...The Supply Chain Management Processes Keely L. Croxton, Sebastián J. García-Dastugue and Douglas M. Lambert The Ohio State University Dale S. Rogers University of Nevada, Reno Increasingly, supply chain management is being recognized as the management of key business processes across the network of organizations that comprise the supply chain. While many have recognized the benefits of a process approach to managing the business and the supply chain, most are vague about what processes are to be considered, what sub-processes and activities are contained in each process, and how the processes interact with each other and with the traditional functional silos. In this paper, we provide strategic and operational descriptions of each of the eight supply chain processes identified by members of The Global Supply Chain Forum, as well as illustrations of the interfaces among the processes and an example of how a process approach can be implemented within an organization. Our aim is to provide managers with a framework to be used in implementing supply chain management, instructors with material useful in structuring a supply chain management course, and researchers with a set of opportunities for further development of the field. “Streamlining crosscompany processes is the next great frontier for reducing costs, enhancing quality, and speeding operations”. Supply chain management is increasingly being recognized as the integration of key business processes across the supply chain. For...
Words: 13007 - Pages: 53
...(in 1996), with extended operations to 200 countries. Ford dealing with a huge number (thousands) of suppliers and dealers in daily basis, which create high level of complexity combined with other internal and external factors have pushed Ford to search for solutions in order to overcome the costly supply chain challenges that they are facing and may continue to face in the future if they didn't find a proper solution . the main issues with their current system is: the inefficient control of their large data base and complex network of suppliers, the existence of independent distributors and their inability to communicate and serve their customers directly. Ford realized that they should modify their supply chain in order to make it more cost effective and more profitable, in order to solve this issue for launched a full organization re-structures business process plan called (FORD 2000), by segmenting their market to 5 Vehicles Centers (VCs) for product development activates, each (VC) was responsible about for developing of vehicles in a particular customer market, By partly adapting the virtual integration direct business model of Dell Co., Ford can use the emerging information technologies and internet as well as new ideas from high tech industries in order to interact and transact with their suppliers, dealers end users. Due to Ford's large size, It's not wise to implement full direct business model alone and abolished its existing supply chain then Ford will certainly...
Words: 1853 - Pages: 8
...Unit 8 Alternative Assignment Felicia Brantley MT435 Operations Management Capacity is the ability of an operation to perform and produce. Capacity can be quantified by using efficiency and utilization measures. Over capacity resources means staff and machines are not being fully utilized and not operating at full capacity. Under capacity means customer demand is greater than the supply the organization can fulfill. Forecasting demand can be complex and unreliable in an uncertain environment. There needs to be balance between capacity planning and meeting customer demand. If an organization does not manage its operations effectively it may be tying up money unnecessarily. Organizations must have the flexibility to extend and contract their supply when frequent or volatile changes in demand occur. Strategies for Adjusting Capacity * Level production * Producing at a constant rate and using inventory to absorb fluctuations in demand * Chase demand * Hiring and firing workers to match demand * Peak demand * Maintaining resources for high-demand levels * Overtime and under-time * Increasing or decreasing working hours * Subcontracting * Let outside companies complete the work * Part-time workers * Hiring part time workers to complete the work * Backordering * Providing the service or product at a later time period Strategies for Managing Demand * Shifting demand into other time periods ...
Words: 779 - Pages: 4
...to improve supply-chain activities; how to better align logistics and the company’s strategic plan, to integrate the supply-chain. In order to improve the movement of goods; identify challenges in integration of suppliers and manufacturers in the logistics management; companies must be willing to adjust their practices to current circumstances affecting supply-chain. Many processes exist on the market today that companies can adopt to increase their values, which affects the supply-chain management on organizational level; and financial implications by reviewing some of the best practices available on the market and improving their own supply-chain management. I have not worked directly in supply chain management for many years however; I spent over 22 years in Logistics on active duty in the United States Air Force and decided to enroll in the MBA program in Organizational Management at Ashford. Furthermore, since there is a lack of experience in a particular supply chain management, this paper will instead break down a theoretical focal company’s strategic management overall and the theories of strategic management of supply chains in particular and how they need to support each other. The three levels of supply-chain that companies used to survive and operate in business are strategic, tactical, and operational. Organization make high-level decisions at the strategic level to outline company’s mission statement, goals, and objective relevant to their operations. These decisions...
