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A STUDY OF THE EFFECTIVENESS OF A DIVERSE WORKFORCE WITHIN
NONPROFIT ORGANIZATIONS SERVING OLDER ADULTS: AN ANALYSIS OF THE
IMPACT OF LEADERSHIP STYLES AND ORGANIZATIONAL CULTURE

by
Valdes J. Snipes Bennett

A Dissertation Presented in Partial Fulfillment
Of the Requirements for the Degree
Doctor of Philosophy

Capella University
June 2006

UMI Number: 3226208

Copyright 2006 by
Snipes-Bennett, Valdes J.
All rights reserved.

UMI Microform 3226208
Copyright 2006 by ProQuest Information and Learning Company.
All rights reserved. This microform edition is protected against unauthorized copying under Title 17, United States Code.

ProQuest Information and Learning Company
300 North Zeeb Road
P.O. Box 1346
Ann Arbor, MI 48106-1346

© Valdes J. Snipes Bennett, 2006

Abstract
It has been theorized that the leadership style (LS) of a leader/manager in nonprofit organizations is important to effectively motivate employees to work together in achieving goals. The purpose of this study is to determine if there is a relationship between leadership styles, organizational culture (OC), and organizational effectiveness outcomes (OEO). The relationship study applies data collection and scoring procedures developed by Bass and Avolio. The correlation between independent variables of transformational, transactional and passive/avoidant leadership styles and the dependent variables of transformational and transactional OC, and OEO variables of effectiveness, satisfaction, and extra effort were examined. Data was collected on leadership styles and organizational effectiveness outcomes by using Bass and Avolio’s Multifactor
Leadership Questionnaire (MLQ-5X-Short) and the Organizational Description Questionnaire
(ODQ). Leader/manager leadership styles were compared with organizational culture and organizational effectiveness outcome. This

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