...The main theme of our group project is cross-cultural communication difficulties in the workplace. The background is in relation of two female co-workers and how each woman interprets verbal and nonverbal behavior differently. Also, how a staff member could easily misinterpret the verbal and nonverbal behavior of another staff member and the adverse effect it could have on work productivity and morale. In addition, we will address, the responsibility of staff in leadership roles to promote and adapt to the different styles of communication. The topics our group plans to address are as follow: * Introduction * Assessment of Cross-Cultural Differences * Potential Solutions for Communication Barriers * Adapting to Cross-Cultural Differences An assessment of the issues will be addressed on the topic of misinterpretation of verbal and nonverbal behavior which includes 1) Tone: sarcasm and joking, and communication model 2) Assumptions: made by sender and made by receiver 3) Loss of clarity in the message: misinterpret differently and passive listening. In addition to cross-cultural communication differences, cultural beliefs, personality conflicts, communication styles, and passive-aggressive behavior, the probable assumptions of deeper meanings in a message will be analyzed by the way individuals convey and receive a message. Our group paper will explain how two co-workers from different cultures can achieve effective communication and in turn...
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...Cultural Barriers Among the Hmong After 1975 large numbers of Hmong were granted refugee status. Refugees had a different experience than immigrants. American Society expected immigrants to assimilate but refugees weren’t really expected to Americanize. Earlier Immigration policy required immigrant’s cultures and customs to melt away, but after the 1940’s immigrant’s considered white, such as the Irish and Italian, were accepted to have the hyphen of Irish-American or Italian-American. Their ethnicities and cultures were accepted but other immigrant groups that weren’t considered white enough such as the Chinese and Mexicans were considered too different and too strange so their customs weren’t accepted. When these large numbers of Hmong arrived to the U.S. they were also not considered white, so their cultures and traditions weren’t accepted and because of this made it...
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...SOCIO CULTURAL BARRIERS FACED BY COCA-COLA IN INDIA AND SOLUTIONS TO OVERCOME THE ISSUES CONTENTS 1. EXECUTIVE SUMMARY 3 2. TERMS OF REFERENCE 3 3. CURRENT SCENARIO 3 4. ANALYSIS OF THE SITUATION 4 4.1. STRENGTH 5 4.2. WEEKNESS 5 4.3. OPPORTUNITIES 5 4.4. THREATS 5 5. SOLUTIONS AND RECOMMENDATIONS 6 5.1. PUBLIC RELATIONS 6 5.2. ENHANCE RELATIONSHIP WITH GOVERNMENT 6 5.3. LAUNCH MARKETING CAMPAIGNS 7 5.4. LISTEN TO THE CUSTOMERS 7 5.5. MANAGING STYLE 7 5.6. PULL BACK PRICE- QUALITY TRADE –OFF PLANS 7 6. SUGGESTIONS 8 7. FORECASTS AND PREDICTIONS 9 8. CONCLUSION 9 9. REFERENCES 10 EXECUTIVE SUMMARY Coca – cola, the world’s largest selling soft drink company had established its strong presence in the world since 1886. Coca-Cola is the first international soft drink brand to enter the Indian market in the early 1970’s. Till 1977 Coca-Cola was the leading brand in India; later, due to FERA (Foreign Exchange Regulation Act), they left India and didn’t return till 1993. Coca-Cola had to face many issues regarding its quality, resource exploitation and market exploitation along with price-quality trade-offs. People all over India are challenging Coca-Cola for its abuse of water resource. Coca-Cola had affected both quality and quantity of ground water. Due to its waste extracts, Coca-Cola was criticized for polluting the nearby fresh water and ground water and soil; because of this issue, farmers...
