...Journal of Nursing Management, 2000, 8, 265±272 The development of a model to manage change: re¯ection on a critical incident in a focus group setting. An innovative approach M. CARNEY RGN, RM, RNT, FFNRCSI, MBA (HONS) Lecturer, School of Nursing and Midwifery, University College Dublin, Ireland Correspondence Marie Carney School of Nursing and Midwifery University College Dublin National University of Ireland Earlsfort Terrace Dublin 2 CARNEY M . (2000) Journal of Nursing Management 8, 265±272 The management of change: using a model to evaluate the change process. An innovative approach management of change. The Change Management Model may provide nurse managers or change agents with a structured and measurable model for managing and evaluating the change process. A measurement constructs tools to further assist the evaluation process is also described. Background The author argues that certain key variables can be identi®ed which contribute to the successful implementation of change. These variables include critical success factors for change, communication issues, change dynamics that include resistance or acceptance of change, and the variables related to the management of the implementation and evaluation stages of the change process. Key issues Change is a constant in the health care ®eld. Nurse managers must learn to accept change as a normal process and to develop coping and managing strategies for the successful management of change. This acceptance...
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...complete work cycle. During observation, certain precautions should be taken The analyst must observe average workers during average conditions. The analyst should observe without getting directly involved in the job. The analyst must make note of the specific job needs and not the behaviors specific to particular workers. The analyst must make sure that he obtains a proper sample for generalization. This method allows for a deep understanding of job duties. It is appropriate for manual, short period job activities. On the negative side, the methods fail to take note of the mental aspects of jobs. Critical incidents The critical incident technique (CIT) is a qualitative approach to job analysis used to obtain specific, behaviorally focused descriptions of work or other activities. Here the job holders are asked to describe several incidents based on their past experience. The incidents so collected are analyzed and classified according to the job areas they describe....
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... Article Review Summary The article that is to be reviewed is Critical Incidents in Practicum Supervision: Supervisee's Perspectives (Trepal, Bailie, & Leeth, 2010). This article must be understood in the context of what practicum experiences provide to those who are required by curriculum to attend. The article sets out to identify any quantifiable evidence about the factors of practicums that are helpful, and crucial for students to experience during that time. This study wants to isolate the positive qualities of practicums so that an informed student can take full advantage of this exposure to their career choice. Although the practicum is a unique exposure for a student and one can gain invaluable experience this article wants to focus on the impact that one's supervisor plays in the benefit of the practicum. Trepal et al. (2010) identifies that “extant research examining perceptions of the effects of supervision on development as counselors is scant” (p.29). Therefore this articles' impact seems crucial to the understanding how best to develop counselors in training. The authors seem to want to prove the hypothesis that good supervision is need for the maximum development of counselors. The article also spends time explaining and putting emphasis on critical incident technique as necessary part of the practicum experience that the supervisor is to provide. These incidents are seen as “self-awareness, professional development, competency, and personal...
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...Critical Incident Management Policy Management Policy 1.0 POLICY PURPOSE The purpose of the Critical Incident Management Policy is to effectively identify, respond, manage, and communicate Priority 1 (P1) Incidents, caused by errors in the infrastructure, reducing the overall impact to the business and customers. This document outlines the need and focus of identifying, communicating, and resolving these serious issues within the Enterprise Technology and Operations (ETO) environment. 2.0 POLICY SCOPE This Policy focuses primarily on Tier 1 (critical) applications and services, as defined by the Bank Impact Analysis report and maintained within the Fusion database. Those primarily involved in the Critical Incident Management Policy include:...
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...A Recommended Web-Based Situational Awareness Program for the City of Port Orange A Recommended Web-Based Situational Awareness Program for the City of Port Orange The growth in technology over the past decade has paved the way for great advancement in the field of emergency management with the use of web-based situational awareness programs. In a White House briefing following Hurricane Katrina, it was noted that unified management and lack of inter-agency communication was one of the greatest pitfalls in the recovery process (The White House, 2005). Complete, accurate, and up-to-the-minute situational awareness is essential for emergency responders and others who are responsible for controlling complex, dynamic systems and high-risk situations. Inadequate or completely absent situational awareness is cited as one of the primary factors in accidents attributed to human error (Reichenbach, 2009). Put simply, web-based situational awareness facilitates collaboration across multiple levels of preparedness, planning, response, and recovery for all-risk/all-hazard events. It is a combination of tools, technologies, and an innovative concept of operations to improve the communication flow in emergency response. This is testament to the dire need for Port Orange to invest in a situational awareness program so that we don’t fall victim to the same downfalls that those jurisdictions faced in Hurricane Katrina. Currently, there is a gap between the information that emergency...