Words: 3678 - Pages: 15
...Cisco: Supply chain RISK MANAGEMENT PLAN VERSION 5 01/13/2014 TABLE OF CONTENTS 1. INTRODUCTION 1. Executive Summary 2. Purpose of the Risk Management Plan 2. Risk Management Procedure 1. What is a Risk? 1. Risk Identification 2. Risk Assessment 3. Risk Mitigation 4. Risk Monitoring 5. Risk Planning 2. Qualitative Risk Analysis 3. Quantitative Risk Analysis 4. Risk Reporting 3. Tools and Practices 4. Conclusion 1. Risk Contingency Planning 2. Processes to Address Immediate Unforeseen Risks 5. Risk Management Plan Approval 6. Appendix A: References 7. Appendix B: Key Terms INTRODUCTION 1 EXECUTIVE SUMMARY THIS RISK MANAGEMENT PLAN DOCUMENTS A PRESENTATION MADE AT YEILDMORE ON HOW CISCO MANAGES THE RISKS ASSOCIATED WITH SUPPLY CHAIN DISRUPTIONS. YEILDMORE ASSESSES CISCO'S SUPPLY CHAIN RESILIENCY PROGRAM AS ONE OF THE BETTER-EXECUTED PROGRAMS WE HAVE SEEN, AND RECOMMENDS OTHER CLIENTS STUDY IT TO UNDERSTAND HOW THEY MIGHT "DERISK" THEIR OWN SUPPLY CHAINS. THEY OFFER A PRODUCT-CENTRIC APPROACH WHICH PROVIDES MORE BUSINESS VALUE THAN AN INCIDENT-CENTRIC APPROACH TO RISK ASSESSMENT FOR MOST BUSINESSES. Cisco’s transparency is critical to both internal and external support for supply chain resiliency. Objective metrics contribute...
Words: 4662 - Pages: 19
...SUSTAINABILE SUPPLY CHAIN MANAGEMENT Article caption Supply chain concerns the flow of goods and services from one point to another. The author Stefan Schalteger and Roger Burritt (2014), measuring and managing the supply chain management is critical to the organization and will remain to maintain the efficiency in the organizations in the world today. Srivastava, Samir K (2010) states that by building on sustainability in the supply chain will ensures that the management is doing the right thing in managing the organization hence creating competitive advantage. Statement of the author's purpose The major reason why the author wrote the article about this topic is to address the need of building sustainable supply chain in all organizations. Secondly is to explore and create the understanding of supply chain. He also develops the practical approach that develops sustainable supply chain performance management. Finally, the author explains the measurement of the sustainable supply chain in all the industries. From the point of view of the author, he is of the mind that the building a sustainable supply chain in an organization is one of the ways that organizations will smoothen the flow of services in the organization. Application of supply chain management theory relevant to article Supply chain management is the management of the flow of the firm’s goods and services from one point to the other. His explanations on the relevant concepts of sustainable supply chain, show that...
Words: 1349 - Pages: 6
...1. Question Supply Chain Resources definition are Materials, People, Information, Money or any other such resources that must be managed for profitable business operations. Define and describe brief information of the resources defined. Supply chain management (SCM) is the management of the flow of goods. It includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Interconnected or interlinked networks, channels and node businesses are involved in the provision of products and services required by end customers in a supply chain. Supply chain management has been defined as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand and measuring performance globally. SCM draws heavily from the areas of operations management, logistics, procurement, and information technology, and strives for an integrated approach. Commonly accepted definitions of supply chain management include: • The management of upstream and downstream value-added flows of materials, final goods, and related information among suppliers, company, resellers, and final consumers. • The systematic, strategic coordination of traditional business functions and tactics across all business functions within a particular...
