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Credit Project

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Submitted By aserrano
Words 2189
Pages 9
Principles of Business Credit
Abraham Serrano
Credit and Collections Manager
February 16, 2012

TABLE OF CONTENTS

Page MISSION STATEMENT i CREDIT DEPARTMENT CREDIT POLICY ii COLLECTION CYCLE iii ACCOUNT RECEIVABLES COLLECTION POLICY iv JOB DESCRIPTION v

Mission statement
Our goal is to treat our employees, customers and investors with the utmost respect by creating an innovative workplace that... * Fosters employee decision making and establishes an environment where employees value themselves, their coworkers and our customers. * Allows our customers to receive competitive pricing and timely, accurate and proactive customer service. * Allows our investors to earn exceptional returns on their investment while being proud of their Company's community reputation and its treatment of employees.

Summary We are very proud of our Mission Statement. It is a true profile of who we are as a company. Every day we strive to become better at what we do and that is taking care of our customers internally and externally.
Internally, we are able to find the potential in our employees and help them become better at what they do. We use and provide top of the line equipment and infrastructure to give our employees the ability to succeed and grow within the company.
Externally we’ve been recognized in the last 5 years for our great Customer Service (how? JD Powers etc). Our continuous growth is evidence of what a great job we are doing and did I mention that our growth is thanks to our customers. It is all word of mouth. We advertise very little compared to our growth. We have great competitive prices but what really sets us apart is our Customer Service.
As you can see our Mission Statement is a brief description of what StarTex Power represents in

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