...the tourism industry: The case of travel agencies. Faculty of Tourism and Hospitality Management in Opatija.Biennial International Congress.Tourism & Hospitality Industry, , 587-598. Retrieved from http://search.proquest.com/docview/763422092?accountid=35812 2. Marin-Pantelescu, A., & Tigu, G. (2010). Features of the travel and tourism industry which may affect pricing. Journal of Environmental Management & Tourism, 1(1), 8-11. Retrieved from http://search.proquest.com/docview/862377843?accountid=35812 3. Andreea Marin-Pantelescu, & Tigu, G. (2010). Features of the travel and tourism industry which may affect pricing. Journal of Environmental Management & Tourism, 1(1), 8-11. Retrieved from http://search.proquest.com/docview/862377843?accountid=35812 4. Uzama, A. (2009). Marketing japan's travel and tourism industry to international tourists. International Journal of Contemporary Hospitality Management, 21(3), 356-365. doi: http://dx.doi.org/10.1108/09596110910948341 5. Uzama, A. (2009). Marketing japan's travel and tourism industry to international tourists. International Journal of Contemporary Hospitality Management, 21(3), 356-365. doi: http://dx.doi.org/10.1108/09596110910948341 6. Yahya, F. (2003). Tourism flows between india and singapore. The International Journal of Tourism Research, 5(5), 347-367. Retrieved from http://search.proquest.com/docview/214526322?accountid=35812 7. Uppal, P. (2000, Jun 09). Industry Spotlight/Travel and tourism:...
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...findings by relating your arguments to the relevant case studies as specified towards each task. L1 Understand current issues in the travel and tourism sector TASK 1 You need to choose a destination which is familiar to you and analyse the level of tourism development. Your report should include latest available statistics regarding the number of tourists and main tourism markets and how tourism affects local economy, social life and environment. You can use statistical information from government pages, newspapers and journals. Present your project with a written report (approximately 1,000 words). Address 1.1 and 1.2. P1.1 Analyse issues currently driving change in the travel and tourism sector P1.2 Analyse different current issues using appropriate methods and resources L2 Understand current trends in the travel and tourism sector TASK 2 For this task, you will need to work as a part of a team (no more than six persons) and create one MS PowerPoint presentation. Your team should choose one alternative form of tourism and provide a comprehensive description about it, including definition, popular destinations, statistics and overview. You must include at least one case study which should be relevant and supported with up-to date information. Useful topic examples: Heritage Tourism in Romania, Eco Tourism in Costa Rica, Community-based tourism in Kenya, etc. Your presentation will be no more than 10 minutes with 5 minutes for questions. Each member of your...
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...Consuming Dark Tourism: a call for research Contact Author Start Your Own SelectedWorks Available at: http://works.bepress.com/philip_stone/5 Notify Me of New Work e-Review of Tourism Research (eRTR), Vol. 3, No. 5, 2005 http://ertr.tamu.edu ______________________________________________________________________________ Philip R. Stone Department of Tourism and Leisure Management University of Central Lancashire Dark Tourism Consumption – A call for research There is an increasing plethora of sites associated with death, tragedy or the macabre that have become significant tourist ‘attractions’. As a result, the term ‘dark tourism’ has entered academic discourse. However, dark tourism literature is both eclectic and theoretically fragile. This is especially the case with regards to consumption and its implications for understanding the ‘dark tourist’. Thus it is suggested that the dimensions of dark tourism consumption have not been extracted or interrogated – only assumed. Consequently, with death and the nature of dying at the crux of the dark tourism concept, this article calls for the development of consumer behaviour models, which incorporate contemporary socio-cultural aspects of death and dying. It is suggested that this in turn will lead to a better understanding of consumer motives within the dark tourism domain. Keywords: dark tourism, death, contemporary society, consumption By Philip R.Stone Lancashire Business School Department of Tourism and Leisure...
