: an evidence-based guide for practitioners Survey reports The coaching climate Resourcing and talent planning 2013 Books Everyone Needs a Mentor Designing, Delivering and Evaluating L&D: Essentials for Practice What are coaching and mentoring? Coaching and mentoring are development techniques based on the use of one-to-one discussions to enhance an individual’s skills, knowledge or work performance. It is possible to draw distinctions between coaching and mentoring (as discussed below) although in practice the two terms are often used interchangeably. While the focus of this factsheet is on coaching, much of the analysis presented here is also applicable to mentoring. Training courses Value-added Learning and Development - Short courses - Training - CIPD Using Neuroscience to Develop Your Coaching Practice - Short Courses - Training - CIPD Conference details Social Media in HR Conference Social Media in HR Conference 2013 What is coaching? Coaching targets high performance...
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...VProfessional Former IT Director Addleshaw Goddard and Eversheds ‘This is a book that presents an often complex topic in a logical, easy to read and readily digestible way that is immediately useful to anyone busy setting up their business. In particular the clear, concise chapters and subsections allow the reader to easily identify and focus on a particular area of interest, without having necessarily to read the entire book in one go. It can therefore be used informally as a ‘‘user manual’’ or as a formal, technical book. If you are setting up – or are thinking about setting up – a coaching business, or for that matter any other small business, I recommend it – highly.’ ADRIAN OLSEN | Managing Director and Head of Global Project Finance Bank of Ireland Corporate Banking ‘I would readily recommend this book to anyone thinking of setting up their own business, whether or not it is in the field of coaching. It covers the whole spectrum of what it takes to organise and run your own enterprise. The book is both a reference and a learning tool that takes you through the process of understanding everything about setting up your practice and also your own motivations for doing so. By posing a series of key...
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...get frustrated by staff who fail to adhere to standards and consistencies. Have more regard for feelings and well being of staff, and recognise they may have different priorities. 4. To compliment staff more for their good performance. Identify motivators and proactive team members more accurately to help achieve targets and objectives. 5. Shorter and more concise emails and letters to avoid information overload. 6. Less attention to factual data and think ‘outside the box’ so that long term visions of services are not overlooked. 7. Learn to challenge directives on occasions in support of what is best for the department and staff. | * Management by Wondering Around (MBWA) in both sites’ laboratories * Have regular tea-breaks and lunch with staff in staff tea room. * Attend Laboratory Staff Meeting and Educational Training 6 monthly * LMS personal coaching * Experience active discussion in PMB (Pathology Management Board) meetings * LMS personal coaching * Proactive in receiving feedback from peers and staff * Continual experience in staff appraisal * LMS seminar: Coaching for Managers * Continual experience in staff appraisal * LMS seminar: Coaching for Managers * Learning to give constructive feedback from my appraiser in my personal NHS appraisal * LMS personal coaching * Learning from line manager’s and other Specialty Directors’ emails and letters. * LMS personal...
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...of merchandise with great customer service and high product quality. Value * Quality * Excellent service * Qualified professionals * Health and safety standards * Strong Customer focus * Flexible service hours * Affordability * Imported houseware items 3. Operational Plan Operational Goal | Team goals | Progress | Goal | Focus | KPI | Reason/ barriers | Team | Goal | Deliverable | KPI | Time frame | | To be the major retailer in our sector across the city and state in three years | Expand the brand to provide more choice to customers | Doubling the number of stores around the greater city area from 8 to 16 | | Head office | | Source suitable locations, establish budgets, timelines and priorities, hire staff and open 8 stores in the next 3 years | Open 2 stores in the first year of operation. Source all 8 locations by the end of...
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...Mentoring and coaching within an organization has grown the development of employees. The need to retain and recruit employees has driven companies to reinvest in the human capital of their organizations. Today's business environment forces companies to revalute the value of career development paths for employees. The focus of employee development has creates a sense of community and loyalty between employee and employer. Relationship building within an organization is a top priority for business success. Generationally changes in the workforce have created multiple variations of employees in today's workforce. The largest generation of employees is the baby boomers. This generation has traditionally been very committed to companies and have high trust and loyalty. Generation millennials have a much different outlook at employment than baby boomers. These two are just a couple examples of generational employees that companies must adapt to retain. Mentoring has been around for quite some time but traditionally was reserved for upper management. Companies realized the benefits of mentoring could be transferred to all employees as a part of development and growth plans. We will look at mentoring to compare the idea that mentoring is an effective and low cost way to develop employees and build that trust and loyalty needed for employees and organizations. We will look at two different articles from authors who have conducted research on the positive effects of employee development...