Words: 2392 - Pages: 10
...Research paper: Transportation Disruption QSO-635 International Supply Chain Management Zakaria ZRIG Mitch Kostoulakos Southern New Hampshire University 7/1/2015 Supply chain is a complex system; there are multiple links that participate in its success. Transportation is the main link in the supply chain. The disruption in transport affects critically the supply chain. How does transportation add value in a supply chain? What are the potential disruptions in transportation? How do the disruptions impact the performance of a supply chain? What are the ways to minimize transportation disruptions? Supply chain management consists of activities like manufacturing, distribution and transport. Especially, supply chain deals with locations and distribution which is the major part of the management. When it comes to transportation, it creates added value to supply chain by moving finished goods to various markets on time. Basically, value is to be created, expanded and retained. Transportation helps in lowering distribution costs, use of new technology and creates new market opportunities. It can be said that transportation is an essential trade union amongst all the elements of supply chain. Nowadays, supply chain has turned more into a global perspective and transportation is playing a key role in distributing the supply from suppliers to customers while simultaneously creating strategy to lower distribution costs. This is done through freight distribution strategy, which...
Words: 766 - Pages: 4
...GD GOENKA WORLD INSTITUTE Module-gmsi402 MANUFACTURING OPERATIONS AND MANAGING SERVICES SUBMITTED TO SUBMITTED BY Mr. S. Dass NITIN KANT BHARDWAJ ACKNOWLEDGEMENT I would like to express my gratitude towards my coursework in charge Mr S. Das under whose guidance and support I completed my coursework successfully on time. INTRODUCTION The case I am provided with is about the natural calamities that occurred in Japan on March 11, 2011. The disasters that took place in Japan include a 9.0 magnitude, Tsunami waves as high as 40 metres travelled up to 10 kilometres and three nuclear reactors at Fukushima Dai-ichi faced Level 7 meltdowns. The impact of this combined disaster was so devastating that it left more than 25000 people dead, injured or missing. Big players of automobile industry such as Nissan, Honda and Toyota got highly affected by the disaster. The case mainly focuses on Nissan, the impact of earthquake on the company and how it responded to the calamity. The company took various protective steps to achieve the momentum of business operations back along with making remarkable flow of income and generating fair revenues at the time of calamity to make situations normal. Q1. The case identifies several aspects of the Nissan response that were particularly beneficial. Expand on the points made...
Words: 2307 - Pages: 10
...growth opportunities are shrinking within the boundaries of the United States.The company needs to evaluate multiple options to determine the best strategy to deploy. The challenge is “keeping the world’s biggest retailer on its phenomenal roll and delivering the huge sales and earnings increases that investors had come to expect from Wal-Mart over the years” (Camerius& Hunger, p. 19-30, 2006). The company’s current strategic plan is tothrive in the followingareas: • Low costs, high customer service, and always low prices • Product mix • Logistics and supply-chain management • International markets • Domestic growth • Public relations I have developed multiple strategic alternativesfor the company. They are as follows: • Stability – Pause And Proceed: Pause physical growth then proceed with growth domestically and globally • Growth – Concentration: Concentrated Internet program to target domestic and foreign markets • Growth – Concentration: Horizontal Growth with International Entry for global geographical internal expansion The plan deployed must be consistent with the corporate strategy. Per Sam Walton (1918-1992), the company’s founder, “Our goal has always been in our business to be the very best and, along with that, we believe that in order to do that, you’ve got to make a good situation and put the interests of your associates first. If we really do that consistently, they in turn will cause…our business to be successful, which is what we’ve talked about...
Words: 8588 - Pages: 35
...Supply Chain Management (SCM) is the wider concept of looking at the business needs from the sourcing till the production of the final product and delivering it to the customer. SCM attempt to centrally control or link the sourcing, the production, the shipment, the warehousing and distribution of products. The purpose is to ensure the whole business know what is happening when and where. By managing the international supply chain, companies are able to cut wastage and become more lean and mean, be more competitive and provide products faster. Being more lean and mean will drive the company to keep tighter control of internal inventories, production, distribution, sales and the inventories held and forecasted are all key elements in the SCM....