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...Communication barriers becomes more common problem within nowadays organisations as there is getting more and more international chains such as hotels, companies around the world, international trade always occurs between different countries, and many organisations’ work environment becomes more multicultural. Eubanks et al. (Samovar & Porter, 2010, p.137) illustrated that ‘cross-cultural or intercultural communication is between individuals and groups whose perceptions and symbol systems are distinct enough to alter communication event’. This assignment discusses what the potential communication barriers across cultures could be and what the solutions are to overcome these cultural challenges. Robbins et al. (2011) indicated that language could be the most common problem in cross-cultural communication, even people use same language could have communication problem because of different age and context groups could use words differently. Except language differences, problems relates to language difficulties, could be semantics, word connotations and tone differences. Semantics could cause communication barrier as there could be some uncommon words within different languages that might be difficult to translate, for instance, there is no direct Russian equivalents for the English terms – efficiency, free market and regulation. Connotations could be another reason to result in language difficulties. Individuals from various nations could imply words differently that incur misunderstanding...
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...looked into the potential barriers and the factors that restrict ethnic minority and patients from using health services. The methods used in the article were from different studies that conducted health services and the different factors in the creation of the barrier that the minority were facing. This article reviews fifty four articles from different countries, and other ethnic minorities. System level, provider level and patient level were all potential barriers that occur to newcomers. System level was a barrier due to the organization of the health care system, provider level was a barrier due to providers skills and attitude, and lastly patient level was the cause of enabling resources, and limited on resources. Furthermore,...
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...Communication Analysis Cultural Barriers in the Workplace “The success of communication is measured not by how well the communicator speaks or writes but how well the listener has heard” (Lapin, 2004) Part I. Background information A modern organization is a melting pot of different nationalities, cultures and customs. Communication inside this organization is rather challenging due to various culture barriers, which naturally arise between people. Being aware of these barriers is the first step toward efficient communications inside organization. As we know effective communication in organization can improve employee performance, productivity, and business profits. I work for ceramic titles store in my city; my goal is to improve international communication with Poland, Spain and Swede. I write business letters make arrangements and compose orders for ceramic titles. It is important to do my best to the place I am working for. If the letter were written wrong, no one will answer on it. The purpose of this report is to show the possible barriers in a workplace, analyze them and to suggest the ways to overcome these barriers. Part II. Cultural barriers - occur when the communication can be break down between the cultures, subcultures, religion and etc. The cultural barrier can occur between the dominant culture and other cultures, which...
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...Cultural Imperialism and the Attenuation of Ethnic Barriers Six soldiers, as immortalized in Rosenthal’s famous photo of the flag-raising on Iwo Jima in 1945, are seen working together to lift, not a flag, but a ‘G Clef’. The Good Rats’ 1981 album, Great American Music, featured this painting by Pasqual D'Angelo as its album cover. The band’s name, prominently displayed across the top in bulky, stenciled letters, gives this image a militaristic appearance, a characteristic that can have different meanings to different audiences. To many Americans, the military represents the unification of American strength and spirit to better defend its freedom. To others, the military is viewed as the oppressive arm of the Americans’ will to dominate and conquer. Could this be a depiction of American military dominance and cultural imperialism? Or is it a testament to the unifying power of music – crossing racial and ethnic barriers to bind people of all cultures under one flag? Throughout this paper we will examine the painting, the band and the history behind it all to discover the message intended for us. The parallels between this image and the photo it emulates are made evident, not just by its stenciled letters, or even the soldiers themselves – but the painting’s background and overlay. Consisting of a faded, yellowish tint, the painting closely resembles the original photo of Iwo Jima. Yet, while the fading is nearly identical to that of the original photo, the yellow tinting is...
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...(Primary Research). I also would research from health and social care fact books (Secondary Research).The reason I would questionnaire parents and staff is because they have the knowledge and understanding of young babies and children and know what the choice of needs are for them. The other reason is because they have also the experience in which they can and give to me. The reason I would research from health and social care fact books are because people who have taken degrees in these subject have written these books and would be more reliable that me searching on the Internet for this aim. The ways your client group can obtain care services and the possible barriers that can prevent them from gaining access to these services. (The customs that babies and children can gain from care services and the achievable barriers that can stop babies and children from getting hold of access to these services). I would research on the internet and questionnaire service providers. The reason I would research ask services is because they do offer the services and would know all about why they stop babies and children from getting hold of these services. The reason I would search the internet is so that I can get a second point of view and because other people have written on the websites I will be getting information from them who are mothers, fathers or carers. The types of services that exist to meet your client group’s needs, and...
