...role of communication and interpersonal interaction in a health and social care setting context. In this assignment, I will be discussing and explaining the different roles of communication and interpersonal interaction within a health and social care setting. Communication is a way of interacting and getting a message, or several messages, across using different types of methods of communication. Giving and receiving a message between two or more people is also known as conveying information, whether it is by speech, behaviour, visuals, signals or writing. Communication is very important in a health and social care setting. This is because messages need to be clear for a person to understand; many people struggle with some ways of communicating, especially the elderly. For example, the elderly need to be understood and looked after with great care, making sure they are being communicated with and assisted as expected. Communication is about understanding the information behind the emotions that take place. However, the word communication alone is all about transferring information. CONTEXT One to one conversations are usually confidential and play an important role in life, generally. This type of communication commonly appears face to face; one to one communication can emerge formally and informally. Formally, the body language and posture of an individual would be accomplished in a professional manner. An example of a formal one to one conversation, in a health and social...
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...Communication is all about passing messages on from person to person, or organization to organization. Proficient communication is a fundamental component in a Health and Social Care setting. For example: at a nursing home, a hospital, a nursery or a care home. People that have a job in the Health and Social Care field need effective communication skills in order to provide help for the many service users that they will meet whilst working. Having effective communication skills will help workers in this field to develop a trusting relationship between them and the users of Health and Social Care services. This essay will go into greater depths with the subject of effective communication. Health and Social Care settings are places in which workers in the field offer their help to users of the service if it is needed. People who might use these services are: the injured; school children, the ill and working class citizens from infancy to later adulthood. For each setting under the Health and Social Care field there is a different user and situation, so the method of communication depends on the situation and the service user. For example, in a GPs surgery, the method of communication used would be one-to-one communication as the interaction generally only happens between two persons (the doctor and the patient). An advantage of using one-to-one communication in a GP’s office or a doctor’s surgery is that the patient’s issues are kept confidential by the doctor or GP. The two...
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...Communication in Health and Social Care Organisations Student Name: Nzuzi Rosaria Artur Student ID: P1019897 Lecturer: Olusegun Ekisola Group: 93B Introduction Communication among service users. Service provider and professional is one of the effort individual look into the health and social care since it has brought a propos medical error, inconvenience with enduring wellbeing and not have of regimented announcement connecting patients, service supplier and professional. According to case study I can detect the require of contact in health care professional, patient contact, and professional relations. To reach the conclusion necessary of this article, there are theory of communication in health concern area context that has to subsist useful, and suggest accomplish to improve the communication method. Apply relevant theories of communication to health and social care contexts. Communication involves interaction between people or organisations. Messages between a sender and receiver, like email or phone. In addition person during the transaction of data, opinion, verbal skill, signal and writings such as verbal and non-verbal. In health and social care, a great deal of communication is interpersonal, that is between two people who are physically present especially between those who are using the services. For example patients, their relatives, friends, and professional health workers and care practitioners. However, while...
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...COMMUNICATION IN MENTAL HEALTH NURSING Communication is a key concept in nursing. Care Quality Commission (2012) highlighted the importance of accessible information and communication in the delivery of high quality care services. Nurses often spend a large proportion of time exchanging information with their patients and listening to their needs. Therefore, effective communication and interpersonal skills are vital in building caring professional and ethical nurse-patient relationships. These enable the delivery of personal centered care which is particularly important for mental health patients. For instance, therapeutic communication in mental health services can promote the well –being of the clients. To address these issues, this essay aims to identify key components of effective communication that can enhance good quality care for people with mental health problems. Poor practice examples that are resulted from the lack of sufficient communication are investigated for example, report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (2013). Finally, the influence of effective communication on my future practice is discussed. Communication is the process by which people use to exchange information through verbal or nonverbal messages. It comprised of both verbal and nonverbal messages, such as; body language, eye contact, facial expression, tone of voice, rate of speech, context and hesitations that accompany the words (Videbeck 2011). Morrissey and...
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...P1 In this essay I will be explaining the role of effective communication and interpersonal interactions in a health and social care. I will be using examples such as formal and informal communication as well as language, culture, proximity and the role of verbal and non-verbal communication. Communication can be defined as the imparting or exchanging of information by speaking, writing, or using some other medium (www.oxforddictionaries.com/definition/english /communication). An example of communications in a health and social care setting would be in a hospital if a patient was in need of something they would have to communicate through talking in other to have the health care professional help them what they are in need of. Similar to that is interpersonal interaction which can be defined the techniques people use in order to communicate and maintain effective relationships or communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.( www.skillsyouneed.com/ips/ interpersonal-communication.html) An example would be a doctor working in a hospital is likely to interact with work colleagues, patients and other people during the course of the day. In other for communication to be effective a person must put to use their interpersonal skills. These interpersonal skills includes being a good listener and listening to the person speaking and well as responding to show them...
