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Diagnosing Performance and Reliability Issues

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Diagnosing Performance and Reliability Issues
Robert Collazo Jr.
Rasmussen College

Diagnosing Performance and Reliability Issues
The CIO of MSC company has asked the network team to investigate and resolve a number of performance and reliability problems that have been occurring on their network, He has also requested detailed documentation on why these issues are occurring, how they can be tracked, monitored, and prevented. The network infrastructure of the company consists of 300 computers, 100 laptops, various servers, and associated networking devices. The users are using both Windows Vista and Windows 7 Enterprise editions.
Well the first thing I would do is go to the start menu and type in Perfmon, what this will do it will allow me access to the Performance Monitor, the DCS and the report tools. With the DCS (Data Collector Sets) I will be able to gather system information, including configuration settings and performance data, and store it in a data file, also With DCS it will logs processor, disk, memory, and network performance (Internet Protocol versions 4 and 6) counters and kernel trace data It will also log all the information included in the System Performance DCS, plus detailed system information. This will give the client a printed report of what he needs to know Performance wise and diagnostic wise. Now if we needed to track System Reliability, Stability and overall performance Windows 7 has a built in reliability Monitor which Tracks a computer’s stability. The more reboots and failures that occur on a computer, the lower the system stability become also the Stability Index and the Stability chart and with these tools it will give the client an insight on what’s going on stability wise.
When it comes to system crashes everything is stored in what is called the event viewer which displays event logs such as application events, security

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