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...UNIT 1: THE CONTEMPORARY HOSPITALITY INDUSTRY Introduction Travel and tourism industry is growing at a rapid phase and contributing a significant part of the GDP for several developed as well as developing countries. Trends in travel and tourism industry are changing at a fast pace due to which industry players involved in travel & tourism industry are tracking these changes so as to remain in the business. There are several issues faced in the travel and tourism industry from time to time and these issues need considerable attention from the host country government as well as industry players. These issues are currently driving the entire travel & tourism segment. Further there are changes happening in the external environment and travel & tourism segment need to respond to these changes in order to remain in line with the changing trends in the external market. The present paper would analyze the issues faced in the travel and tourism sector in South Africa and there would be three learning objectives which would be accomplished through present paper and can be given as under: LO1 Understand current issues in travel and tourism sector LO3 Understand how the travel and tourism sector respond to change LO4 Understand the impacts of change on travel and tourism sector These three learning objectives would be attained through present paper for discussion of the contemporary issues in travel and tourism industry with specific reference to South Africa. LO1 Understand current...
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...Tourism Geography Tourism Geography is the study of travel and tourism, as an industry and as a social and cultural activity. Tourism geography covers a wide range of interests including the environmental impact of tourism, the geographies of tourism and leisure economies, answering tourism industry and management concerns and the sociology of tourism and locations of tourism. Tourism geography is that branch of science which deals with the study of travel and its impact on places. Geography is fundamental to the study of tourism, because tourism is geographical in nature. Tourism occurs in places, it involves movement and activities between places and it is an activity in which both place characteristics and personal self-identities are formed, through the relationships that are created among places, landscapes and people. Physical geography provides the essential background, against which tourism places are created and environmental impacts and concerns are major issues, that must be considered in managing the development of tourism places. The approaches to study will differ according to the varying concerns. Much tourism management literature remains quantitative in methodology and considers tourism as consisting of the places of tourist origin (or tourist generating areas), tourist destinations (or places of tourism supply) and the relationship (connections) between origin and destination places, which includes transportation routes, business...
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...investigation of tourists' destination loyalty and preferences Joseph S. Chen Assistant Professor, Department of Hospitality and Tourism Management, Virginia Polytechnic Institute and State University, Blacksburg, Virginia, USA Dogan Gursoy PhD Candidate, Department of Hospitality and Tourism Management, Virginia Polytechnic Institute and State University, Blacksburg, Virginia, USA Keywords Tourism, Holidays, Korea Abstract Investigates the relationship between tourists' destination loyalty and their preferences as to destination. Destination loyalty is operationally defined as the level of tourists' perceptions of a destination as a recommendable place. On-site surveys of Korean outbound travellers were conducted at the Seoul International Airport, South Korea, in March 1997. Of 285 questionnaires collected from Korean outbound travellers, 265 useful questionnaires are analyzed. Multiple regression analysis reveals that three destination preferences, including different culture experiences, safety, and convenient transportation, have a positive relationship with tourist's loyalty to the destination. Results from a path analysis show that past trip experience affects tourists' destination preference. The implications and limitations of the study are discussed in the conclusion. International Journal of Contemporary Hospitality Management 13/2 [2001] 79±85 # MCB University Press [ISSN 0959-6119] Introduction Tourist choice behavior...
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...Introduction Heritage Tourism Heritage tourism is define as the activities and services which provide international and domestic visitors with the opportunity to experience, understand and enjoy the special values of a region’s heritage, are sometimes referred to as heritage tourism (Lorton, 2013). According to Leigh Burns “heritage tourism is a personal encounter with traditions, history and culture. Heritage tourism is based upon the concept that each community has a story to tell. This is a rapidly growing niche market that is directed towards experiencing the local customs, traditions, arts, history, sites, and culture that authentically represent a particular place (Burns, 2010) Objective of the study The study includes the following objectives: * To identify the heritage destination and the overall satisfaction of tourists who visit heritage destinations. * To observe and understand the trend of heritage tourism in Nepal. * To analyze heritage destination and tourist’s overall satisfaction, and travel behavior characteristics. * To understand the impact of heritage tourism in Nepal. Hypotheses of the Study The study includes the followings hypotheses in order to analyze the relationship between heritage destination attributes and tourists’ satisfaction and their behavior characteristics, to understand the difference in derived factors in relation to their demographic and to identify the differences in the overall satisfaction of tourists’ in terms...
