Chapter 4
1. Look over the scope statement (PE Figure 4-1). If you were an employee at Petrie’s Electronics, would you want to work on this project? Why or why not?
I would, it seems to be a fairly straight forward project with nothing groundbreaking or too advanced for even a beginner and the concept of the rewards program is something most people are familiar with.

2. If you were part of the management team at Petrie’s Electronics, would you approve the project outlined in the scope statement in PE Figure 4-1? What changes, if any, need to be made to the document?

I would approve although the statement isn’t perfect, it includes the most important basic info needed but I would also include information about deliverables.

3. Identify a preliminary set of tangible and intangible costs you think would occur for this project and the system it describes. What intangible benefits do you anticipate for the system?

Tangible costs include things like outsourcing fees, hardware costs and training fees. The only intangible costs I can imagine would be the potentially less efficient employees because they will have a steeper learning curve with an outsourced system. Intangible benefits from the system will be increased customer loyalty/spending and increased competition in the market.

4. What do you consider to be the risks of the project as you currently understand it? Is this a low-, medium-, or high-risk project? Justify your answer. Assuming you were part of Jim’s team, would you have any particular risks?

It appears to be a low-risk project to me. There are so many examples in the industry to follow and the team will have no problem drawing up a blueprint or implementing it. The only risk I would have would be the uncertainty involved in the outsourcing.

Chapter 3
What qualities might Jim possess that would make him a successfulproject manager?