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Consumer Behavior Outline

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Submitted By slrogers9765
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Exotic Smokes Consumer Behavior
University of Phoenix
Consumer Behavior
MKT/554

Exotic Smokes Consumer Behavior

1. Introduction A. Target demographics/ Target markets I. Attract customers 18 – 25 year olds B. Market analysis I. Competitors, in-depth consumer behavior study 2. SWOT analysis – Strengths, Weaknesses, Opportunities, and Threats A. Environmental scan B. Internal analysis I. Strengths II. Weaknesses C. External analysis I. Opportunities II. Threats D. SWOT matrix 3. Research on flavor cigarettes products A. Current products in market B. Current competition C. Current locations flavored cigarettes are sold D. Volume of sales of flavored cigarettes by location E. Consumer perception on flavored cigarettes I. Likes / Dislikes II. Within demographics/ market segment F. Current top selling flavors G. Consumer affect/ cognition H. Consumer behavior I. Consumer environments 4. Project definition – marketing strategies A. Stimuli I. Products II. Brands III. Packaging IV. Advertising V. Coupons VI. Smells of product VII. Health concerns – electronic cigarettes/ e-cigarettes 5. Marketing Objectives A. Market share

I. Total

II. By segments

III. By channel

B. Customers

I. Total

II. Number/percentage new

III. Number/percentage retained

C. Purchases

I. Rate of purchases

II. Size/volume of purchases

D. Promotional

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