...Effective Communication Paper Name HCS/325 Date Instructor Effective Communication Paper Communication is very important in every health organization to ensure the best possible care for the patients because ensures that patients receive the proper care and helps to keep costly mishaps from happening. Effective communication starts within the organization and works outward to other functions and is fundamentally based on shared knowledge. Knowledge is an extraordinary blend of judgment, insight, intuition, and inspiration created through on-going learning and reflection on practice (De Cagna, 2001). To understand how an organization shares knowledge, this paper will review what techniques are the most effective and ineffective, how these techniques are applied in a healthcare work environment, and how this process is impacted by technology. Most Effective Techniques for Sharing Knowledge Communication is one of the most important aspects in a healthcare organization and learning the most effective techniques for sharing knowledge will help ensure the success of the organization. One effective technique for sharing information and knowledge is for the healthcare organization to have an organization structure. The organization structure is the system of tasks, workflow, reporting relationships, and communication channels that link the diverse parts of an organization (Lombardi & Schermerhorn, 2007). An organization structure is important because it allows groups to...
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...excellent communicator, the other quite ineffective. Write a highly specific description of each; then write a comparison of the two in which you contrast and evaluate their communication styles. On the basis of this analysis, set yourself three specific objectives for improving your own communication behaviors Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both sender and receiver. It is a process that allows organisms to exchange information by several methods Communication is effective if everything in the communication process goes as planned: the receiver understands the message in the way you intended. Professionally, this allows proper procedures to be executed correctly and on time, increasing productivity and saving money. Personally, it prevents misunderstandings and can enrich relationships. Understanding strategies for effective communication such as listening, focusing on the others in the process, and asking questions for clarification all improve your chances for effective communication. You can also make your message effective by; * * Provide practical information * Give facts rather than vague impression * Present information in a concise, efficient manner * Clarify expectations and responsibilities * Offer Compelling, persuasive arguments and recommendation While ineffective Communication can disruption or failure in the...
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...Effective Communication Monsunmola Adeyemi HCS/325 Rona F. Payne May 7, 2012 Effective Communication Communication is the process of sharing information, thoughts, and feelings between people through speaking, writing, or body language (livestrong.com). Communication becomes effective when that transmitted information is understood by the person receiving it. The goals of effective communication include creating a common perception, changing behaviors and acquiring information (livestrong.com). In healthcare organizations where it is always busy, effective communication is essential to the success of the organization. Communication promotes knowledge in healthcare organizations and it is necessary for the organization to thrive in this fast paced environment. On a daily basis there is communication with doctors, nurses, medical staff, co-workers, patients, and customers. In this paper I will discuss ways which organizations can share knowledge and involve its employees in formulating solutions to the problems. I will also discuss effective/ineffective techniques for sharing information and ideas, how might these techniques be applied or modified in a healthcare work environment, and how technology can impact this process. Ways Organizations Can Share Knowledge One way health care organizations can share knowledge and/or information is through teams. The intention of a team-based approach is to break down functional chimneys, increase information sharing, and...
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...Demonstrative Communication Shatari Wilburn BCOM/275 November 20, 2011 Joel Maier Demonstrative Communication According to Joey Papa, eHow Contributor, Communication is the essence of life. Communication is a transfer of information from one person to another. Communication can be verbal or nonverbal, written or visual. Verbal communication consists of oral and written information that is transferred into communication. Nonverbal communication consists of facial expressions, body language, eye contact, or gestures. Demonstrative Communication according to N. Nayab (2010, July 26) entails sending and receiving wordless messages. In many known factors, demonstrative communication reinforces verbal communication. There are many elements of demonstrative communication such as, facial expressions, body language, eye contact, or gestures. The elements listed are provided to help not only the sender, but the receiver understand the information that is being provided. There are different types of communication, but demonstrative communication is known to work in face to face conversations with another person, someone who is passing by, or having an intimate moment with your spouse. Facial Expressions Facial expressions are known as nonverbal communication elements to convey communication to the next person. Facial expression communications could be a simple smile, a frown, a raised eyebrow, a yawn, or a sneer. Facial expressions change based on feelings, emotions, or senses. Facial...
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...Mandy Contreras BCOM/275 October 6, 2014 Randall Savely Demonstrative communications is an vital part of effective business communication. Verbal and nonverbal forms of communication are overlooked everyday in business communication. The facial expression one may use when he or she responds to someone can give that person an impression without the other person having to say a word. A smile would be interpreted as a positive facial expression, while a frown would be interpreted as a negative facial expression, but grins can also be either positive or negative. Someone's voice and expressions are a very powerful tool for communicating when used properly and a friendly tone of voice can make them seem more approachable and kind. All these things can have a huge impact on the message you are sending to the other person. Depending on the way a person comes across to the recipient, the recipient could react positive or negative. An imbalance in any of these could result in ineffectiveness of demonstrative communication. That is why it is very important that everyone pays attention to their demonstrative communication by listening and responding to the feedback that they receive from the intended recipient. Demonstrative communications can be both effective and ineffective. If a person makes sure that he or she pays attention to the facial expression that they give, the body language they use, and the tone they use when talking...
