...Decision-Making Gone Awry Casey Heard Management Decision Models Argosy University Mitchell Franklin October 15, 2013 Abstract The purpose of this analysis is to discuss, review, and analyze various ineffective decision-making processes that can cause negative and unsuccessful decision-making outcomes and results. Social influence, such as peer pressure, social media, television shows, radio announcements, magazine articles, online and offline advertising and other forms of marketing, and even the utilization of the Internet are all tools that can be used for success; however, they can also be used in a negative manner, thereby creating ineffective, unsuccessful decision-making results. It is imperative for those in decision-making roles to be cognizant of decision-making tools that can be improperly utilized, thereby creating unsuccessful decision-making outcomes. Decision-Making Gone Awry Introduction Ever since the beginning of time, there have been people, both individuals and in groups, who fill the authoritative role of making decisions. People have the ability to make decisions for themselves by themselves and for others with others. An individual is sometimes in charge of decision-making for an entire team, group, or staff, or a group of people sometimes is in charge of an individual filling a role underneath their authority. Whatever the case or situation may be, there are effective and ineffective ways to utilize decision-making methods, which create either...
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...Decision Making Gone Awry Desiree’ L. Johnson Argosy University Isabel Wan Pediatrician What I Thought I Wanted Doctors are portrayed as one of the most successful professionals in the world. Growing up I was always told that I should become a doctor because they are successful and well off financially. I saw doctors on television, whenever I had an appointment with one and heard about them in school all the time. Becoming a doctor sounded amazing as a child and my parents encouraged me to become a doctor to be successful. I never saw all the work hard that was involved with becoming a doctor, the years of schooling and the tasks that would take place throughout the profession. All I was ever saw and told was doctors were amazing and extremely successful. At the age of eight, I decided I wanted to become a pediatrician just like my doctor, at the time. My mind was set on becoming a pediatrician, so I applied to various universities to become a doctor. I decided to go to California State University of Long Beach to receive a bachelor’s degree in Early Childhood Development. Realization However, two years after attending college I decided I did not want to become a doctor anymore. I learned that after undergraduate school that I still had to attending medical school and would most likely not be out of school until I was approximately thirty years old. I also learned that I did not like blood or needles, so that would not work well with the profession I was trying to...
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...day-to-day lives, we, both as people and consumers, make tons and tons of decisions. Some of them come naturally to us, like, “should I stop at the red signal?” or “should I turn off the TV before I leave the house?” Others, however, require a little bit more thought process behind them. Understanding how people arrive at their choices/decisions is an area that has received a lot of attention. Theories have been generated to explain how people make decisions, and what types of factors influence decision making in the present and future. There are several factors that also influence decision making. These may include “past experiences, cognitive biases, age and individual differences, belief in personal relevance, and an escalation of commitment” (Dietrich, n.d.). Understanding these factors may help us understand their impact on the decision’s outcome. One of the recent, most significant, decision making process that went awry for me was related to the car that I currently drive. About three years ago, my wife and I decided to purchase a new car. However, like most people, we were immediately faced with a tough choice of weather to finance or lease our purchase. Not having had an opportunity to purchase a brand new car in the past, I lacked the proper knowledge behind the concept of leasing a car. Historically I only had an option of financing, or right out buying the used car. In a typical decision making process there are five general steps; identify your goal, gather information...
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...Sherry West B6025-P G01 Management Decision Models Dr. Matthew Kuofie Argosy University Module 5 Assignment 2 June 11, 2014 Management Decision Models Assignment- Decision Making Awry This assignment asks you to use decision making using social influence, persuasion and risk taking that went awry. Examine a time when you were involved in decision making that went awry as a result of protocols, social norms or persuasive techniques. If you do not want to use an example from your business or personal experience you can base your assignment on a journal article of your selection. Here are some key words to help you find an article for this assignment: * Decision making * Risk taking * Persuasion * Social heuristics Write a 5–6 page paper in Word format that addresses the following: * Describe a decision-making scenario using your business experience, personal decision making or cited journal article; include an example of the decision-making process, why it was a risk, how persuasion was used, and what the social heuristics were. * Explain the incentives that caused others to support the decision and identify why these incentives were selected. * Identify the risks and the potential decision biases in your scenario. Propose the corrective steps that should have been taken to overcome these biases. If a risk assessment was conducted how did this affect the decision-making process? * Analyze your scenario for what happened in terms...
