...form, negotiation is a method of conflict resolution. It is a problem-solving process in which two or more parties attempt to resolve their disagreement or conflict in a manner, and through a process, that is mutually agreeable. Whereas the general concept of negotiation is easy enough to understand, in practice it can be an extremely difficult proposition. Opposing views about what is right and wrong, disagreement on what is fair and equitable, understanding each other’s message and form of communication, and even the procedures that will be used to conduct negotiations are but a few of the hurdles that negotiators will encounter. Negotiation is further complicated when the parties find themselves negotiating across dissimilar cultures. Culture is a powerful factor in shaping how people think, communicate and behave. It therefore affects how they negotiate. In business arena, negotiations are crucial aspects of inter-organizational relationships like joint ventures, mergers and acquisitions, licensing and distribution agreements, and sales of products and services. As the proportion of foreign to domestic trade increases, so does the frequency of business negotiations between people from different countries and cultures. To successfully manage these negotiations, businesspeople need to know how to influence and communicate with members of cultures other than their own. This paper investigates the impact of culture on negotiations. It begins by defining negotiation, cross...
Words: 7726 - Pages: 31
...Introduction Negotiation is a method of conflict resolution. It is a problem-solving process in which two or more parties attempt to resolve their disagreement or conflict in a manner, and through a process, that is mutually agreeable. Where as the general concept of negotiation is easy enough to understand, in practice it can be an extremely difficult proposition. Negotiation is further complicated when the parties find themselves negotiating across dissimilar cultures. “Culture is a powerful factor in shaping how people think, communicate and behave. It therefore affects how they negotiate” .Our presentation investigates the impact of culture on negotiations. It begins by defining culture, to include a discussion on how culture is imbedded in an individual through their mental models and values. It then breaks out the four dimensions of culture identified by Geert Hofstede. A general overview of negotiations follows the culture. It includes a definition of negotiations and discusses the range or continuum of negotiation styles. The section on negotiations closes with an overview of negotiation skills to include the actors and their frames of reference. The final idea provides a description of how culture impacts negotiations. First, it overlaps four elements of negotiations; actors, structure, strategy, and process with Hofstede’s dimensions of negotiation. Then, a summarization of cultural affects on specific negotiation styles is provided. Defining Culture Working...
Words: 4316 - Pages: 18
...BSBS6009 Cross Cultural Management - Assessment item 4 individual reflective journal (30%) Individual Negotiation Reflective journal (30%) Due date is on Tuesday week 13 The objectives of this assignment are to: Assess student’s ability to apply the knowledge and understanding of cross cultural management and negotiation learnt in this course by critically reflecting on negotiation simulations. Assess student’s ability to identify and analyses issues that were critical to the processes and outcomes of the negotiation simulations. Assess student’s ability to plan for a negotiation. Specific Tasks: This assessment item include four sections each approximately 500 words in length. In Part 1 of your journal, you are required to critically reflect on negotiation simulations from Week 9 to 11 and apply appropriate cultural, communication and negotiation theory/ies to identify and evaluate your own strengths and weaknesses. In part 2 of your journal, you are required to critically reflect your final negation simulation on week 12 and identify your improvements and evaluate processes and application while including effective and ineffective strategies and tactics compare with week 9 to 11. In Part 3 of your journal, you are required to identify the most significant ethical issues surrounding the negotiation simulations from week 9 to 12 and provide recommendations on how could you avoid the issues. Your individual negotiation plan for the Final Group Negotiation Simulation...
Words: 1236 - Pages: 5
...Abstract This paper outlines and describes managerial guidelines for successful negotiations. It examines the steps a manager may take to ensure successful negotiations. Discuss the forces, including technology changes, which have fostered the development of global consumerism. Cite your sources. Keywords: Negotiation, International Marketing Managerial Guidelines for Successful Cross-Cultural Negotiations In international business, understanding the culture is the most important factor that determines success in that foreign market. This will be the foundation for the negotiations and should be addressed prior to any meetings. A company needs to combine the best aspects of each organization to the respective cultures in the foreign market. The negotiations will be successful if the negotiating parties establish an open relationship and gain mutual trust. Several factors to consider prior to negotiating in international business are minimizing distrust and stereotyping, overcome communication issues, and relationship development. (Ready) Minimizing distrust and stereotyping is a common issue that can deeply affect any negotiations. This can be rooted from the idea of assuming the values and mannerisms of the culture in the foreign market. For example, when McDonald’s decided to enter the market in India, they did not assume their beef burgers were going to be accepted in this mainly vegetarian environment. They did their research and...