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... Managerial Communication | Essay- Barriers To Communication | Barriers To Communication Communication is the process of transmitting information. The information can be transferred through the exchange of ideas, feelings, intentions, attitude, exceptions, perceptions or commands. The communication is done with the intention to deliver the message to the receiver. The communication involves a thought process. There are many a times at the time of the communicating barriers may occur and this may lead to miscommunication. The miscommunication can originate at the three levels: at the level of the transmitter, of the medium or the receiver. Anything that obstructs the free flow of communication is called a noise. The noise is the major barrier seen at the time of the communication. In the organization also the barriers may do or often occur. The barriers to communication are the difficulties involved in the process of communication which distort the message being properly understand by the reciever. There are various types of barriers which are being faced at the time of the communication: i. Physical Barriers ii. Psychological Barriers iii. Language Barriers iv. Semantic Barriers v. Organizational Structure Barrier vi. Cross-Cultural Barrier vii. Overcoming Barriers PHYSICAL BARRIER * Physical barriers are often occurred due to the nature of the environment. Thus, for example, the natural barrier which exists, if staff are located in...
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...number of different types of barriers that influence one's ability to have and sustain interpersonal interactions. Understanding those barriers is the first step to overcoming them. Physical Barriers While physical barriers to effective interactions may seem obvious, their implications should not be ignored. Physical barriers to effective interpersonal interactions can include a lack of personal proximity to the person with whom you trying to communicate and technical barriers, such as a lack of communication devices. Additionally, immediate physical barriers, such as a shut door to a boss's office, may be present. The implications of physical barriers can be far-reaching, even going so far as to create emotional barriers which prevent effective interactions. Emotional Barriers Most emotional barriers to effective interpersonal interactions are motivated by fear. Lessons learned from negative childhood socialization experiences can cause excessive fear, mistrust and nervousness when attempting interpersonal communication. An example of a learned emotional barrier is an inability to trust someone with your thoughts, feelings or ideas due to a fear of judgment from other people and the perceived ridicule and ostracization that accompanies that judgment. Physical barriers mentioned above, such as a closed office door, can make interpersonal interactions appear unwelcome, causing both a physical and emotional barrier. Cultural and Language Barriers Communication is required...
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...Barriers to Great Communication There are seven types of Barriers to Communication. Many people think that communicating is easy. It is after all something we do all our lives. There is some truth in this view. Communicating is straightforward. What makes it complex, difficult, and frustrating are the barriers we put in the way. Physical barriers Physical barriers in the workplace include: marked out territories, empires and fiefdoms into which strangers are not allowed closed office doors, barrier screens, and separate areas for people of different status large working areas or working in one unit that is physically separate from others. Research shows that one of the most important factors in building cohesive teams is proximity. As long as people still have a personal space that they can call their own, nearness to others aids communication because it helps us get to know one another. Perceptual barriers The problem with communicating with others is that we all see the world differently. If we didn’t, we would have no need to communicate: something like extrasensory perception would take its place. The following anecdote is a reminder of how our thoughts, assumptions and perceptions shape our own realities Emotional barriers One of the chief barriers to open and free communications is the emotional barrier. It is comprised mainly of fear, mistrust and suspicion. The roots of our emotional mistrust of others lie in our childhood and infancy when we were taught to be...
