...Report Training Evaluation Submitted by Miss Nathaporn Janped 55760213 MissThunchanok Neamsawan 55760541 MissSirada Janthon 55760718 Present Mr. Lorenzo E.Garin Jr Training and Development Naresuan University International College Content Titles Pages Content 2 Introduction 4 Reasons for evaluating training 5 - Formative Evaluation 6 - Summative Evaluation 6 Overview of the Evaluation Process 8 Outcomes Used in the Evaluation of Training Program 9 -Reaction Outcomes 9 -Learning or Cognitive Outcomes 9 -Behavior and Skill-Based Outcomes 9 -Affective Outcomes 10 -Results 10 -Return on Investment 10 Determining Whether Outcomes are Appropriate 11 -Relevance 11 -Reliability 13 -Discrimination 13 -Practicality 14 Evaluation Practices 15 - Which Training Outcomes Should be Collected 16 - Evaluation Designs 18 - Threats to Validity 18 - Types of Evaluation designs 21 Consideration in choosing an Evaluation design 24 Determining return on investment 25 - Determining Costs 25 - Determining Benefits 26 Other Methods for Cost-benefit Analysis 27 Practical Considerations in Determining ROI ...
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...International Journal of Business and Management November, 2009 A Study of on the Job Training Effectiveness: Empirical Evidence of Iran Mehrdad Alipour Assistant Prof. Management Department, Zanjan Branch, Islamic Azad University Mahdi Salehi (Corresponding author) Assistant Prof. Department of Accounting and Management, Zanjan University, Iran Tel: 98-9121-425-323 E-mail: Mahdi_salehi54@yahoo.com Ali Shahnavaz Faculty member of Statistic Department, Zanjan Branch, Islamic Azad University Abstract Training is essential to the growth and economic well-being of a nation. This need for training pervades all levels of industry, for a national level where a country’s well being in enhanced by training, to each company where productivity is improved, down to the individual whose skills are enhanced and as a result improve their position in the workplace. In other words, Training is one of the most pervasive methods for enhancing individual productivity and improving job performance in the work environment (Goldstein and Ford 2002; Gupta and Bostrom 2006). Training effectiveness must cause behavior change (i.e. skill transfer for job performance), thereby resulting in organizational performance (Goldstein and Ford 2002). The results of this study shows that on the job training is strongly affects to more creativity, achieving organizational objectives and improves work quality. Keywords: Job training, Effectiveness, Creativity, Iran 1. Introduction Any organization that wants to succeed...
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...Organizational analysis involves identifying whether training supports the company’s strategic direction; whether managers, peers, and employees support training activity; and what training resources are available. Table 3.3 provides questions that trainers should answer in an organizational analysis. Some combination of documentation, interviews, or focus groups of managers and individuals in the training function should be used to answer these questions. The strategic role of training influences the frequency and type of training and how the training function is organized in the company. In companies in which training is expected to contribute to the achievement of business strategies and goals, the amount of money allocated to training and the frequency of training will likely be higher than in companies in which training is done haphazardly or with no strategic intent in mind. For example, companies that believe learning contributes to their competitive advantage or that have adopted high-performance work systems (e.g., teams) are likely to have greater training budgets and conduct more training. The business strategy also influences the type of training. Companies that have adopted a disinvestment strategy are more likely to focus on Outplacement assistance and job search skills training than are companies with other strategic initiatives. Last, the greater the strategic role of training, the more likely the company will organize the training function using the business-embedded or Corporate...
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...TRANSFER OF TRAINING Transfer of training communicates to how trainees successfully and often they apply what they learned from training (skills, knowledge, cognitive strategies, behaviors) and how well they apply those competencies back to their current positions. The employee working environment and their characteristics plays an important role in their ability to self-motivate themselves, their peers and management to take what they have learned and transfer those techniques whether they are generalization skills such as verbal knowledge, motor skills or maintaining newly acquired skills, employer must insist or ensure that training takes place and transfer of training happens and it is constantly (Noe, 2010, p. 187, par.1). Transfer of training is often influenced by its designed, in fact researchers believe transfer of training is only effective if employees are self-motivated and has the desire to improve their current skills. According to Pham, Segers and Gijselears, they believe enhanced training programs for MBA professionals should offer reinforcement to the trainees self effectiveness and motivation to transfer, as well as to support trainees in the development of their own learning transfer strategies. They also believe these strategies leads to an increase in trainee’s job performance and can contribute to the organization success (Pham, Segers and Gijselears, 2010, p. 1, par. 1-4). However, it is important that transfer of training and their outcomes for non-professionals...
