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Communication Opnion Paper

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Health Care Communication Strategies
HCS/320
Communication Opinion Paper
By: Theresa Kamara
Professor Tracey Collins

Communication involves the transferring of information between two or more individuals. Society cannot function with communication. In order to communicate, there must be a sender, a message and a receiver. Communication can occur through speaking, signs, sounds, writings, and gestures. There are different types of communication. Non-verbal communication which includes signs, gestures, and behavior. Written communication which includes books, letters, e-mails, magazines and other writings. Verbal communication are words spoken between two or more people. Visual communication includes arts, paintings and drawings. This paper is intended to address how does effective communication incorporate the basic elements of communication, how does the basic elements of effective communication differ from the basic rules of health care communication, how might a provider encourage a reluctant consumer to communicate candidly and how cultural differences influence communication.
How does effective communication incorporate the basic elements of communication? In order for communication to be consider effective the following must first be available: a sender, receiver, message, the way in which the message is send (ex. verbal, non-verbal, written or visual communication), the means through which the message is deliver or the channel (ex .words, signs, e-mail, painting or drawing) and the receiver ability understand the message (feedback received from the receiver), decoding (interpreting symbols), and encoding (making thoughts into expression). Secondly, the sender must present the information or message to the receiver in way that the receiver will understand it. If the receiver does not understand the message the communication will be inconclusive. And

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