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Memorandum To: Leon Ther, Director Projects, Citizen-Schwarz AG From: Vila M. Glass, Project Manager Cc: Kevin Grant, Director Projects, Span Systems Date: 12/11/2010 Re: Dispute of Quality and Time of Deliverable Codes

Confidential STUDY OF THE SITUATION CONCERNING THE QUALITY AND TIMELY DELIVERY OF THE PROMISED CODE HAS BEEN AN ISSUE FOR SOME TIME BETWEEN CITIZEN-SCHWARZ AG (C-S) AND SPAN SYSTEMS. BY PINPOINTING THESE ISSUES I BELIEVE A SATISFACTORY AGREEMENT CAN BE WORKER OUT BETWEEN US TO GET EVERYTHING BACK ON TRACK. LOOKING BACK AND USING AS A GUIDE THE CONTRACT FIRST ESTABLISHED BETWEEN C-S AND SPAN SYSTEM WILL BE A GOOD STARTING POINT. Contract By definition a contract is an agreement that is enforceable by a court of law or equity (Cheeseman, pp153, 2010). The Restatement (Second) of Contracts gives a simpler and wider definition: “A contract is a promise or a set of promises for the breach of which the law gives a remedy or the performance of which the law in some way recognizes a duty” (Cheeseman, pp153, 2010). Contracts involve two parties. In the simulation those two parties are Citizen-Schwarz AG (C-S) the offeror, and Span Systems the offeree (Cheeseman, pp153, 2010). A contract is made up of four elements: agreement, consideration, contractual capacity, and lawful object (Cheeseman, pp154, 2010) all which are in place between C-S and Span Systems which creates a bilateral contract between the two “promise for a promise” (Cheeseman, pp157, 2010). Agreement – a manifestation between the parties (Cheeseman, pp167, 2010) having been instituted when Span accepted the offer from C-S. Consideration is defined as something of legal value given in exchange for a promise (Cheeseman, pp181, 2010). Consideration being C-S has offered to pay Span Systems $6 million

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