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Communication Theory (Hcs320)

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Submitted By yoli12
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Communication Theory Paper
Phoenix University

Introduction
Communication theory is the study by which information passes from one medium to another (Griffin). Communication theory is important for all businesses to understand, because without communication in the organization, business plans and strategies will be unsuccessful. Communication between workers is important so that the organizations goals are reached in order to be successful. Communication theory aim is to focus on ways that communication can travel from one person to another. Communication includes direct communication, mail, phone, and computer.
Team Communication
Communication is an activity that can be in a form of speaking, reading, writing, listening, and gestures. The reason behind communication is to gain a response from a person or persons to where a thought is delivered. Communication is the most important part of having a successful organization. Team communication is the key in my organization being that they deal with clients and patients that are receiving benefits through workers compensation. The way the organization works is different group’s works with certain clients being hospitals or transit. Being that the organization has several clients that are through local hospitals each group works together to gather information from the clients on a particular claim. The form of communication used most is email and telephone.
In order for the business to be successful in determining whether or not a claimant is eligible for workers’ compensation the employees needs to communicate with them to find out the cause of the accident that occurred. The use of communicating through the telephone is mandatory in my organization. The team communicates through emails to update everyone on the changes or status of information received. In using email communication this allows

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