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Critique Why Videos Go Viral

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Critique Paper: Why videos go viral

Kevin Allocca is the trends manager at YouTube, this is a fancy title for someone, as he puts it “watches YouTube videos all day and gets paid to do it”. He claims that all successful videos meet one of three criteria mentioned in his TED talk. The purpose of this critique is to explain these points, evaluate them and then explain how Kevin’s video has influenced me with regards to social media marketing and how these points can be applied to marketing.

The Big Three Points

Kevin Allocca attributes the success of all videos with many views on YouTube to them having met one of three critical factors. The first of these factors is the influence of trendsetters. Trendsetters are someone who initiates or popularizes a trend, or in this case causes a video to go viral. This can be done in a variety of ways; it can even be something as simple as tweeting about it. Jimmy Kimmel did this with “double rainbow” when he tweeted about it on July 11th 2010 and caused it to go from almost no views when it was posted on January 18th 2010 to over 400 000 by the end of July 12th 2010 (Allocca, 2011). This however isn’t an isolated phenomenon; this happens everyday with celebrity endorsement and people even making their living by showing popular YouTube videos to others such as the comedy central program Tosh.0

The second point that Kevin made was that communities of participation often turn mediocre success into phenomenal success. This often comes about due to parodies or remixes of popular videos, which drives the success of the original even higher. For this he used the example of Rebecca Blacks Friday, while the video was also initially promoted by trendsetters such as Tosh.0 it’s success was also driven by the many parodies that soon followed. Less than a week after the video appeared on Tosh.0 ,it had a parody for every day of the week including some produced by late night talk shows hosts like Conan O’Brian (Allocca, 2011).

The third way that Allocca says that videos go viral is through the unexpected and things that make them truly unique. With over 72 hours of video being uploaded to YouTube a minute or 30 110 400 hours in a 30 day month (Youtube, 2013), it is essential that your video have some feature that makes it stand out from the crowd.

Critique

While Kevin Allocca made some very good points and stressed the importance of trendsetters I believe that he missed some of the very valuable points on how videos go viral and what marketers can do to improve their chances and separate their videos from the millions of others.

Kevin Allocca stressed the importance of trendsetting celebrities as the first step in getting a video to go viral, but with 72 hours of video being uploaded a minute I really doubt that Jimmy Kimmel has three million hours a month that he can set aside to watch recent uploads to YouTube, they most likely first wait for the videos to gain some mediocrity of success through social media sites such as Reddit.com or Facebook. These sites allow users to post videos that their friends can see then and if they receive a lot of positive feedback they become more and more visible. An example of this would be Macklemores thift shop video. When I first saw the video on Reddit it had approximately 200 thousand views, however a week later when it was first posted to Facebook it had over six million views and now currently has over 230 000 000 (Youtube, Mackelmore Thrift Shop, 2012).

I also think that he was overly broad on the importance of the uniqueness of the videos in order for them to separate themselves. In Comm 340 with David Zheng we learned about the importance of not only the title but also the thumbnail that shows up on the sidebar. For example rather than title a video of your Uncle Phil slips into the pool while eating, title it something that will appeal to the YouTube audience like drunk bald guys dives after a hotdog. Sixty-seven percent of YouTube viewers are between the ages of 18-34 (Youtube, Youtube Statistics, 2013) so a catchy title will be more appealing to this demographic. The thumbnail also plays a large roll in deciding if people will click on it. YouTube uses the exact middle of the video of the clip to determine the thumbnail so if you were to have that exact frame as a zoomed in picture of the uncle’s face of terror as he falls in it will be more interesting than a picture of just the family sitting around on a deck.

New Outlook on Marketing

Before listening to the Ted talk, I had a hard time understanding just how big of a roll trendsetters are in social media marketing. I had always just assumed that someone saw a video and then shared it to either Reddit or Facebook it would slowly gain steam and then as more people shared it the video would gradually just become famous. The fact that Jimmy Kimmel or Tosh.0 can get ahold of a video that has some degree of success, tweet it and cause it to instantly gain millions of views is amazing.

That being said I don’t think that it would work with everyday advertisements, as they need to meet the third criteria in order for people to watch them, which is to say they need to be unique and random. This is why I believe that old spice does so well with social media advertising. Their advertisements are incredibly random and entertaining, as such they now have 331 350 subscribers on YouTube who subscribe just to watch their new soap commercials. Their new advertisement that was released three days ago already has nearly 650 000 views. (Spice, 2013). That being said I don’t think that your every day advertisement would get people to share the video even if a famous trendsetter sponsored it as it has to be unique and not feel like a sell.

This also leads to the point where it is now more important than ever for companies to maintain a positive image. The royal Canadian mounted police’s reputation took a huge hit after a video surfaced of officers relentlessly using their tasers on a man who eventually died. This video met two of the factors with many news stations sharing the video as well as it being incredibly unique because it showed those who generally protect us doing the opposite (CBS, 2011).

Applications to Marketing

A general rule of thumb for social media videos to snowball into millions of views is that they have to be entertaining and unique which is the main reason that old spice does so well despite the fact that they are just a soap company. This means that a paper company couldn’t just pay a trendsetter a bunch of money to display their regular advertisement on their show, as viewers generally don’t want to watch regular television ads. Therefor if the advertisement is going to be successful it has to be something that consumers are actually eager to watch. If a company can succeed in this it is likely that it will be picked up by trendsetters and then shown to millions of others for free.

Marketers also need to be aware of the implications of their actions and the speed at which they can snowball out of control. They need to avoid negative perception that comes along with millions of people seeing your company fall on its face. Consumers love nothing more than seeing a giant company make a mistake as it is unique and satisfies the third point that Kevin made. This happened to Groupon with their insensitive super bowl ad that was seen by millions during the game and 493 065 views on YouTube along with ¾ of the ratings as negative (Groupon, 2011).

Conclusion

Social media is growing at an incredibly rate and marketers should take advantage of this. Kevin Allocca’s video is very informative and really emphasizes the importance of making a unique video so it will be picked up by trendsetters to instantly get your video viewed by millions. This TED Talk is a very informative tool that should be used by more companies to increase their social media presence.

Works Cited
Youtube. (2013, january 04). Youtube Statistics. Retrieved April 7, 2013, from Youtube: http://www.youtube.com/yt/press/statistics.html
Youtube. (2012, August 29). Mackelmore Thrift Shop. Retrieved april 7, 2013, from Youtube: http://www.youtube.com/watch?v=QK8mJJJvaes
Talks, T. (Director). (2011). Why Videos go viral [Motion Picture].
CBS. (2011, February 09). Airport Taser death "shocking, disgusting". Retrieved April 11, 2013, from http://www.cbsnews.com/2100-500202_162-3512452.html
Groupon. (2011, February 6). Groupon. Retrieved April 11, 2013, from youtube: http://www.cbsnews.com/2100-500202_162-3512452.html
Spice, O. (2013, April 11). Old Spice Channel. Retrieved April 11, 2013, from Youtube: http://www.youtube.com/user/OldSpice

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