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Crisis Management vs Risk Management

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Submitted By josephsmith
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Crisis Management may be defined as the process of preparing for and responding to an unpredictable negative event to prevent it from turning into an even bigger problem, or becoming a full-blown, widespread, life-threatening disaster. It involves the execution of well-coordinated actions to control the damage and preserve or restore confidence in the system under crisis. Risk management, on the other hand, is a process for identifying, assessing, and prioritizing risks of different kinds. Once the risks are identified, the risk manager will create a plan to minimize or eliminate the impact of negative events. Common risks include things like accidents in the workplace or fires, tornadoes, earthquakes, and other natural disasters. It can also include legal risks like fraud, theft, and sexual harassment lawsuits. Risks can also relate to business practices, uncertainty in financial markets, failures in projects, credit risks, or the security and storage of data and records.
Theories have been developed to study crisis. Among this theories is High Reliability Theory and Normal Accident Theory. Normal Reliability Theory (HRT) dwells on perception that we can learn from our operating and regulatory mistakes, put safety first and empower lower levels thus making risky quite safe. It asserts that organizations can contribute significantly to the prevention of accidents. National Accident Theory (NAT) operates on the premises that no matter how hard we try there will always be serious accidents because of the interactive complexity and tight coupling of most risky systems. It holds that, no matter what organizations do, accidents are inevitable in complex, tightly–coupled systems.
While the two theories seem at times hard to distinguish, I prefer High Reliability Theory because it asses that accidents can be avoided by organizational attention to safety.

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