Words: 541 - Pages: 3
...ALPHA - BETA Pre-Negotiation Report Alpha Group 1. What research will you need to do to prepare for this negotiation? Discuss how this research is important to the outcome of your negotiation. There is an old saying in china, “Know the enemy and know yourself, and you can fight a hundred Battles without defeat” and this can be applied for the negotiation. To fully understand the situation and interest for both sides, we need to do research as followings. 1) Background information about both companies Since the scenario and relevant material is made up, we cannot find more realistic information online or from other resources. What we need to do is to read the case has been give carefully and extracting all available information from it. 2) The industry information in both countries Besides the information of two companies, we need more data about the whole industry in the nation of each company. These figures give us more details about what is the position of each company and the role played among their competitors in their country. This provides us a better understanding of the positioning and vision for both sides. 3) The preference of representatives in both teams Before the negotiation, our team members have spare lots of time sit together talk about and change our opinions. During this time, we have already known each other’s characters and have dividing the work responsibilities and allocate them to each person. That is the first part called self-exploration...
Words: 1910 - Pages: 8
...GMGT 530 GMGT530 Complete Course Click below link for Answer http://workbank247.com/q/gmgt-530-gmgt530-complete-course/28010 GMGT 530 Week 1 Organizational Behavior Issues Paper ABC, Inc. is a competitor of your organization headquartered in a different country on a different continent. ABC has just announced that its shareholders approved the acquisition of your company. As the CEO in the acquired company, you have been asked to start the process of creating the changes necessary to make the merger-acquisition successful. You are being held accountable for maintaining your organization’s performance measures while dealing with the human elements of this situation. Resources: University Library and textbook readings Write a 700- to 1,050-word paper describing the key challenges that will face the organizations as they merge. To accomplish this, you must complete the following: * State the assumptions you will use for your analysis; specifically, identify the industry for both companies and the country where each company is located. In addition, identify the specific organizations you will be discussing. Select a company, for example, that will be ABC, Inc. for your specific situation. * Identify the elements of your organization’s culture and your perceptions of the importance of each element for your organization to operate effectively. * Use the text reading and at least three peer-reviewed sources from the University Library resources to identify the key...
Words: 1839 - Pages: 8
...uni-erlangen.de 2) University of Melbourne, Department of Management and Marketing, Faculty of Economics and Commerce, Parkville Campus, Melbourne, Victoria 3010, Australia, harzing@unimelb.edu.au Acknowledgements This study was supported by funds from the 'Jubiläumsfondsprojekt Nr. 11618 of the Oesterreichischen Nationalbank'. We thank Professor Gerhard Fink and Dr. Markus Pudelko for their helpful comments on earlier versions of this paper. Abstract Using data collected from 25 interviews with Austrian employees in the European Commission, we explore the conditions under which cultural differences do and do not influence interactions. Previous experience with culturally-determined behaviour and experience working in a foreign language is found to foster norms that reduce conflict based on cross-cultural differences. Time pressure, on the other hand, makes cultural differences, specifically the way that criticism is delivered and the extent of relational-versus-task orientation, more explicit. Our...
Words: 8424 - Pages: 34
...2012 Reflecting on Cross Cultural Negotiations As I reflect on what I have learned regarding Cross Cultural Negotiations, I now possess the knowledge that it is one of many specialized areas within the wider field of cross cultural communications. By taking cross cultural negotiation training, negotiators and sales personnel give themselves an advantage over competitors. There is an argument that proposes that culture is inconsequential to cross cultural negotiation. It maintains that as long as a proposal is financially attractive it will succeed. However, this is a naïve way of approaching international business. Let us look at a brief example of how cross cultural negotiation training can benefit the international business person: There are two negotiators dealing with the same potential client in the Middle East. Both have identical proposals and packages. One ignores the importance of cross cultural negotiation training believing the proposal will speak for itself. The other undertakes some cross cultural training. He/she learns about the culture, values, beliefs, etiquette and approaches to business, meetings and negotiations. Nine times out of ten the latter will succeed over the rival. This is because 1) it is likely they would have endeared themselves more to the host negotiation team and 2) they would be able to tailor their approach to the negotiations in a way that maximizes the potential of a positive outcome. Cross cultural negotiations is about more than...
