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Colgate Soft and Shiny

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Submitted By ninazack
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1. Case Background Colgate –Palmolive (Malaysia) a subsidiary company of Colgate-Palmolive Company USA in 1960 as manufacturing company of a tooth-paste. The parent company based in New York was originally manufacturer of soap and detergent products. After 1987, the company product range focusing on the oral, household, toiletries and personal cares products. The company also active in research and development of producing new product ranges. The company is targeting into cosmetic and medicated market segment to their product ranges with different brands names. This is to cater more target market sectors which they need to rebrand their names to Colgate Soft N Shiny Shampoo in order to maintain in competitive market.

2. Related issues First Issue: The company brand name Colgate-Palmolive is typically well-known as tooth-paste product which makes the consumers not well familiar on the products specialties. Second Issue: The company needs to compete with other brand names which is more focusing on target consumers like Muslims (Zaiton Brand) and Beecham which offers variations of product to consumers and target consumers. Third Issue: Product marketing strategy is facing problem in some area where this have effecting the overall performance of the Colgate-Palmolive sales revenue generally.

3. SWOT Analysis Strength   Well recognized as world leader in personal care range Extensive Research and Development to produce many innovation product range   Opportunity Colgate Soft N Shiny should change their brand name to totally new brand name to attract and gain customer trust on the product safety ingredient. They need to be sensitive enough to local market consumer which is on Malay, Indian and Chinese product variations (e.g: Muslim shampoo)  Promotion and distribution should be controlled by local based company which knows better on the local market demand.

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