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...Demonstrative Communication Too many, communication is very important. The importance of communication is the way it is conveyed from one person to the next. We need communication in our everyday lives for love, work, and liberation. Everyone has a different way of communicating, which in turn can be helpful and not so helpful. What is demonstrative communication? Demonstrative communication is nonverbal and unwritten communication. Nonverbal and unwritten communication is considered wordless communication. This form of communication can be conveyed through facial expressions, tone of voice, and body language. For the sender and receiver, there are ways where communication can be effective and ineffective, positive and negative. It involves listening and responding as well as gestures and eye contact. Facial Expressions Facial expression is considered a way of communicating and providing feedback to someone you are communicating with. Facial expressions can be a primary form of communicating since we as people tend to wear our feelings on our sleeves. When communicating, we look for facial expressions to determine which way a conversation will go and end. We can determine if what we are saying is effective, ineffective, positive, or negative. For someone who is relaying the message, a facial expression such as an eyebrow raised from the receiver can mean that they are surprised. Frowning or smiling lets the sender know that they are engaged in the conversation and agreeing...
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...Effective Communication Techniques HCS/325 Health Care Management January 16, 2012 Effective Communication Techniques Effective Communication is the tool that should be used within a health care facility and is an important tool that can determine the success of any health care facility. Effective communication is important to the staff and to the patients as well. Patients depend on the look to staff to help them understand or answer their questions regarding their medical care. If there is no communication or if there is ineffective communication the facility will fail to meet the needs of the patient. This paper will review the techniques of effective and ineffective communication and the impact these techniques will present to any health care facility. There are many forms of communication in a health care organization that have been most effective for sharing information and ideas among employees. The first form of communication that is an effective is to have a daily meeting at the end of each workday. The meeting should be no shorter than five minutes and no longer than an hour. The purpose of the meeting is to let each employee talk and express his or her feelings or any problems that may have risen throughout the work day. Another form of communication that is an excellent technique to use is just a simple dry erase board that hangs in an office. The employees can use the board by writing down problems that they may encounter throughout their...
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...Demonstrative Communication John Fisher BCOM/275 September 25, 2011 Dorothy Chavez Demonstrative Communication Demonstrative communication is a nonverbal communication skill set and if executed properly is a two-way process between sender and receiver. The sender through nonverbal communication must send the correct message, and the listener must receive and interpret the message correctly. Several types of demonstrative communication are facial expressions, gestures, and voice tonal delivery. Demonstrative communication, as with any form of communication can be positive, negative, effective, and ineffective for both the sender and receiver. Key to this process is the audience listening and responding appropriately to ensure the messenger receives valuable feedback. Communicating is vital to daily life and practicing effective communication will ensure the proper message is sent and received. Facial expressions are the most common form of demonstrative communication. Nayad 2011, “Research estimates that body language, including facial expressions, account for 55 percent of all communication” (Physical Nonverbal Communication, p. 1). A positive facial expression example is as simple genuine smile of happiness. Of course interpreting variances of the smile can be positive and even negative dependent upon interpretation. For example, the interpretation of a grin can be seen as a sign of arrogance dependent on the connotation and is an example of a negative facial...
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...Demonstrative Communication Demonstrative communication is a type of communication that observes nonverbal cues. Demonstrative communication is based on positive/negative or effective/ineffective for the sender or receiver. Examples of nonverbal cues include tone of voice, facial expressions, and body language. Nonverbal communication is usually understood as the process of communication through sending and receiving wordless cues between people. Messages can be communicated through gestures and touch, by body language or posture, by facial expressions and eye contact, which are all considered types of nonverbal communication. Any type of relationship can be positive or negative because it is based on communication process whether it will be personal or professional life. Effective/Ineffective Communication Demonstrative communication can be effective or ineffective. Demonstrative communication is an organized way of expressing feelings or convey message to others. To have an effective communication we need to convey each other message effectively and deliver clear message to your sender. In order to have an effective communication with your family and friends, we must see how the message or communication to others is send. Your message must be precise and accurate that the receiver understands the message efficiently. Negative/Positive ...
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...……………………………………………………………….…… 3 Ineffective Communication Ineffective Listening Abilities Ineffective Development of project team Situation Analysis …………………………………………………………………….…… 4 Ineffective Communication Ineffective Listening Abilities Ineffective Development of project team Recommendations ………………………………………………………………………..... 6 Ineffective Communication Ineffective Listening Abilities Ineffective Development of project team References ……………………………………………………………………………..…... 8 Problem Identification In the Harvard Business Review Case Study, “Why Didn’t We Know?” Ralph Hasson describes circumstances where communication, listening, and the development of a sales team could have greatly circumvented a lawsuit against the Galvatrens Company. Three of the problem areas that affect this case are, ineffective communication skills, ineffective listening abilities, and the ineffective development of the sales team. Ineffective Communication Engleberg & Wynn identifies communication as an instrument used by members of a group to share information and opinions, make decisions, solve problems, and develop interpersonal relationships. (Engleberg & Wynn, 2013, p. 5). The managers and employees of Galvatrens lack these communication skills and have caused major issues throughout the organization. In this article, it shows Galvatrens lacking in effective communication between departments, employees and managers to be a major issue. Ineffective Listening Abilities ...