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...Theory, and Training Needs Analysis Assignment 1: Strategic Planning, Learning Theory, and Training Needs Analysis KorVina Hunter Professor Robert High BUS 407 December 9, 2011 The analysis phase defines what needs to be trained. Next, an instructional design is crafted to meet this need. Only after the design is complete are the instructional materials developed. During development, individual and group tryouts of the materials are conducted. Results are iteratively fed back into design and development. Evaluation is a central feature of ISD and is performed in each phase. The phases are: Phase 1: Analysis –Determine if training is the appropriate solution; if so, define training requirements Phase 2: Design – Define objectives, design the training program, and select training methods and media. Phase 3: Development- Develop all training materials in accordance with design. Conduct pilot training classes. Refine course, as necessary. Phase 4: Implementation – Implementing training, evaluate, and refine. Phase 5: Evaluation – Performed during development, during implementation, immediately after training, and six months or more after training. Most training design models contain five steps. One of the most commonly used models is the ADDIE model, which stands for analysis, design, development, implementation and evaluation. Analysis stands for needs analysis, where the need for the training is studied...
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...Training Human Resources Discuss in depth the four phases of the training process. Include a discussion of the methodology used in each phase. The need for training future and present employees is important to the success of any organization. Although management styles differ from one organization to another, they will generally follow a four-phase training process that includes assessment, design, delivery, and evaluation. During the assessment stage the training needs are recognized. Design is the next phase of training where learning objectives and outcomes are established. Once a training program has been developed, the training is scheduled, conducted, and monitored (Mathis & Jackson, 2011). The final stage, evaluation, measures the results of the training program. Needs assessment is crucial in identifying information that needs to be addressed before beginning the training program. By determining training needs, the organization can decide the specific knowledge, skills, and attitudes needed to improve job performance. There are three sources that can be used to analyze training needs. The first source, organizational analysis, enables organizations to focus on their strengths and weaknesses, strategies, goals, and objectives. Furthermore, this assessment of will determine the skills, knowledge, and ability needs of an organization. The second source, job/task analysis, defines a job in terms of the KSAs needed to perform the required daily tasks of...
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...different cultures, and therefore, expanding businesses have to deal with people of diverse cultures. Managers who operate in these regions need to be trained about cross-cultural awareness. These cross-culturally competent managers are able to relate and manage people from various cultures effectively in contrast to people who are not cross-culturally aware. This paper aims at developing a training program to raise cross- cultural awareness among a group of global managers in our organization. Culture will be define, then an understanding of cross cultural awareness , what cross cultural awareness entails and the impact it makes on organizations in multinational corporations and the importance of the training program will be discussed. Cross Cultural Training for Junior Level Expatriate Managers in IT Field Developing culturally competent program is an on-going process, there appears to be no one recipe for cultural competency/ awareness; it is a continuing evaluation, as we persistently adapt and re-examine the way things are done. Our organization participates in a management training program which requires all junior level managers to go thru a two year rotation program in our countries of operation; USA, China, Nigeria, UAE and India. These managers are expected to spend 1 year in their first country of assignment and then 3 months in subsequent postings, thus they are constantly expected to engage in interpersonal interactions with people from cultures different from...
