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Cts-289

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CTS-289 Chapter 1
#3, 5
3. Project management is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. Stakeholders are the people involved in or affected by project activities, and include the project sponsor, project team, support staff, customers, users, suppliers, and even opponents of the project. Project management knowledge areas describe the key competencies that project managers must develop. Project managers must have knowledge and skills in all 10 of these areas. Project management tools and techniques assist project managers and their teams in carrying out work in all 10 knowledge areas. Project success factors include project met scope, time, and cost goals, project satisfied customer, adequate funding, and the results of the project met its main objective.
5. The job description for a project manager can vary by industry and by organization, but most project managers perform similar tasks regardless of these differences. They must work closely with the other stakeholders on a project. They are also more effective if they are familiar with the 10 project management knowledge areas and the various tools and techniques related to project management. Important skills for project managers are people skills, leadership, listening, integrity, strength at building trust, verbal communication, strength at building teams, conflict resolution, critical thinking, problem solving, understanding and balancing of priorities. Leadership is important because there must be a leader to keep the project on task, on budget, create a team that can accomplish goals, and project the authority necessary to instill trust within the stakeholders. Statistics predict that between 2012 and 2022, the job market for project managers in the United States will grow by an impressive 16 percent, which is above average for

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