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Department Ic Reference Guide

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DEPARTMENT IN-CHARGE

REFERENCE GUIDE

TABLE OF CONTENTS

TITLE PAGE

GOALS 2

OBJECTIVES 2 CRITICAL FACTORS OF SUCCESS 2

HOW DO WE PROCEED? 3

WHAT IS MY BUDGET? 4

WHAT IS MY GENERIC MAKE-UP? 6
IS MY RANGE ADEQUATE? 8

IS MY PRICE COMPETITIVE? 10

ARE MY BASIC ITEMS ALWAYS AVAILABLE? 11

ORDERING ACCORDING TO THE RATE OF SALE 12

RECEIVING GOODS INTO THE BRANCH 20

SPACE ALLOCATION AND MERCHANDISING 21

MANAGING PROMOTIONS 22

PRICE MANAGEMENT 24

COMPONENTS OF STOCK ACCURACY 25

STOCKTAKE 27

APPENDICES A-GENERIC SALES ENQUIRY 28 B- MODEL STOCK REVIEW REPORT 29 C-SLOW MOVING ITEMS REPORT 30 D-AGED STOCK VALUATION 31 E-CALCULATE QUANTITIES TO ORDER 32 F-STOCK COUNT SHEET 33 G-EDIT ORDERED QUANTTIES 34

INSTORE DEPARTMENTAL PERFORMANCE

Goals

➢ Increase sales/(Market share/Dominance) ➢ OK competitiveness ➢ Customer Loyalty/confidence ➢ Increase in Profitability ➢ Shrinkage reduction/containment

Objectives

➢ Product is on shelf always ➢ Adequate range is available ➢ Clear and correct Price marking ➢ Promotion Effectiveness

Critical Factors of Success

To achieve our goals, the following should be in place:

➢ Technology that works ➢ Skills/knowledge to use technology ➢ Attitude towards work-do right first time mindset ➢ Professional treatment of suppliers ➢ Focusing on what customers buy/customer demand pattern ➢ Product Knowledge

How do we proceed?

Mindset change

➢ Adherence to company

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