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...What is Leadership? Leadership is a process of getting things done through people. Leaders are getting things done by working through people. Leadership has been described as the "process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task”. (Chemers, M. M. (2002). Meta-cognitive, social, and emotional intelligence of transformational leadership: Efficacy and Effectiveness. In R. E. Riggio, S. E. Murphy, F. J. Pirozzolo (Eds.), Multiple Intelligences and Leadership.)1 In today’s world, definition of leadership is changing. A leadership guru, Barry Posner, makes the following observations about the needed change in how business leadership is viewed: In the past business believed a leader was like the captain of a ship: cool, calm, collected. Now, we see that leaders need to be human. They need to be in touch, they need to be empathetic, and they need to be with people. Leaders need to be a part of what’s going on, not apart from what’s going on.1 Leadership Behaviors Noted leadership researchers House and Podsakoff have summarized the behaviors and approaches of great leaders that they drew from modern theories (e.g., charismatic and transformational) and basic research findings as follows1: Vision; Great leaders articulate and ideological vision that is congruent with the deeply held values of followers, a vision that describes a better future to which the followers have a moral right. Passion and self-sacrifice;...
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...Team Coaching in the Hospitality Industry Introduction Our generation has always been overwhelmed by the never-ending technology evolutions, by a competition that everyday seems to be fiercer and by the constant pursuing of innovation and diversification. Surrounded by this very tough technological environment, we tend to forget that human capital is one of the greatest and most important factors of an organisation and that success mostly depends on the ability of developing our personal potential in order to obtain an outstanding performance. The hospitality sector in particular, involves a service that mainly depends on the people providing it. Therefore, the human capital is the most important one. This is the reason why we can compare the role of a hotel manager to that of a team coach. His duty is to guide and stimulate people towards the achievement of common goals and objectives. In relation to an article I found in the Italian newspaper “Il Corriere Della Sera” (D’antogno, Pignatelli 2004), organisations have started to hire sport coaches in order to motivate and stimulate their own teams. Results of statistics are astonishing: the productivity increases, the working mood improves and the harmony in the office grows in such a way that colleagues feel more and more part of a real team and in some cases they even end up going out or having lunch all together. Among the many examples, the one of Ettore Messina in particular caught my attention. Messina is one of...
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...let our ego rule the way our brains set up our priority list. If we win, that’s good. If we lose, instead of engaging in a self-analysis of what we, as the coach, might have done wrong and hopefully correcting our mistake, we many times point the blame elsewhere, usually in the direction of the kids on our team. Added to this dilemma, is the contributing fact that if you are still a competitive runner, it only amplifies the ego effect even further. When the gun goes off during one of your own races, you automatically go into competition mode. Add that to the natural inclination of any coach going through the same thing with their team, and it becomes a double dose of adrenaline, which can easily turn into an overly emotional disaster, if and when we “fail.” How am I so sure that this phenomenon is true? What I just described could’ve easily have been me during my first few years in coaching....
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...Amber Deol How effective is coaching in modifying undesirable employee behavior? Introduction Coaching is a means of providing feedback in an attempt to enhance current skills, build new ones or provide insight and guidance to encourage confidence and motivation in the workplace. This essay will examine whether coaching can act as a deterrent for employees who exhibit undesirable behaviors by examining how businesses use coaching as well as analyzing several interviews about coaching with current supervisors who have had experience with coaching in their organization. Coaching No matter what organization you look at, in any part of the world, there will always be performance issues regarding employees, there is no possible way to eliminate all problems but steps can be taken to minimize this issue. Coaching whether formal or informal has been a part of business since its inception; it has evolved from employees seeking advice and guidance from a supervisor or manger to organizations implementing professional coaching sessions that allow employees one on one time with superiors to assess performance, keep updated on progression and to instill confidence. To properly address behavior that is unwanted in employees a manager has to attempt to understand the root of the problem, is it Laziness? Lack of motivation? Or some other outlying factor that the manager is not aware of. Coaching allows for communication between employees and managers that is essential to maintaining a...
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