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.......................................................................5 4.2. Territorial Seas...........................................................................................................6 4.3. Contiguous Zone........................................................................................................6 5. NAVIGATION IN TERRITORIAL SEA......................................................................6 5.1. Innocent Passage.....................................................................................................6 5.2. Straits.......................................................................................................................7 5.3. Transit Passage........................................................................................................7 6. THE HIGH SEAS...........................................................................................................7 7. INTERNATIONAL MARITIME EVENTS..................................................................8 7.1. The Corfu Channel...
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...11 2 Emergency Response 12 2.1 Alert, escalation and plan invocation 12 2.1.1 Plan Triggering Events 12 2.1.2 Assembly Points 12 2.1.3 Activation of Emergency Response Team 12 2.2 Disaster Recovery Team 13 2.3 Emergency Alert, Escalation and DRP Activation 13 2.3.1 Emergency Alert 13 2.3.2 DR Procedures for Management 14 2.3.3 Contact with Employees 14 2.3.4 Backup Staff 14 2.3.5 Recorded Messages / Updates 14 2.3.7 Alternate Recovery Facilities / Hot Site 14 2.3.8 Personnel and Family Notification 14 3 Media 15 3.1 Media Contact 15 3.2 Media Strategies 15 3.3 Media Team 15 3.4 Rules for Dealing with Media 15 4 Insurance 15 5 Financial and Legal Issues 16 5.1 Financial Assessment 16 5.2 Financial Requirements 16 5.3 Legal Actions 16 6 DRP Exercising 16 Appendix A – Technology Disaster Recovery Plan Templates 17...
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...criminology, including biology, statistics, psychology, psychiatry, economics, and anthropology” (What Is Criminology?). Uniform Crime Reports The Uniform Crime Report (UCR) is utilized to offer a summary of crime statistics that are computed yearly with data reported by police. There are eight main crime groups described in the Uniform Crime Report. They are murder, rape, robbery, aggravated assault, burglary, larceny, vehicle theft, and arson. The Uniform Crime Report uses information that is amassed monthly from local and state law enforcement groups or separate crime transmitted reports to the Federal Bureau of Investigations (FBI). The information is then circulated nationwide ("Fbi.gov”, 2015). National Incident Based Reporting System In 1991 the National Incident-Based Reporting System (NIBRS) was initiated to enhance the quantity and quality of crime data gathered by law enforcement. This gathering of information captured more detail on each single crime occurrence. The kind of data utilized in NIBRS is information on the nature of the crime, type of crime, an account of the victim or victims and offender concerned, type and worth of any stolen belongings, and a comprehensive account...
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...Scope of action 2.3.1 Cyber security and cyber defense 2.3.2 Cyber intelligence and cyber defense 2.4 Priorities for action 2.5 Partnership and collaborative efforts 3.0 Enabling processes 3.1 Security threat and vulnerability management 3.2 Security threat early warning and response 3.3 Security best practices - compliance and assurance 3.4 Security crisis management plan for countering cyber attacks and cyber terrorism 3.5 Security legal framework and law enforcement 3.6 Security information sharing and cooperation 4.0 Enabling technologies – Deployment and R&D 4.1 Deployment of technical measures 4.2 Security research and development 5.0 Enabling people 5.1 Security education and awareness 5.2 Security skills training and certification 5.3 Security training infrastructure 6.0 Responsible actions by user...
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...ISO (the International Organization for Standardization) ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization. ISO 9000 The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. Standards in the ISO 9000 family include: * ISO 9001:2008 - sets out the requirements of a quality management system * ISO 9000:2005 - covers the basic concepts and language * ISO 9004:2009 - focuses on how to make a quality management system more efficient and effective * ISO 19011:2011 - sets out guidance on internal and external audits of quality management systems. ISO 14000 The ISO 14000 series of standards was developed by ISO Technical Committee...
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...disaster recovery plan provides step-by-step procedures for recovering disrupted systems and networks, to help them resume normal operations. The goal of these processes is to minimize any negative impacts to company operations. The IT disaster recovery process identifies critical IT systems and networks; prioritizes their recovery time objective; and delineates the steps needed to restart, reconfigure, and recover them. A comprehensive IT DR plan also includes all the relevant supplier contacts, sources of expertise for recovering disrupted systems and a logical sequence of action steps to take for a smooth recovery (Kirvan, 2009). The following Disaster Recovery Plan has been put together for the mock company which will be named ABC Technologies. The information contained in the DRP is partially real information from my current employer and other parts are made up. This is in response to my current firm’s policy against the dissemination of proprietary information. Information Technology Statement of Intent This document delineates our policies and procedures for technology disaster recovery, as well as our process-level plans for recovering critical technology platforms and the telecommunications infrastructure. This document summarizes our recommended procedures. In the event of an actual emergency situation, modifications to this document may be made to ensure physical safety of our people, our systems, and our...