Words: 1123 - Pages: 5
...| KG Tools | Operations Management Evaluation | | Candice Brooks | | | A. Supply Chain Strategy Supply chain Strategies: Vertical integration | * Developing the ability to produce goods or services previously purchased * Buying a supplier or distributor | Few suppliers | Long term relationship with few dedicated suppliers | Many Suppliers | A supplier responds to the demands and specifications of “request for quotation”, with order going to the lowest bidder | Joint Ventures | Formal collaboration | Keiretsu Network | A Japanese term that describes suppliers who become part of a company coalition | It is recommended that KG tools select the Keiretsu network as the company’s supply chain strategy. The strategy is recommended because of its versatility. The tool company need to be able to respond quickly to the need of their customers. Keiretsu is a hybrid of purchasing from a few suppliers approach and vertical integration. The Japanese Word Keiretsu describes suppliers that become part of the company’s coalition. There are two different types of Keiretsu. Horizontal keiretsu are usually organized around a bank and consist of a variety of companies that perform different functions. Vertical keiretsu, are composed of a major industrial corporation and its suppliers in a particular industry. These vertical keiretsu are "held together by fairly predictable transaction patterns and based on implicit long-term contracts, financing and equity...
Words: 4559 - Pages: 19
...Material Management Proposal Material management department is typically responsible for directing the supply chain. Material management is an umbrella department that has many other functions (e.g., central store, laundry and linen operations, and sterile processing). The core purpose of material management is to direct and control the movements of goods in an efficient manner through a hospital system (Langabeer, 2008). This material management proposal document will elaborate on the role materials management plays within a hospital and the role of operations managers in this process. This document will further identify possible constraints a hospital may experience in its supply chain, the potential effects and justification on implementing a new collaborative planning process, and provide suggestions on how to manage a hospital supplied during a disaster. Role of Materials and Operations Management The role of materials and operations management plays within a hospital system is vital to the success of any health care organization. According to Langabeer (2008) material management controls significant resources and have total expenditures, or spending at 50% of a hospital budget. Materials management not only directs and controls the supply chain of a health care organization it is responsible for managing the flow of goods throughout the hospital and carry out supply and resource logistics. Materials management has numerous meanings and some hospitals view material management...
Words: 1614 - Pages: 7
...Supply Chain Design Paper OPS/571 Operations Management Supply Chain Design Paper Supply Chain Strategy, Riordan Industries Supply chains are adapting and upgrading to new technologies around the world. Supply chain management and strategies will be discussed to new hires in Hangzhou, China. Riordan Manufacturing can use the supply chain management theory to help each function in the supply chain connect and become more efficient. Riordan Manufacturing plans to use a competitive strategy and “go green.” Riordan’s customer fulfillment mission is to “strive to be a solution provider for our customers and not be a part of our customer’s challenges” (University of Phoenix, 2013, p. 1). Riordan Manufacturing wants new hires to use process thinking to achieve improvement in business practices and enhance the way tasks are done. Process Flow Diagram Electric fan manufacturing is one of the key sectors of Riordan Manufacturing with its plant located in China. In essence, the company conducts the fan assembly process from within and outsources non-core operations. The motors and plastic polymers are completely assembled and purchased from local Chinese company, whereas the logistics are outsourced to a local shipping company or FedEx. The operations done inside the company only include the creation of individual plastic parts of the fan, the assembly of the parts, packing of the fans, and temporary storage until the fans are shipped to the consumers. The summary of the supply...
Words: 1332 - Pages: 6
...Supply Chain Management in a Wal-Mart World HBSWK Pub. Date: Aug 4, 2003 The Wal-Mart supply chain management structure is not one size fits all. How do you keep everyone else happy? Apply service differentiation to your strategic accounts. by Jonathan Byrnes Here's a supply-chain dilemma: Now that you've learned how to do business with Wal-Mart, what do you do with everyone else? Over the past decade, Wal-Mart has famously invited its major suppliers to jointly develop powerful supply chain partnerships. These are designed to increase product flow efficiency and, consequently, Wal-Mart's profitability. Many companies have stepped up to the challenge, starting with the well-known Wal-Mart/Procter & Gamble alliance, which incorporated vendor-managed inventory, category management, and other intercompany innovations. P&G even fielded a dedicated account team in Bentonville, AR. In a very creative approach, the team members represented key P&G functions: sales/marketing, distribution/supply chain management, IT, and finance. In the eyes of one P&G vice president who was centrally involved at the time, Wal-Mart's CFO became a key customer as P&G's objective became maximizing Wal-Mart's internal profitability. Increasingly, top managers have learned how to integrate their supply chains with major customers like WalMart. (For an example from the hospital supply industry, see my column, "Profit from Customer Operating Partnerships.") Much has been written about the need to develop...
Words: 1902 - Pages: 8