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...Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Assignment 1 – Types of communication and interpersonal interactions Assignment 1 – Types of communication and interpersonal interactions The role of effective communication and interpersonal interaction in building trusting relationships, improving self-esteem and providing appropriate support to meet the needs of individual service users. Communication is used for giving information, obtaining information and exchanging ideas between two or more individuals. To make communication effective you must do more than simply pass on the information, it means involving and engaging the other person or people. An example of effective communication in relation to health and social care would be in a counselling session. A support worker would say ‘Marcus, what would like to achieve from this session today?’ The individual who is using the service listens to the care worker and responds in the appropriate way. For example, ‘I would like to learn some alternatives of coping with my addiction.’ Effective communication must be clear, accurate and legible. Without these 3 rules information would deem inaccurate. Inaccuracies could result in inappropriate...
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...IN HOME HEALTH CARE: PHT 7975. DR. SCOTT S. HARP, PT, PhD, DPT. JUNE 8, 2014 TABLE OF CONTENT Cover page.......................................................................................................................................1 Table of content...............................................................................................................................2 Types of communication in home health........................................................................................3 Comparing communication in acute care setting vs. home health..................................................4 Challenges physical therapy/physical therapy assistant team need to overcome in home health...............................................................................................................................................4 Timeframes for initial telephone contact and assessment visit.......................................................6 Communication challenges between different types of provider during transition of care............7 Documentation comparism between home health and acute care setting......................................8 Reason for documentation differences between home health and acute care setting.....................9 References.....................................................................................................................................10 TYPES OF COMMUNICATION IN HOME HEALTH Communication...
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...Communication Opinion Paper In the health care field, effective communication is urgent for all health care professionals, the patients and the facility providing the care. This can be the difference between life and death. If communication is lacking in the health care industry, the medical care will not be adequate and mistakes are made. Mistakes cannot be made when it comes to human beings because their lives are at stake, effective communication is necessary in the health care industry. Effective communication between patients and health care providers is a crucial element to the quality of health care. Health care providers need to be aware of their patients' attitudes, beliefs, biases, and behaviors so that they can provide the best quality of care (Markova & Broome, 2007). The success of communication whether it be personal or professional depends on the ability of communication skill levels. Communication skills are not inherited they are learned and in order to be effective you must learn the five basic elements of effective communication which are sender, medium, receiver, message, and feedback. The sender creates a message and encodes it by using verbal and nonverbal cues that can be understood by the receiver. The output of the encoding is the message, which is received and interpreted by the receiver. The more effective the communication is the more the receiver will understand the message. Different senders will use different methods of encoding to crete similar...
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...Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Unit 1 Developing effective communication in health and social care Jordanne Dixon Miss Marsh Unit 1 Developing effective communication in health and social care Assignment 1 – Types of communication and interpersonal interactions Assignment 1 – Types of communication and interpersonal interactions The role of effective communication and interpersonal interaction in building trusting relationships, improving self-esteem and providing appropriate support to meet the needs of individual service users. Communication is used for giving information, obtaining information and exchanging ideas between two or more individuals. To make communication effective you must do more than simply pass on the information, it means involving and engaging the other person or people. An example of effective communication in relation to health and social care would be in a counselling session. A support worker would say ‘Marcus, what would like to achieve from this session today?’ The individual who is using the service listens to the care worker and responds in the appropriate way. For example, ‘I would like to learn some alternatives of coping with my addiction.’ Effective communication must be clear, accurate and legible. Without these 3 rules information would deem inaccurate. Inaccuracies could result in inappropriate...
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...Effective Communication in Health Industry Janette Mollineau HCA 230 Instructor Louise Murray MSOM Sunday November 10, 2013 Effective Communication in Health Industry Effective communication is an important tool used by health care providers to enhance population health quality of health care and therapeutic outcome. This is because health outcome and client behavior are highly influenced and shaped by communication that is used to facilitate the interaction between health care provider and the patient. Effective communication is paramount importance to both the client and care provider. It can be defined as the exchange of information that is understood by all communicating parties (Shanmugan, 2013). In the presence of a good communication, health care professionals source reliable information that assists them to understand the client situation and use the information to make therapeutic decisions. Clients, on the other hand, rely on an effective communication to establish a relationship with health care providers, which enhances health care outcomes. An effective communication is the basic foundation of the relationship between client and health care provider, which in turn determines the quality of health care services and treatment outcome. Health care providers are required to maintain a professional relationship with their clients. From the theory of interpersonal relations...
