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Decision Making Strategy

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Submitted By samy20
Words 2355
Pages 10
1. Introduction
Decision making is a very critical and major role for a manager. There is a continue flow of information and process run through and achieve the right Decision. Here I am going to mention and analysis of the two decisions that my manager has taken. How the decision will help her and meet the organisational benefits. Also I would like to demonstrate how all the learning process of decision making will reflect my own work and practice as a assistant manager.

2.1 Overview of Organisation
My company name is Housing & Care 21, established in 1964. It’s the UK’s largest non-profit care provider and a national leader in providing innovative, affordable housing for older people. Also it works closely with local communities to develop new services that meet the needs of older people and neighbourhoods. It has over 28,000 customers and delivers more than 80,000 hours of home care by 6500 members of staff. It has turnover £200m and chairs the national Housing and care Dementia research Consortium. It acquired Claimer Care Group Plc. in 2009.The company invests in A* rated vocational qualifications centre so our staff can fulfil their potential and giving them the skills to provide the best possible services to the residents and service users.
Housing & Care 21 promotes choice and independent for older people through a range of care, health and housing services and accommodation. Its expertise includes retirement housing, care and support services, dementia services and partnerships with customers, commissioners also others who share the company values.

2.2 Example of Two decisions that has been Taken by Manager
Here I would like to mention two decisions that employed by my manager.
Decision1: End of September 2013, at Chelsea and Westminster branch few more new customers joined. In a short notice we need 3 employees. It would be lengthy and costly

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