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...and Adidas have been compared from the textile industry. Nike and Adidas both specialize in footwear, apparel and accessories and their competition is intense as Nike is the market leader and Adidas is the market challenger. The topics in this assignment cover critical incidents of both Nike and Adidas that occurred in the past and the comparison between both their strategies as well their future plans. This assignment shows us the influence the strategy has on the success or failure of companies and how companies craft sustainable strategies that help them to retain their position in the market. Table of Contents Page 1.0 Introduction 1 2.0 Literature review 1 3.0 Backgrounds of Nike and Adidas 2 3.1 Company overview of Nike 2 3.2 Company overview of Adidas 2 4.0 Critical Incidents that occurred in the past 3 4.1 Critical incidents that affected Nike 3 4.2 Critical incidents that affected Adidas 5 5.0 Comparison of the strategies of the companies 8 5.1 Strategies of Nike 8 5.2 Strategies of Adidas 9 5.3 Comparison of the strategies of Nike and Adidas 11 6.0 Future plans of Nike and Adidas 13 7.0 Conclusion 14 8.0 List of references 14 9.0 Bibliography 17 ...
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...ITT Technical Institute IS3340 Windows Security Onsite Course SYLLABUS Credit hours: 4.5 Contact/Instructional hours: 60 (30 Theory Hours, 30 Lab Hours) Prerequisite(s) and/or Corequisite(s): Prerequisite: NT2580 Introduction to Information Security or equivalent Course Description: This course examines security implementations for a variety of Windows platforms and applications. Areas of study include analysis of the security architecture of Windows systems. Students will identify and examine security risks and apply tools and methods to address security issues in the Windows environment. Windows Security Syllabus Where Does This Course Belong? This course is required for the Bachelor of Science in Information Systems Security program. This program covers the following core areas: Foundational Courses Technical Courses BSISS Project The following diagram demonstrates how this course fits in the program: IS4799 NT2799 IS4670 ISC Capstone Project Capstone ProjectCybercrime Forensics NSA NT2580 NT2670 Introduction to Information Security IS4680 IS4560 NT2580 NT2670 Email and Web Services Hacking and Introduction to Security Auditing for Compliance Countermeasures Information Security Email and Web Services NT1230 NT1330 Client-Server Client-Server Networking I Networking II IS3230 IS3350 NT1230 NT1330 Issues Client-Server Client-Server SecurityContext in Legal Access Security Networking I Networking II NT1110...
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...| CIPD Foundation Level | |Contributing to the Process of Job Analysis | | | |Unit: 3CJA | | | |Author: Janet M. Elsdon | |06/04/2016 | Contents 1. Introduction 2. Information 3. Findings 4. Conclusions 5. Recommendations 6. Bibliography Contributing to the Process of Job Analysis Activity 1: Written report (Assessment criteria: 1.1 & 1.2) Section 1: Introduction 1.1 This report will cover the following points: firstly, it will explain the principles and purpose of job analysis. Secondly, it will compare and contrast 3 different methods of job analysis Section 2: Process 2.1 The information in this report was collated using class notes, text books, and internet sources. Section 3: Findings 3.1 Understanding the fundamentals of organisation design “The organisation...
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...involve the use of mobility aids such as walkers, wheelchairs, or hoists. Facilitated Social and Physical Activities: Engaging service users in activities that promote their physical and social well-being is another key responsibility and ranges from accompanying on shopping trips or walks to facilitating participation in group activities or exercises tailored to their abilities and interests. Health Monitoring: Routine observation and monitoring of individuals' health status are vital to detect any changes or potential issues early. This includes monitoring vital signs, appetite, and overall well-being. Report Preparation and Communication: Accurate and timely reports or documenting care provided, changes in health status, and any incidents is a critical responsibility which ensure continuity of care and inform decision-making by the care team. Professional Development: Keeping skills and knowledge up to date through continuous professional development by participating in training sessions, workshops, and courses relevant to the care setting is necessary to deliver high-quality care. 1.2 Explain expectations about own work role as expressed in relevant standards (1.2). According to the UK Care Quality Commission (CQC), delivering care that is safe, effective, compassionate, and respectful while adhering to the professional codes of conduct, maintaining confidentiality, and continuously improving individual skills and knowledge base through training are part of the expected relevant...
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