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...Leadership by Virtue: Does Holacracy Need Leadership? Source: Posted on January 14, 2015 By Ted Bauer (thecontextofthings.com BA 7910 November 7, 2015 Howard Eaton Introduction: The main objective of Holacracy is to distribute leadership and decision-making throughout an organization so that fewer decisions get bottlenecked with the boss, which, results in faster decisions, improved creativity and innovation, and improved productivity. Holacracy has become more popular in the last decade as younger and more visionary C-suite leaders balk at conventional, top-down organizational structures to seek out new “open” ways of working that are fast, agile, and that succeed by pursuing their purpose, not following a dated implicit organizational plan. "The industrial age operating system is no longer compatible," said Traci Fenton, the founder and CEO of WorldBlu, which preaches the Freedom at Work method used by hundreds of companies worldwide, including Zappos before it adopted Holacracy. "You have to move into the new age to realize we've outgrown the clothes." (Greenfield – HolaWhat? 2015) When companies implement Holacracy, they learn to create new structures (circles) and ways of making decisions that empower the people who know the most about the type of work the organizations perform: the frontline (customer facing) workers. Some of the notable champions of Holacracy include Tony Hsieh, CEO of Zappos.com, Evan Williams, co-founder Medium, and David Allen...
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...National Kidney Foundation (NKF) of Singapore INTRODUCTION “Power tends to corrupt and absolute power corrupts absolutely.” Lord Acton National Kidney Foundation (NKF) was established way back 1969 as part of the cell under the Singapore General Hospital due to the arising numbers of kidney related disease victims in Singapore. That cell not only responsible for treating the kidney patients but also taking up the challenges on research as well as educating the community on kidney disease. NKF has officially opened their first dialysis centre at the Kwong Wai Shiu Hospital in 1982 and throughout they have gone ups and down before emerge as a premier charity organisation in Singapore. By July 2005, Singaporean were shocked when the news of NKF scandal broke following the collapse of defamation trial. It is unexpected due to the fact the NKF has already recognise as a lead charity organisation with the revenue of $116 million. Lots of allegation were slandering around and the spot light goes to the then NKF CEO, Mr Thambirajah Tharmudurai or better known as T.T. Durai. The news not only rock the nation but also has attracting interest of global parties. The scandal has cause the CEO and his board of Directors to resign. Therefore, this case study is significant for the group to analyse the organizational leadership issues and challenges. AIM The aim of this study is to analyse the case of National Kidney Foundation scandal in the context...
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...give him a ride to Woodbridge VA to look at a possibility. A Dodge Charger SRT-8, the sister car to my Chrysler 300 SRT-8. I thought it was a good option so I agreed. He said we could be there and back the same day. It was only a four hour drive one way. Or so we thought. As I sat on the gurney I replayed in mind the events that landed me here, thinking to myself, how could the night have gone so awry? We should’ve been back home by now. Last I remembered we were flying down the I-95, the most empty I have ever seen it, not surprising being that it was 2:30am. I was doing anywhere from 100-130mph the whole way back. I recall specifically passing the New York sign on the highway. That image stayed in printed in my mind. I remembered thinking to myself, “were close” already thinking about what I was going to do when I go back, little did I know what was about to happen. A bend in the road began to appear. Being that we hadn’t seen a car for at least 50miles, I didn’t slow down for the curve, but at the speed I was going I was forced to ride the double yellow line to make the turn, that decision would change the course of the night in ways no one could have predicted. As we made the turn, my heart skipped a beat and I froze as headlights from an oncoming Ford F-250 shined into our faces. The truck and I were in the same lane, only having a split second to react I jerked the steering wheel to avoid a collision with the pick-up, and the other drive did also, thankfully. We avoided...
