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Corporate Ergonomics Programme at Ford

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Applied Ergonomics 34 (2003) 23–28

Technical note

Corporate ergonomics programme at Ford Motor Company
Bradley S. Joseph*
Ford Motor Company, Health Protection Services, WHQ 532-B6, P.O. Box 1899, Dearborn, MI 48120-1899, USA

Abstract The use of ergonomic principles in automobile assembly and manufacturing operations has become an important part of a comprehensive health and safety process as well as an integral part of the engineering systems. Ford Motor Company has developed an ergonomics process to manage issues related to injury and illness (e.g., musculoskeletal diseases) and to ensure the appropriate use of human resources on the plant floor. The ergonomics programme uses joint labour and management teams to identify and evaluate jobs and develop and implement solutions. This paper summarises the efforts of the Ford Motor Company in implementing and maintaining the programme. Key strategies are outlined that provide important links to internal organisational units that are critical to fully utilise the ergonomics process. In addition, the paper outlines differences between proactive and reactive efforts and shows the importance of using the information generated by the initiatives for process improvement. r 2002 Elsevier Science Ltd. All rights reserved.
Keywords: Ergonomics process; Proactive; Reactive; International

1. Background Ford Motor Company is the largest producer of trucks and second largest producer of vehicles in the world. They produce 70 different vehicle types in over 30 countries including Jaguar, Lincoln, Volvo, Mercury, Aston Martin and Ford. Ford has over 300,000 employees world wide. In the United States, Ford has approximately 100,000 hourly employees and vehicle sales over 3,000,000 units. The United Auto Workers (UAW) is the primary labour union that represents Ford hourly employees in the United States. In the early 1980s,

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