Words: 370 - Pages: 2
...EGT1 Task 4 Rebecca Fertig 12/24/2012 Introduction Cross cultural marketing refers to the strategic process in which marketing is conducted among people whose culture differs from that of the marketer. The differences in culture occur in various aspects like social norms, values and language. The differences also include such aspects as the living styles and education of the people. This paper addresses the need for company A which is US based to understand cross cultural marketing in China. The paper clearly defines the different areas which the company must consider when launching into China. This results from the fact that cross-cultural marketing requires sensitivity on the marketer. Failure to understand the tactics leads to the eventual failure of the marketing. Understanding the culture of the Chinese people and incorporating it into the marketing mix of Company A will result to the success of the company. Major Cross-Cultural Issues That May Impact Company A’s Marketing Approach There are various issues that make the country of china and US tremendously different in their cultures. One is the social structure which is extremely hierarchical and formal in China. This means that people should know their place in the hierarchy and fix themselves accordingly (Dsouza, 2012). One is not supposed to cross the boundaries into other areas. This differs from the way it is in America and where the structure is informal and loose. This is based on the...
Words: 1947 - Pages: 8
...Researching cross-cultural differences and values Dimension | United States | Philippines | Power Distance | 40 | 94 | Individualism/Collectivism | 91 | 32 | Masculinity/Femininity | 62 | 64 | Uncertainty Avoidance | 46 | 44 | Long-term Orientation | 29 | 19 | Most Interesting Dimension: Long-term orientation How will this affect negotiations? As the United States and the Philippines are relatively close in this score it is likely that there is not as much difference in expectations between the two countries in this regard. Understanding each other’s reasoning and values by way of having many of the same would be strength for both going in. It also is a weakness for both in negotiations if neither party can compromise or gain leverage somehow. * Before – Preparing should be uncomplicated due to the sharing of so many characteristics in this dimension. * During – Both a strength and a weakness if neither has more leverage than the other or is geared towards a mutually beneficial agreement. That is usually present in closer relationships such as friendships or family, not unrelated business people. * After – Possible animosity or resentment if one side feels that they were treated unfairly or manipulated. Strategy to manage this difference: To begin with I would use role reversal. Given the similarities, I would basically be negotiating their side with myself/team to find any pitfalls or weak points prior to the actual meeting. I would also look at...
Words: 295 - Pages: 2
...writing the memo to share some issues I have with one of my employees. Ten moths ago I hired a salesman with Chinese origin to help the company to take over the Chinese businesses in Plano, Texas. I cannot “click on personal level” with him since the very beginning of our relationship which is causing troubles in our communications. Another reason for our communication problem could be the different cultural background we have and our opposite personalities. I believe employees should be able to connect to their leader to become good followers. I think I am extrovert and should be able to get closer to him over time but there are some other issues that I need to address immediately. I have a problem with Wu’s performance inconsistencies his vision of how things should be done, obviously conflicting with my leadership style. He definitely is able to do “as I say” but not willing - he does not keep daily contact, works outside the office more than normal and his various meetings usually conflict with AccountBack activities and meetings. I do not know if this is based on cross cultural differences or situational leadership. I definitely should consider a mismatch of leadership style and development level of my subordinate. I should reconsider my participating approach towards my employees. It definitely worked for our branch and the financial results are proving it but most of the salesmen were new to the company. In case of salesmen with more experience and high readiness to...
Words: 1678 - Pages: 7
...Cultural Sensitivity Company A is headquartered in a regional manufacturing area in the United States. Company A produces engine components that undergo an extra heat-hardening process that provides extended life for engines of heavy-duty trucks, and it provides specialized machined engine components to all major U.S. truck and automobile manufacturers. Company A currently has 5,000 employees in the United States and wants to double its size within the next four years. After establishing through market research that a huge growth potential exists for new entrants of heavy-duty trucks in several target countries, Company A expanded successfully into one European country this past year. The company is now considering expansion into an Eastern Asian market. Senior management believes Company A will more than double company profits with its expansion in the international market. As a member of the expansion team, you will be a key player in ensuring the success of this new venture. You will be responsible for providing assessments, analysis, and written plans for successful furtherance of Company A’s global marketing plan. Your manager at Company A has asked you to submit a detailed marketing approach that the manager will present to the operating committee. Your approach should address any major cross-cultural challenges that may likely surface as Company A expands into an Eastern Asian market. A. Identify one country in Eastern Asia a. After researching a number...