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...of Indian Tourism Industry Anurag Dugar* Competitiveness is a comparative concept, primarily applicable at the company or firm level (McFetridge, 1995) and indicates towards its willingness and ability to compete in a given market, but the contemporary usage of this term has extended its traditional meaning to new dimensions. However, for one school of thought, competitiveness is equally applicable to all business enterprises, levels of government and nonprofit agencies and workers of the postmodern nation state. (Hillman C. H. 1992), but for another the underlying premise for competitiveness is - ‘firms compete, and not nations’, for example, according to Krugman - "The world's leading nations are not, to any important degree, in economic competition with each other" (Wikipedia). Similarly, Porter holds that - diversified corporate do not compete; only their business units do. Thus, according to the second school of thought competition occurs at the business unit level and hence the ‘corporate strategy’ must reinforce and focus on nurturing the competitiveness of each (business) unit. From this perspective, Nations can be visualized as diversified conglomerates and its sectors, industries and firms as its diverse business units, and then the role, relevance, importance and impact of “Government Policies” (Corporate Strategy), on the competitiveness of its sectors, industries and firms (business units) is clearly elaborated and India (as a conglomerate) and its Tourism Industry...
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...industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as:· The history and image of cruising· How to design a cruise and itinerary planning· Roles and responsibilities on a cruise ship· Customer service systems and passenger profiles· Managing food and drink operations onboard· Health, safety and security Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in' and make use of specific material and case studies for use within a more generic hospitality or tourism learning context. * Comprehensive overview of hospitality services and operations written specifically for the cruise industry* Uses contemporary examples to...
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...1. IT and Internet’s Impact on Tourism and Hospitality Industry: Implementations of technologies for Hilton Hotels Group. Demonstrate critical and evaluative interpretation and application of theoretical IT/ e-business concepts to a current tourism and hospitality market situation in order to build sustainable competitive advantage. I Introduction Accompanying the technological revolution of the 1990s there are many new opportunities and challenges for the tourism and hospitality industries. Since tourism, global industry information is its life-blood and technology has become fundamental to the ability of the industry to operate effectively and competitively. Poon (1993) suggests that the whole system of information technologies is being rapidly diffused throughout the tourism industry and no player will escape information technologies impacts. The report below gives an insight into the importance of application of information technologies and the use of Internet in tourism and hospitality industries. Two given strategic frameworks provide the analysis of the Internet and its impact on these sectors. This paper also aims to show how technological innovations and information systems can be beneficial for the hotel companies, by using the example of Hilton Hotels Group. II IMPORTANCE OF TECHNOLOGY IN TOURISM AND HOSPITALITY SECTORS Market wisdom today suggests that hospitality companies must embrace technology to compete against traditional competitors, as well as...
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...New-fangled league: Cruise, Medical, Film, Wedding and Spiritual tourism Shivgit Dhaliwal 1.Abstract Tourism is an age old activity associated with civilized nations. Thus, tourism literature too has a long history. This paper critically exam the positioning of a New-fangled league of tourism products in India. The creation of New- fangled tourism products like medical tourism, spiritual tourism, religious circuits, wedding tourism, cruise tourism, caravan tourism and film tourism has served to widen the net of this sector. Inbound tourism is booming and the country is going all out to lure more travelers from around the world. Contrary to perceptions across the world that tourism in India is still limited to traditions, the country is opening up with trendy tour packages and reasonable air travel deals to woo inbound visitors from every segment. The paper will explore the different innovative ideas for improving tourism product which have added a new dimension to the tourism industry. Thus, it’s going to focus on different forms and positioning of tourism products in India. The benefits of this work would be presenting insights into a new-fangled tourism products and consumers of such, and an understanding of the challenges destinations face along the New- fangled league tourism life cycle. Finally, the practical benefits of this work to industry include a greater understanding of positioning and targeting their products. To illustrate...