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...BTEC Level 3 National Health and Social Care uncorrected first proofs issued by marketing 2010. This material is © Hodder Education 2013 and should not be redistributed. Contents Walkthrough About the authors and Photo credits Core units vii ix Unit 1 Developing Effective Communication in Health and Social Care Understand effective communication and interpersonal interaction in health and social care Understand factors that influence communication and interpersonal interaction in health and social care environments Understand ways to overcome barriers in a health and social care environment Be able to communicate and interact effectively in a health and social care environment 1 2 13 15 18 Unit 2 Equality, Diversity and Rights in Health and Social Care Understand concepts of equality, diversity and rights in relation to health and social care Know discriminatory practices in health and social care Understand how national initiatives promote anti-discriminatory practice Know how anti-discriminatory practice is promoted in health and social care settings 21 21 30 34 39 Unit 3 Health, Safety and Security in Health and Social Care Understand potential hazards in health and social care Know how legislation, policies and procedures promote health, safety and security in health and social care settings Be able to implement a risk assessment Understand priorities and responses in dealing with incidents and emergencies 44 45...
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...Health Care Communication Marcus, Grimes HCS/320 June 2, 2014 University of Phoenix Effective communication incorporates the basic elements of communication because as with any form of communication there is an underlying goal between both parties. The basic elements of communication consists of several factors which must be present in order for the communication to be effective. Some of these factors include, an initiator or sender and a receiver, an organization of points so that they can be easily understood, and giving accurate information, and the message trying to be conveyed. These factors allow for input from both parties and if the elements for having an effective conversation are present it will lead to effective communication. Effective communication is also interdependent, both parties must be allowed to give their own input regarding the conversation which will confirm the understanding of the desired goal. The basic elements of effective communication in relation to the basic rules of health care communication differ but not that greatly. The basic elements of effective communication requires the same elements to be present as the basic rules of health care communication except for a couple of variations. The role of a health care provider whether a doctor, e.m.t., or nurse, etc., is to provide a service. This service relates to the health of an individual (patient). In order to provide this service the communication has to be interdependent between...
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...Developing Effective Communication in Health and Social Care Unit code: R/600/8939 QCF Level 3: BTEC Nationals Credit value: 10 Guided learning hours: 60 Aim and purpose This unit aims to enable learners to understand effective communication, the barriers that may exist and ways to overcome these. The unit will give learners the opportunity to gain the interpersonal skills needed to embark on a career within the health or social care sectors. Unit introduction This is a core unit within the programme, recognising the fact that effective communication is central to all work in the health and social care sectors. Professionals within the sectors require good communication and interpersonal skills to perform their roles effectively, work cooperatively with colleagues and build supportive relationships with people using services. It is, therefore, important for all those embarking on a career in the health or social care sectors to gain knowledge, understanding and the skills associated with communication, so that they are able to develop effective interpersonal skills. Initially, learners will investigate what is meant by effective communication and interpersonal skills and how these may affect the outcomes for people who use services. Learners will consider the factors that influence communication and interactions, analysing theories which may help to explain why there may be difficulties, possible breakdowns in communication and ways to overcome...
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...COMMUNICATION IN HEALTH AND SOCIAL CARE Name: Institution Affiliation: Instructor’s Name: Date of Submission: Table of Contents Introduction 4 Task 1 4 LO1 Be able to explore how communication skills are used in health and social care 4 1.1 Explain one relevant theory of communication to health and social care context 4 1.2 Explain types of communication skills used in health and social care context 5 1.3 Discuss methods of dealing with inappropriate interpersonal communication between individuals in health and social care setting 7 1.4 Analyze strategies such as Braille for the visually impaired to support users of health and social care services with specific communication needs 8 Task 2 9 LO2 Understand how various factors influence the communication process in health and social care 9 2.1 Discuss how the communication process is influenced by values and cultural factors 9 2.2 Explain the influences and the impacts of legislations, charters and codes of practice on the communication process in a health and social care setting 10 2.3 Explain the effectiveness of organizational systems and policies in promoting good practice in communication 11 2.4 Discuss ways of improving the communication process in a health and social care setting 12 Task 3 12 LO3 Be able to explore the use of Information and Communication...
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...the role of effective communication and interpersonal interaction within a health and social care context. Introduction: In my Unit 1: Developing Effective Communication in Health and Social Care assignment which is task 1, I will be explaining the importance and why should health care professionals develop their effective communication skills and interpersonal interaction as they will be dealing a wide range of people within health and social care context. Effective communication in health and social care Effective communication is when two or more people communicate effectively without having difficulties to get the message across; it means that when they interact both verbally and non-verbally the other person will not misinterpret the message. Listening attentively is a key skill that can be use to communicate effectively.This will ensure that the other person will not get the wrong idea of the message other than that it is also important to ensure that the information received is accurate; one must clarify by asking questions to find out the exact meaning of the message to avoid conflict and misunderstanding. Furthermore, communicating clearly using appropriate body language, gesture, verbal and non-verbal cues will give the correct information that the other person need. In health and social care, it is important to communicate effectively with the patients, service users and their family and relatives.Working in a health and social care setting can be very challenging...
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