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Conflict: Workplace Tension

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Conflict: Workplace Tension
Theresa Offutt
Indiana Wesleyan University
Stephanie Oden; MBA, CCMC
MGT 205 – Professional Communication
November 12, 2012

Author Note
I have read and understand the plagiarism policy as outlined in the syllabus and the sections in the Student Bulletin relating to the IWU Honesty/Cheating Policy. By affixing this statement to the title page of my paper, I certify that I have not cheated or plagiarized in the process of completing this assignment. If it is found that cheating and/or plagiarism did take place in the writing of this paper, I understand the possible consequences of the act/s, which could include expulsion from Indiana Wesleyan University. Conflict: Workplace Tension I had just arrived at my office, which I shared with a colleague, and it looked as if it was going to be another frustrating day. My side of the office was always neat as a pin and incredibly well organized. I always arrived to work on time and I made sure not to talk loudly when I was on the phone, so I would not disturb my colleagues. My colleague, however, was the exact opposite. Empty cups and stacks of dusty files littered his side of the office. He often rushed into the office late, and he sometimes put the radio on while he was working, which broke my concentration. I loved my work, but dreaded coming into the office every day, simply because I did not like sharing my space with my colleague. He drove me crazy, and we often argued. Now that I have thought about it, I recognize that the conflict between my colleague and me was a relational issue because the two of us had completely different working styles. Once we realized this, we had a starting point for thinking about how we could work together more effectively. We needed to understand that everyone works differently, according to his or her individual needs and personality. For instance, some people love the thrill of getting things done at the last minute, while others need the structure of strict deadlines to perform. However, when working styles clash, conflict can often occur. All of us experience conflict like this at work. Conflict can be useful, since it can push conflicting parties to grow and communicate, and it can improve conflicting ideas. However, this can only happen if we understand why the conflict is there in the first place. Once we have identified the root of the problem, we can take the right steps to resolve it.

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