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Communication Patterns

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Submitted By apratim86
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The very basic difference between face to face communication and computer-mediated communication would be that the former is a very direct form of communication and helps build a relationship and this sort of communication is very important when the premise of the communication is equally important and requires a personal touch. Computer-mediated communication on the other hand is more suited to any premise where a personal touch or intimacy is probably not as much needed.
Personally whenever I talk to friends or family whom I spend most of my time with, I prefer face to face communication as it is an essential and healthy means of communication. Face to face communication in such cases helps me keep it real, as it is spontaneous; it is dynamic where I can express my feelings through my facial expressions or my hand motions. I use computer-mediated communication with friends and family only when they are not accessible personally either due to distances or time constraints.
Computer-mediated communication is the preferred choice though in a work environment. For my part time job I generally use email or instant messengers to communicate with managers and peers. In a workplace this is warranted in order to keep track of day to day work on an electronic trail and also facilitates communication in a group where normally the manager has to convey something to the rest of us. Here face to face communication could be used but only if it is for a short query on how to resolve something or to talk something personal such as to request a day off from work. Also in case of a crisis scenario at work I would prefer to talk it out personally based on the importance of the matter rather than email it.
Work brings me to discuss about the interview that got me the job. Now prior to the interview there were email communications regarding the same and about the details and the process. Once everything was finalized I had to sit face to face with the hiring manager for an interview. So in this scenario both forms of communication were important. The earlier communication via email was only appropriate as it discussed location, timing and other details which did not require a face to face communication, but only an acknowledgement. Later, for the interview it was easier for me to able to express my answers and not just answer them. Face to face communication enabled me to turn it into a comfortable conversation which might not have been possible if the interview was say via “Skype” which is a computer-mediated communication mode.
Another example that comes to my mind is that I always prefer computer-mediated communication such as instant messengers or SMS over face to face communication when I need time to process my thoughts or when the conversation is more detached i.e. I am multi tasking and would like to communicate in short intervals rather than continuously.
In conclusion, face to face communication is always more suited to a conversation which requires a personal touch, where feelings and emotions play a role. Computer-mediated communication is a part of our everyday lives and has both casual and official undertones depending on the technology being used. Computer-mediated communication has already taken over most forms of communication in our lives but a personal touch that comes with face to face communication will always retain its importance.

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