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Communication Channel Scenarios

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Communication Channel 1

Communication Channel Scenarios
MGT/521 Management
August 17, 2011
Professor:

Communication Channel 2

Communication Channel Scenarios

Scenario I
Informal communication channel will be used. I feel that this channel will be a great choice in this situation, because we need immediate feedback and have a goal to obtain with a deadline. Upward communication would be used to convey the message to the Vice President of Operations. The reason I feel this is the best choice is, because this form of communication is being used to provide feedback to higher ups, progress towards goals and relay current problems if any. (Robbins & Judge,(11) pp 344-345)
Scenario II
Formal email communication will be used to contact the IT department. This channel will be best choice for this situation, because it will be following company procedure for technical support and its’ quickly written and immediately sent. Downward communication is used for employee communication. It’s keeping them informed and providing them with instructions on the new login and password. (Robbins & Judge,(11) pp 344, 351)
Scenario III
Channel richness would be used to inform employees about the reduction of workforce. This channel is best choice because you will be utilizing different angles of communication to your employees. You want to use written communication which is providing something concrete for them to review. Along with oral communication, which is, letting the employees understand the seriousness of the situation and why this restructuring is taking place. Next, the written communication will go in combination with a face to face communication with the affected employees. I feel this is best and shows more personable action on handling the individual employee also an opportunity to present to them the benefits and resources that are

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