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Digital Service Taxonomies: Taxonomy Comparison and Future Development

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Submitted By Morathi87
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| AbstractThere is a constant effort to understand and map business processes in both online and offline worlds. It is easy to imagine a combination of BPR and a digital service taxonomy to not only reshape the core business processes, but also ensure that the technical and connecting components neatly interface and optimize the core business needs. By examining two articles, one utilizing BPR and another a digital service taxonomy, that each have a different take on how to address, evaluate and form the interactions necessary in the emergent digital service category. This paper concludes that BPR can in most cases be used with the digital service taxonomy and should as such be highly complementary. It also concludes that the future development in digital service taxonomies will greatly expand and widen the complexity of future versions.IntroductionThere is a constant effort to understand and map business processes in both online and offline worlds. Business Process Reengineering (BPR) is an older tool to try to reshape a company’s workflow and produce something better. With the movement from physical to digital goods, many companies need to reinvent the way they think and work. A way to pave the road for changing the company could be with digital service taxonomies that have been cropping up in the recent years. It is easy to imagine a combination of BPR and a digital service taxonomy to not only reshape the core business processes, but also ensure that the technical and connecting components neatly interface and optimize the core business needs. With the article from Sarker 2002 an exploration of a case with testing will shine a light on how BPR is used and relates to three different approaches. The main article for this review is however the article from Williams et all 2008 about Digital Services. This article will display findings that relates to analysis of at

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