Communication channels
In my organization, communication channels are not be used at this time. We are a new clinic going into our 11th month of operation. Communication is poor and is really affecting productivity and morale. Workers are applying for new jobs and resigning with less than one year of operation. The lack of communiction and the flow of information has been interrupted, because our Leaders were not trained formally to lead an organization. All of our leader have never been in charge. They have only worked for an organization and had no knowlede of what it takes to keep the internal instructure of an organization together.
When we first started in Febuary 2011 a small snow storm hit San Antonio, Tx and our communication channels were tested. The leaders and staff members had no phone numbers to call in Emergencies or disasters. Some of our staff members came to work and others did not, because communication was not established at the start of hiring. Leaders and staff members never set down together and discussed Emergency and Disaster plans.
There are many communication channels that need to be established in every workplace. Lack of clarity, and communication must be sent in multi-directional and multichanneled. Meaning emails, phone calls, face-to-face, and rehearsals. Miscommuincation leads to mistakes, money loss, and could lead to harm of workers. The next paragaraph will discuss some things a leader needs to establish to improve communication in an organization.
Leaders are in charge of communications and need to establish some basic princples. Here are five of principles I researched online. First, a leader should never avoid difficult conversations, because credidbility is lost, therefore communication is not relayed and delayed. Secondly, maintain or enhance the team self-esteem. This increases the moral and