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...connection between people and places, whether a bodily place or a non-existential place. The poems by Peter Skrzynecki, ‘10 Mary Street’ and ‘Feliks Skrzynecki’ highlights the idea of belonging in a way that depicts the sense of connectedness of various people in a cultural community and a physical place. The poem, ‘Feliks Skrzynecki’ refers to how Peter Skrzynecki’s father felt like he belonged to his garden hence making his son, Peter Skrzynecki felt like he did not have any connections with his father. The poem uses various techniques to depict the feelings of the persona towards his father. The quote “further and further south of Hadrian’s wall” in line 58 is a metaphor as it represents the fictional barrier between the persona and his father. Hadrian’s wall was built centuries ago to keep opposing forces away from each other, not exactly that the persona opposed his father, but it gives the responder a context on how distant they were from each other, as if there was a wall that separated them hence making it hard for them to try to build a relationship. The effect of the metaphor is that it allows the responder to understand something similar such as when the poet tried to compare the Hadrian's wall as the barrier between son and father. This quote gives the poem a sense of disconnection between Feliks Skrzynecki and the persona, Peter Skrzynecki. The persona showed how his father, Feliks Skrzynecki felt this immense connection with his garden. In line 4, “loved his garden...
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...Belonging can emerge from the connections made with people, groups or community. It is something we all feel whether we mean to or not. This belonging gives us an attachment to other people or things and we can gain other certain feelings such as security, happiness, pride, sense of value and acceptance by others as social human beings. It gives us an awareness of identity and builds our self-confidence and self-esteem as we feel part of something bigger. There are also implications for not belonging, our inability to connect can lead to isolation, alienation, vulnerability and dislocated from society. These universal experiences are explored through the poetry of Peter Skrzynecki’s “Immigrant Chronicle”, in particular, Migrant Hostel where barriers limited the migrant’s experience of belonging and Feliks Skrzynecki which portrays the father and son’s contrasting experiences to belonging in a new land. Sean Penn’s 2007 film Into the Wild also examines a person’s quest for a sense of...
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...Barriers in Business Communication Cynthia Hines COMM/208 October 11, 2011 Grace Kneeshaw While communicating in the workplace you have to follow certain guidelines, and that is what takes place in my current job environment. Respect is a big issue. Some people often tend to forget that we are human beings. It does not matter whether or not you are higher in position than others. Talking formally to other employees/employers is another way communication expressed. In which, can create a problem within the plant, because we got people who gossip, and switch what they have heard around and end up hurting ones feelings. These two expressions go hand in hand. Being respectful allows you to speak in a proper tone or language. There are also barriers when it comes to the workplace. The one I encounter the most is cultural. There is an excessive amount of stereotyping, many employees speak different languages, and it tends to cause misunderstandings. The women in my workplace, tends to take the lead and get away with things more often than others. Another barrier is personality. The way we process information is also different from others, I am a hands on learner and often clash with the employees who needs precise explanation. This is when the personality barriers often start. Communication can sometimes become a very big problem, and may interrupt me at times, or just maybe slow me down. For example, I am at school trying to listen to the instructor while class is in...
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...Key Elements Of Health and Social Care Services. There are many types of provisions that suppport health and social care services for example stautory, voluntary, private and informal. There are many different ways of providing health and social care. Most care is provided by the goverment, this is called stautory care this is provided by the law. For example the goverment have a responsibility to provide some type of chilcare for a child in the form of schools and nurserys. There are many examples of statutory care for example the NHS, The NHS is working with the goverment so for example if a person needed an operation which is important the NHS will get funding by taxes of individuals and the goverment to fund for this operation, this is how the NHS provide health and social care. Another way of providing health and social care services is Voluntary. Some organisations care services provide these services without being asked to, they have chosen too. For example British Red Cross and The Salvation Army, some voluntary care services count on donations from individuals and half the staff who work for them are volunteers. Private care is funded by the individual. The goverment have nothing to do with private care. With Private care a person has to be able to pay for this, the goverment do not fund for private care. You can not get private care if you can not afford it. Many people go with private care because they want to avoid NHS waiting lists, not sure about NHS...
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