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...Effective Communication LeTasia Robinson HCS/325 3/28/11 Darica Flood Communication is simply the sharing of ideas or feelings with others. It takes place when someone sends information and understanding to someone else. Communication occurs whenever you speak or even listen or hear what someone has said. There are several parts to communication. There needs to be a communicator to send the message, a communicatee to receive the message, a message being sent, a channel in which the message is sent through, and feedback on the message that was sent. All of these are components in which will make communication effective or ineffective. There are many ways that communication can be both effective and ineffective in an organization. One of the best and effective ways to communicate within an organization is by using informal communication. Informal communication is communication that is usually oral but can also be expressed through facial expressions, a glance, or even a gesture. Unlike formal communication, informal communication does not flow through authority lines. This form of communication is beneficial because it allows people to identify what is going on within an organization and it also allows employees an opportunity to express any worries, complaints, or even satisfaction within a company. Another reason informal communication is so effective is because it allows for more people to get involved in the decision making process of an organization...
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...Effective Communication This paper will provide a brief introduction to effective and ineffective ways for sharing information and ideas among other individuals. It can explain how techniques can be applied or modified within the health care work environment and what can be the impact of technology. Communication properly is a way to help individuals build trust and respect with each other. However, communication is important in learning and accomplishing goals, even if a person would to use body language is a way of sharing ideas feelings and how committed a person is. Communication is one of the effective ways for a group to share ideas; however, communication can be ineffective with e-mails, texting, writing, and one of the biggest impacts is technology. Technology is a great deal but can impact how communication is presented. Effective communication and sharing ideas with individuals comes in many ways. However, is known an effective leader are people who should be dynamic, intelligent, who most often dependable, a person who can achieve task in a timely matter with his or her employees. Effective communication is a way to approach another person to provide a strong direction and know how to support his or her subordinates. Effective communication helps in making important decisions with the company, and employees. When using effective communication it can help identify behaviors in a situation and know how to be flexible and open minded to exhibit this type of behavior...
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...Effective Communication Paper HCS/325 December 12, 2011 Effective Communication Paper What is effective communication? Effective communication is a process of transferring information to an individual or group of individuals by means of verbal and non-verbal communication and listening skills. Communication is important because it allows information to be transferred from one person to another by his or her thoughts and opinions. The individual on the receiving end of the communication process must be able to grasp the information clearly from the sender. The reader will be informed of the most effective and ineffective ways for sharing information and ideas; techniques that can be applied or modified in a healthcare work environment; and ways in which technology impacts process as well. Coworkers can communicate effectively by sharing formulated thoughts or opinions; in addition, by sharing each other thoughts it can enhance motivation. Coworkers will be effective by communicating in a respectful and supportive manner when working as a team. A team can cause communication to become effective and ineffective due to the different cultural dissimilarities and the degree in which a person has a different thought process. “A team is a small group of people with complementary skills, who work together to achieve a shared purpose and hold themselves mutually accountable for its accomplishments” (Lombardi, Schermerhorn, & Kramer, 2007, p. 91). Team members initiate...
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...Demonstrative Communication Paper Humans are the only species that has been given the gift of verbal communication. With this gift, communication has been expanded in different languages throughout the centuries. Communication is described in various ways such as demonstrative communication, metacommunication, oculesics, kinesics, etc. Demonstrative communication is one of the largest forms of communication. It can be either ineffective or effective. It also can be either positive or negative. Demonstrative communication involves listening and responding which can solve a problem or make the problem worse. Demonstrative communication is a part of communication that cannot be eliminated because it comes natural. If done productively and correctly many disputes can be reduced. Demonstrative communication is one of the largest forms of communication. It is described as non-verbal or unwritten communication. It is used to reinforce what a person says through verbal communication. It also has different forms such as facial expressions. “Nonverbal behavior is any of a wide variety of human behaviors that also has the potential for forming communicative messages” (Dessler, 1995.) Facial expressions can offer some of the most information through non-verbal communication. Strong expressions can send a receiver various interpretations. A smile can conclude that a person is very happy. A soft frown can conclude that a person is sad. Body language also a form of demonstrative communication like...
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...Effective Communication Introduction Ineffective communication is reported as a substantial contributing factor in medical errors and unintended patient harm. In addition to causing physical and emotional harm to patients and their families, adverse events are also financially costly. This report is to encourage discussion and action around what can be done to improve communication and teamwork (“Promoting effective communication among healthcare professionals to improve patient safety and quality of care,” 2010). It is so important for effective communication in all healthcare settings. Effective communication has the power to shape and change culture, society, and lives of individuals. Communication is simply passing on information to another person in a way they fully understand. On the opposite hand ineffective communication can lead to confusion, frustration and low morale (Papa, 2011). The purpose of effective communication is to correctly relay a message in a way that the listener understands. Communication is used to inform, correct, and share emotions, also to educate. Effective communication provides people with information they need to become educated and enlightened. When people feel as if they are in the know...
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