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Competing with Operations

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Submitted By rustycolin
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Chapter 1

Competing with Operations
1Copyright ©2010 Pearson Education, Inc. Publishing as Prentice Hall
Chapter
1 Competing with Operations
TRUE/FALSE
1. Operations management refers to the direction and control of inputs that transform processesinto products and services.
Answer:
True Reference:
Operations Management Across the Organization Difficulty:
Easy
Keywords: operations management, inputs, process, transformation2. As a functional area of a business, Operations translates materials and services into outputs.
Answer:
True Reference:
Operations Management Across the Organization Difficulty:
Easy
Keywords: operations management, inputs, process, transformation3. The three main line functions of any business include Operations, Finance and Marketing.
Answer:
True Reference:
Operations Management Across the Organization Difficulty:
Easy
Keywords: operations management, inputs, process, transformation4. Support functions in an organization include Operations, Finance and Marketing.
Answer:
False Reference:
Operations Management Across the Organization Difficulty:
Easy
Keywords: operations management, inputs, process, transformation5. Support functions in an organization include Accounting, Human Resources and Engineering.
Answer:
True Reference:
Operations Management Across the Organization Difficulty:
Easy
Keywords: operations management, inputs, process, transformation6. A process involves transforming inputs into outputs.
Answer:
True Reference:
A Process View Difficulty:
Easy
Keywords: process, inputs, outputs

Chapter 1

Competing with Operations
2Copyright ©2010 Pearson Education, Inc. Publishing as Prentice Hall
7.

Inputs to a process can include human resources.
Answer:
True
Reference:
A Process View Difficulty:
Easy
Keywords:

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