Words: 1172 - Pages: 5
...Cross-Cultural Perspective ETH/316 Brenda J Johnson February 23, 2015 Dr. Richard Trottier Cross-Cultural Perspectives HSBC expresses its corporate ethical policies in the form of promoting diversity inclusion among its employees, implementing a multicultural awareness, it enforces these with a number of policies and rules designed to work toward these goals. HSBC is a global organization with a multinational presence. Their cultural perspective offers professional diversity. It has a footprint in many countries and their purpose is to be where the growth is. “Their network covers seventy-three countries and territories in Europe, the Asia-Pacific region, the Middle East, Africa, North America and Latin America” (www.hsbc.com). With the focus on growth they need a work force to cover the many countries and purposes of their growth. HSBC has a labor force that is diverse and inclusive. It takes pride in having a Diversity and Inclusion program that embraces multicultural area with multicultural races. HSBC was named as one of the Top Global Employers 2015 by Stonewall, the Lesbian, Gay, Bisexual and Transgender, LGBT equity charity. (hsbc.com) Diversity Is An Ethical Goal Diversity is an ethical goal that HSBC works to achieve. Diversity in our origins. By offering professional diversity, HSBC has become one of the leading employers with regards to diversity. “We believe that diversity brings only benefits to our customer, to our business and to our people”...
Words: 660 - Pages: 3
...Cross-Cultural Perspectives 1 Week 5 Cross-Cultural Perspectives ETH/316: Ethics and Social Responsibility University of Phoenix Cross-Cultural Perspectives Cross-Cultural Perspectives 2 McDonald’s is the largest fast food chain restaurant in the world. Ray Kroc founded the franchise in 1955 in California. McDonald’s server millions of customers daily. The company pride itself on their tasty hamburgers and delicious french-fries. McDonald’s is also known for its quick service and its drive through. The company went from one restaurant location, to locations in different states, to a global corporation. McDonald’s continue to thrive on providing meals at a low cost to customers. McDonald’s have more than 30,000 restaurant locations in more than 100 countries around the world. McDonald’s makes billions of dollars each year but they still issues in the global sector (McDonald’s, 2011). McDonald’s established their first restaurant in Japan in 1971 (McDonald’s, 2011). This establishment brought about some issues because of the cultural differences. Some of the issues are food preparation, food organization, and food delivery. Even though McDonald’s way of doing business contradicted with the Japanese ethics, and traditions, through compromise, and social responsibility they have managed to minimized there differences. Besides McDonald’s other businesses have expanded globally such as auto companies like Ford Motor Company. However, their approach was different in comparison...
Words: 1207 - Pages: 5
...Evaluation of Group Team Effectiveness Tatiana Alvim Ming Chuan University Evaluation of Group Team Effectiveness Question 1 In our Organizational Behavior classes we studied chapter 9 that talks about the "teams" and for this assignment the teacher asked us to analyze our group's effectiveness. An effective team work is the key to the success of any group. I will evaluate my group based on "Climate of trust", "Abilities of members", "size of teams", "work design" and "common purpose". One of the most important facts why I consider my group a successful one is because of the "size of our time” we were just seven. Like the president of AOL says the secret to a great team is to "think small. Ideally your group should have seven to nine people". When you have a small group everybody can participates actively talking and discussing with each other, sharing their ideas, which help a lot. In that time we all shared the same goal, we had a "Common Plan and Purpose" so we have put a lot of time and effort discussing a purpose that was good for everybody. We had meetings in MCU's library, we created a Facebook group so we could put all the information’s there and when we realize that something was wrong we were very flexible to change the plan and keep going with the new decision. When you are working in-group the ability of members are also very important. Part of a team's performance depends on the knowledge skills, and abilities...
Words: 816 - Pages: 4