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...archaeological sites such as the temples of Angkor have contributed to the rise in mass tourism currently present in many south East Asian countries today. In recent years Cambodia has showcased itself to be a country that is highly rich in culture due to its people, its history and most importantly, its treasured archaeological monuments and sites, such as the Angkor Wat, a cultural site linked to the civil war of Khmer Rouge in the 1970’s. Sites like the Angkor Wat have increasingly become popular and well promoted tourist destinations for both domestic and international tourists in Cambodia. Visiting tourism sites associated with war and death has become an increasing phenomenon within the tourism world. Many debates in tourism research and literature have resulted. New literature seems to debate various touristic themes associated with sites like than Angkor Wat. This essay will draw on three of the major themes that have caused been presented within this tourism literature. Firstly, this essay will aim to analyse the Khmer Rouge’s civil war on tourism to Cambodia, and the views and perceptions of visiting sites associated with the regime. Secondly, this essay will introduce the topic of ‘dark tourism sites’, a tourism phenomenon which can be exampled with the Angkor Wat sites. Lastly, this essay will analyse two paradoxical, intertwining issues of heritage site conservation, and tourism development and promotion, and what literature views as being more important. The Cambodian...
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...National tourism organization India Table of contents 1. Introduction 3 2. Vision 3 3. Mission 3 4. Discussion 3 4.1. External factors affecting Indian Tourism industry 3 4.2. Students and teachers of hospitality and tourism institutes 4 4.3. Other Central Ministries/ Departments 5 5. Control, interdependence and inseparability 5 6. Challenges 6 7. Implementation Plan 9 8. Potential strategies 9 9. Recommendation 9 References 11 1. Introduction The NTO (national tourist organization) is the body mainly in charge to form and implement the national tourist policy in India. It is also in charge for controlling, directing and promoting the tourism industry. Every country which is engaged indirectly in tourism possesses a program. The NTO might be a full-fledged ministry or a directorate general etc. (Ray, 2008). 2. Vision For achieving a higher quality of life for Indian People through tourism’s promotion and development, which might offer a unique possibility for cultural enrichment, mental rejuvenation, physical invigoration etc. (Khare, 2010). 3. Mission To build India as one of the most preferred destinations of the tourist as well as to enhance Foreign Tourist Arrivals’ number to 8 million. To encourage more energetically country’s domestic tourism along with increasing Domestic Tourist Visits’ number to 800 million by the year 2015 To decrease considerably the space in skilled manpower’s availability in the hospitality...
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...Initial tourism experiences can be very low key in their impacts but sometimes grow to mass tourism. Discuss this change and outline the direction being taken by the tourism industry to manage this growth as Sustainable Tourism. Use current examples, with reference article, to develop and support your argument. Introduction Travelling is the leading leisure activity choice among other activities in today world. Tourism have changed and evolved over time. According to Jafari’s advocacy platform, during the post war years of 1950s to 1960s, tourism started to bloom due to emergence of strong middle class and hence increasing the wealth and interest and outgoing attitudes of individuals. The improvements of technology in transportation allowed people to travel in masses, resulting in mass production and mass consumption in that period, simply put, the movement caused the birth of mass tourism. Overtime the impacts of mass tourism, both positive and negative, to the destination start to surface; sustainable tourism is introduced to manage the impacts of mass tourism. Development of Mass Tourism Mass tourism is said to consist of various elements but the principle lies with the participation of large numbers of people (Fink, 1970). It is a distinct form of tourism that can be separated from the others base on it linkage to mass production, mass consumption and mass tourist destination (Vainikka, 2013) and these mass consumption took place with the lack of consideration...
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...Assignment On Marketing in travel and tourism Name: Date: Course title: Task 1 1.1 Core concept of marketing for the travel and tourism sector Travel and tourism are interconnected; there are little differences between the two terms. However, Houge Mackenzie & Kerr (2013) describes tourism as “activities of a person or persons staying in a place outside their homes or their environment for the purpose of leisure, business and other purposes”. Marketing for tourism and travel industry requires excellent marketing strategies and plans in order to attract and prompt different kinds of tourist. However, the perception behind marketing for travel and tourism sectors collaborates of consumers’ needs and wants, as well as meeting the demands of customers. Therefore, Customers’ needs are of utmost necessity which sustains their lives, for instance, water and food. While customers’ wants are goods and services that give consumers fulfilment and desires case in point a car etc. Furthermore, wants are boundless and never ending. As a result, marketing can have a great impact on consumer’s judgment to desire things that wouldn’t look attractive in the first instance. Consequently, Expectations on a whole is how consumers look at certain items or things that they fancy. Based on this, the greater the want, the greater the expectation will be of a particular good and service. Therefore, Thomson holiday must ensure that goods or services meets and satisfies the standard...
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