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...* Global citizenship is no longer just a nice phrase in the lexicon of rosy futurologists. It is every bit as real and concrete as measurable changes in GNP or trade flows * There is little debate that for executives in large multinational corporations (MNCs) today globalization is a daily reality. Yet most of those executives have not been specifically educated, trained, or groomed to deal with the complexities that are inherent in the globalization of business markets.) * In this destabilized and international context, multinational corporations and their executives face several significant challenges and the new skills to successfully meet these challenges. One of the first issues that an MNC faces is that because it operates in multiple countries, it must deal with multiple sources of sovereign authority. This involves working with different laws and legal systems, or in some cases the lack of systematic legal structures and processes. * Executives in positions at headquarters or in foreign subsidiaries must have the skills to understand the impact of various laws, tariffs, taxes, enforcement practices, overarching legal systems, and be able to work with host government officials in enacting and maintaining reasonable legislation across a wide variety of countries and cultures. * Second, MNCs must also operate in different markets with different cultures, histories, values, social systems, languages, etc., which often require not only product diversification...
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...Training and Development Project Week 4 Yonette Bailey DeVry University HRM 420 In order to determine if the training that the cashier and food prep employees is receiving is effective there will be training evaluations done. Training evaluation checks whether training has had the desired effect. Training evaluation ensures that whether candidates are able to implement their learning in their respective workplaces, or to the regular work routines. The main purposes of training evolutions include but are not limited to: Feedback: It helps in giving feedback to the candidates by defining the objectives and linking it to learning outcomes. Research: It helps in ascertaining the relationship between acquired knowledge, transfer of knowledge at the work place, and training. Control: It helps in controlling the training program because if the training is not effective, then it can be dealt with accordingly. Power games: At times, the top management uses the evaluative data to manipulate it for their own benefits. Intervention: It helps in determining that whether the actual outcomes are aligned with the expected outcomes (Training and Development, 2007). Training evaluations should be completed before, during, and after training. The learner's skills and knowledge are assessed before the training program. During the start of training, trainees generally feel it as a waste of resources because at most of the times trainees are unaware of the objectives and learning outcomes...
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...Biplob Hossain | 1120010 | | 03. | Liton Bhakta | 1120024 | | 04. | Mohammed Wabaidullah | 1120031 | | 05. | Md. Munjil Ali | 1120033 | | 06. | Md. Nazmul Hossain | 1120039 | | 07. | Torun Kumar Datta | 1120062 | | 08. | Md. Tushar Mahmud | 1120065 | | Abstract: Employee training and development play an important role in the effectiveness of organizations and to the experiences of people in work. Training has implications for productivity, health and safety at work and personal development. The global competition and swiftness of changes emphasize the importance of human capital within organizations, as well as the swiftness and ways of knowledge gaining of that capital. In the economy where uncertainty is the only certainty, knowledge is becoming a reliable source of sustained competitive advantage. Knowledge is becoming basic capital and the trigger of development. Previously built on foundations of possessing specific resources and low costs, present day competition is based on knowledge possessing and efficient knowledge management. Modern organizations, therefore use their resources (money, time, energy, information, etc.) for permanent training and advancement of their employees. Organizations which are constantly creating new knowledge, extending it through the entire organization and implementing it quickly inside the new technologies, develop good products and excellent services. Employees tends to become absolute, and therefore making...
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...Training consists of planed programs designed for individuals, group and or organizations to improve performance, in turns that implies that measurable changes knowledge, skills, attitudes and social behavior. “When we examine the training enterprise as a whole, it is clear that training issues can be addressed from at least two perspectives. At the structural level, we can examine issues such as the following, among others: the aggregate level of expenditures by the various providers of training (e.g., federal, state, and local governments, educational institutions, private-sector businesses), the degree of cooperation among the providers, incentives (or lack of incentives) for providing training, who gets training, and the economic impact of training.4 These are macro-level concerns.” This means that before beginning a training, the company examine each of their employees and everything else from the government that is in charge and the laws that makes them work legally and everything else. In the United States there a few training trends that suggest the time and the money that could be budgeted from a company for the next decade. These contains automation, continuing worker displacement, acquisitions, downsizing. In 2004 for an example 87% of US employees worked in service based industries, which they had major challenges as for: 1. Hyper competition 2. A power shift to the customer 3. Collaboration across organizational and geographic boundaries 4. The need to...