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...Origin of Conflict Internal reports have detailed hundreds of technical issues and outages. The Electronic Medical Records system of Kaiser Permente has been nothing short of an IT project gone awry. Questions began to rise when Cliff Dodd, the company’s CIO, resigned. Dodd stepped down January 14, 2010 after another Kaiser employee, Justin Deal, sent a memo to every company worker warning of technological and financial repercussions related to the rollout of the nearly $4 billion system from Epic Systems Corp. Deal said he also sent letters to Kaiser management expressing his concerns. But in internal memos, officials said they investigated those concerns and denied that the implementation of the Health Connect system has been a failure. The system is suppose to give more than 100,000 of Kaiser’s physicians and employees instant access to the medical records of some 8.6 million patients, along with e-messaging capability, computerized order entry and electronic prescribing. In addition, the system is suppose to integrate appointment scheduling, registration and billing functions and will offer various features to Kaiser members through KP.org. A power outage on May 9, 2009 at Kaiser’s data center in Corona, California, lasted for 55 hours and 7 minutes and affected the ability of numerous health care facilities to access the Health Connect system. This outage affected every Kaiser Permente region. Providers/clinicians across KP would not have access to medical information...
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...Table of Contents Introduction ............................................................................................................................................ 2 Volkswagen emission scandal ............................................................................................................. 2 Internal & External Impact of Volkswagen scandal ........................................................................... 3 1. Internal ................................................................................................................................... 3 2. Car Industry ........................................................................................................................... 3 3. Shareholder ........................................................................................................................... 4 Corporate Social Responsibility Report of Volkswagen .................................................................... 6 General Problem with Corporate Social Responsibility Report ........................................................ 8 Implementing Corporate Social Responsibility ................................................................................ 10 Conclusion ........................................................................................................................................... 11 Appendix .......................................................................................
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...abaft (adv.) on or toward the rear of a ship The passengers moved abaft of the ship so as to escape the fire in the front of the ship. abandon (v.; n) to leave behind; to give something up; freedom; enthusiasm; impetuosity After failing for several years, he abandoned his dream of starting a grocery business. Lucy embarked on her new adventure with abandon. abase (v.) to degrade; humiliate; disgrace The mother’s public reprimand abased the girl. The insecure father, after failing to achieve his own life-long goals, abased his children whenever they failed. abbreviate (v.) to shorten; compress; diminish His vacation to Japan was abbreviated when he acquired an illness treatable only in the United States. abdicate (v.) to reject, renounce, or abandon Due to his poor payment record, it may be necessary to abdicate our relationship with the client. aberrant (adj.) abnormal; straying from the normal or usual path The aberrant flight pattern of the airplane alarmed the air traffic controllers. His aberrant behavior led his friends to worry the divorce had taken its toll. abeyance (n.) a state of temporary suspension or inactivity Since the power failure, the town has been in abeyance. abhor (v.) to hate By the way her jaw tensed when he walked in, it is easy to see that she abhors him. The dog abhorred cats, chasing and growling at them whenever he had the opportunity. abject (adj.) of the worst or lowest degree ...
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...the second oldest of six children. Her father William Washington Gordon was born in the south and strongly believed in the true southern traditions such as owning slaves and that the South should succeed from the Union. While her mother, Eleanor Lytle Kinzie whose family helped to found the city of Chicago and believed intensely in abolition. These opposing views caused much anguish for Juliette’s mother during the Civil War and would play a strong influence on the family dynamics as Juliette grew up. While her parents described her has having a sweet personality and caring disposition her sibling often referred to her as “Crazy Daisy”. This nickname was derived from her lack of keeping track of time, her experiments that frequently went awry and from her “acts of kindness” that often turned into good nature disasters. As Juliette grew older her empathy towards others and her out of the box outlook on life became extremely apparent (Biography, 2014). Juliette was educated at...
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...This assignment is going to discuss the causes, effects and strategies relating to challenging behaviours in settings. It will incorporate the discussion on available legislation that attempts to deal with challenging behaviour in settings such as work based settings. It will further analyse behaviour and its impact on the individual of a variety of special needs and challenging behaviours and will look at the positive support planning available that attempts to address challenging behaviour. According to Emerson et al (2011), “challenging behaviour is an umbrella term used to describe any behaviour that puts the person and those around them at risk”. Examples of challenging behaviour are aggression, self-injuries behaviour, property destruction, oppositional behaviour, stereotyped behaviours, socially inappropriate behaviour, and withdrawn behaviour. Human behaviour happens for a reason and understanding its causes is key to managing certain behaviours. Different reasons can be attributed to the causes of some challenging behaviours and these can be driven by different reasons such as seeking social attention, an attempt to seek advantage and get something, an attempt to escape from something like a trauma and some can arise from an enjoyment of certain sensory activities. As has been described that the causes vary depending on individuals, it should also be borne in mind that behaviour can have a harmful effect on the lives of both the individuals behaving in a challenging...
