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Crisis Hotline Research

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Crisis Hotline Research, Virginia
Jennifer C. Jackson
Kaplan University
HN220 Prevention and Crisis Intervention 01
Professor Patricia Grace

In the state of Virginia does not have a volunteer crisis intervention hotline? My local community mental health services agency (District 19) has a crisis line. This crisis line is available twenty-four hours a day, seven days a week. In order to work on the crisis line you must be a graduate with a minimum of master’s degree in human services with your license either LPC LCSW or a qualified RN with mental health education. You must be certified in the state of Virginia by the board of mental health which requires you to take an on-line course. District 19 requires you to do additional training with them should you choose to work on the crisis line in which they offer the community. I do not believe I would feel comfortable working on the crisis line. The people who call could really just need a friendly listening ear or could really be devastated. I do not believe I could really make a person feel better about an awful situation. Life is very difficult and I do not want to tell a person that things will get better. I have been in a very low place before and it made me really angry and more upset when people would say things like “It will get better.” or ‘You’re a great person you shouldn’t put yourself down.” I feel that a job like this would be extremely personally stressful. Being that this is not a voluntary position you must seek out the credentials to do this type of work I would not pursue this at this time. Maybe as I continue to learn more about how human services works and I have worked in the field I may change my mind and consider this as a possibility.

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