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...development (HRD) generally means the "integrated use of training and development, organization development, and career development so the individuals, groups, can improve organizational effectiveness and achieve the best performing result. The organisational strategy of Novotel has anticipated its expectations of clients for environmental matters and corporate social responsibility. Human resource development requires the employees within the Novotel to obtain their skills during the training session to provide a better service to the clients to meet their expectations, which is closely connected with the organisational strategy. Different organisations have different goals and strategies, specific human resource development activities are planned and implemented by the organisations based on their strategies (Carole Tansley and Sue Newell, 2007). Strategic human resource development (SHRD) focuses on integrating HRD activities with organizational goals and values to develop core capabilities that enhance firm competitive advantage (Jia Wang, Holly M. Hutchins and Thomas N. Garavan, January 2009). It is necessary for us to consider the integration challenges of organisational strategy and human resource development. Even if the organisation planned very well, it still has some gaps for organisation to effectively integrating and matching their human resource development with organisational strategy, how to design the training program that can fix the real problem of the trainee and...
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...Introduction ……………………………………………… P. 3 What are training and development .………………...…P. 4-5 Benefits of training and development ………….…………P. 6 Problems in training ………………………….……………P. 7 Managing the training process .………………………..P. 8-11 Conclusion…………………………………………………P. 12 Reference………………………..…………………………P. 13 Introduction Within the competitive world markets, today’s managers face greater challenges than ever before to maintain their position among the top economic powers. From a strategic prospective, employee training will become increasingly important during the 1990s because of the pressure to reduce costs and increase productivity. Many companies are finding that they can’t compete in the global market unless they boost productivity and invest in a better- trained and skilled workforce. Employee training is a key factor in improving levels of organization productivity. Therefore, it is important that the organization enable employees to upgrade their skills and knowledge to meet these changing conditions. Nowadays, any organization should adopt a systemic approach to training and development. Systemic training is that which is specifically designed to meet defined needs, followed by deciding what training is required to satisfy the needs. The next step is to find experience trainers to plan and implementing the program. Of course, follow up and evaluation is a must to ensure that it is effective. However, training programs can easily be irrelevant, out-dated...
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...Designing an Active Training Sales Program for Wellbridge Clubs Sales Staff Dawnita Blackmon-Mosely Tiaunna Connelly Elizabeth Davis Jesus Elias Jaimi Faux Michael Morris Rodney Ulibarri Webster University Abstract The purpose of this project was to develop a training program for Wellbridge Clubs that focused on teaching sales staff to sell personal training (PT) packages to members, in order to increase Wellbridge sales. The training agenda was designed based on Silberman’s (2006) Active Training, in order to engage the participants in their learning process. The use of immediate learning exercises is intended to draw the participants into the process of guided note taking during the brain-friendly lectures. Through headlines and graphical associations, organized information is presented that is more easily retained. Role-playing scenarios solidify newly acquired information, and action planning provides an opportunity to prepare the participants for on-the-job application. These techniques were chosen because they provide the best option for active involvement of the participants, and thus, their attainment and retention of skill. Keywords: Wellbridge, personal training, active training, human capital Designing an Active Training Sales Program for Wellbridge Clubs Sales Staff Wellbridge Clubs is a fitness management company that was founded in 1983 in Denver, Colorado (Wellbridge Clubs, 2014). Through the operation of 19 athletic clubs nationwide, Wellbridge...
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...Technology’s Impact on Employee Training Introduction Technology impacts every aspect of our lives in the 21st century. In our fast-paced professional environments, we continually seek efficiencies with our time management skills and training methods that meet the real time needs of both the organization and the individuals that require that these learning objectives are implemented into their daily jobs. In the past, on-the-job training offered the most effective avenue for transferring knowledge. However, with the introduction of technology in the United States during the 20th century, ensuring quality standards were implemented meant that organizations had to re-evaluate their training methodologies. Additionally, laws implemented to advocate for workers also brought about changes in the approach to employee training. With the onset of technology as a helpmeet for understanding the needs of an organization as well as offering training that helps grow the business, employers began implementing these new technological learning opportunities when offering employees both company-centric and legally required training. Noe (2010) tell us that, “Recognizing the value of human, social, and structural knowledge, many companies are attempting to become learning organizations and to manage knowledge in order to develop better products and improve customer service.” Therefore, as companies proceed into the 21st century and modify their approach to training on a global scale, technology...
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