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...CHAPTER 1 Managing in the Digital World CHAPTER OBJECTIVES After reading this chapter, you will be able to do the following: 1. 2. 3. 4. 5. Describe the characteristics of the digital world and the advent of the information age. Define globalization, describe how it evolved over time, and describe the key drivers of globalization. Explain what an information system is, contrasting its data, technology, people, and organizational components. Describe the dual nature of information systems in the success and failure of modern organizations. Describe how computer ethics impact the use of information systems and discuss the ethical concerns associated with information privacy and intellectual property. CHAPTER OVERVIEW This chapter helps the student understand the role of information systems as organizations move into the digital world, and how they have helped fuel globalization. The student will learn what information systems are, how they have evolved to become a vital part of modern organizations, and why this understanding is necessary to become an effective manager in the digital world. The student will also learn how globalization evolved, and what opportunities globalization presents for organizations. The importance of ethics as it relates to IS is discussed especially as it relates to information privacy, accuracy, property, and accessibility. A number of cases and illustrations are used, for example, Apple products and how they have evolved over time (such as...
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...Starbucks’ International Operation All's Not Well with Starbucks For Howard Schultz, Chairman of Starbucks Corp., this list was special as Starbucks featured in the list. It was a dream come true for the Seattle-based entrepreneur. Though the U.S. economy was reeling under recession and many major retailers were reporting losses and applying for bankruptcy, Starbucks announced a 31 % increase in its net earnings and a 23% increase in sales for the first quarter of 2003. Analysts felt that the success of Starbucks showed that a quality product speaks for itself. The fact that Starbucks spent less than 1 % of its sales on advertising and marketing strengthened this view. In addition to being a popular brand among customers, Starbucks was also considered the best place to work due to its employee-friendly policies. However, analysts felt that the success of Starbucks was due to its profitable domestic operations. It was reported that most of Starbucks' international operations were running into losses. In May 2003, Starbucks' Japanese operations reported a loss of $3.9 million (Japan constituted the largest market for the company outside the United States), and the company also performed badly in Europe and the Middle East. Analysts pointed out that Starbucks' international operations were not as well planned as its U.S. operations. They also observed that the volatile international business environment made it difficult for the company to effectively manage its international...
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...MANAGING HUMAN CAPITAL ASIGNMENT 1 | LECTURER: MERVIN SOOKUN TUTOR: DR. RUMESH KUMAR LECTURER: MERVIN SOOKUN TUTOR: DR. RUMESH KUMAR COURSE: MBA-PART TIME | | | | NAME LIM HUI YEN (JESSICA) STUDENT ID: 0031MWMW0913 SUBMISSION DATE: 26TH OCTOBER 2013 WORD COUNT: NAME LIM HUI YEN (JESSICA) STUDENT ID: 0031MWMW0913 SUBMISSION DATE: 26TH OCTOBER 2013 WORD COUNT: 10/26/2013 10/26/2013 Table of Contents Abstract 3 Introduction 3 I. PA Critique 4 Subjectivity and bias 5 Difficulty in measurement 5 Uncorrelated Costs vs Benefit: 6 Feedback Gone Awry 6 Non-clarity of Purpose 6 The Problem with Hierarchy 7 Pitfalls of Performance Related Pay 7 Non-continuity 8 II. PMS Evolution and Strategic Human Capital Management (SHCM) 8 Move toward Theory Y 9 Clearly Communicated Objectives 9 Designing for Involvement and Participation 11 Understanding Motivation 11 Determining Frequency 12 Importance of Stakeholder Input 13 Training and Implementation 14 Monitoring and follow-up 15 Continuity and Improvement 15 III. Challenges Faced in the Implementation of Integrated PMS 15 Change 16 Globalization & Culture 16 Open Talent Economy 17 Performance-Directed Corporate Culture 18 Leadership 18 Support Structure 19 Organizational Justice 20 Cultivating Commitment and Creativity 22 Conclusion 23 References 24 Bibliography 28 Abstract Many experts are lauding traditional performance...
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