Premium Essay

Diversified Management

In:

Submitted By mzlesliej
Words 2374
Pages 10
Leslie Hammons
Dr. William Dean
Management
24 October 2013
Diversified Management There are multitudes of cultures in businesses creating diverse working conditions in companies large and small. Therefore in management it is vital for leaders to be diverse in their management and communication techniques. Because each individual is uniquely different, it is essential that managers understand their role in creating peaceful working environments with effective communication, compassion and understanding for each worker’s background. This paper will outline topics such as; the importance of effective communication, employee development and coaching. It will also analyze different management styles and discuss why each manager should mix several management styles together in order to be effective in dealing with such diversity. According to dictionary.com, communication is defined as the imparting or interchange of thoughts, opinions, or information by speech, writing or signs. It is not only important for managers to understand how effective they can be based on their communication techniques but also understand that each team member or subordinate will respond differently to each form of communication. In the workplace, managers can communicate with their teams via e-mail, telephone, web casts, text messages, instant messages and face to face. Being a great manager is about learning which communication technique works best for each individual. One mistake that managers make when dealing with a wide range of employees: believing that what works for one individual will work for all individuals. Having conversations about performance, communicating changes and relaying bad news can be difficult for those in management positions. The negative conversations are necessary; therefore if leaders have a strategic method in how they deliver the information, it makes it

Similar Documents

Premium Essay

Project Management - Anand Enterprises Is Broadly Diversified Company with Presence in a Variety of Sectors Such as Cement Textile Chemicals

...Need Answer Sheet of this Question paper, contact aravind.banakar@gmail.com www.mbacasestudyanswers.com ARAVIND – 09901366442 – 09902787224 PROJECT MANAGEMENT CASE STUDY : 1 Anand Enterprises is broadly diversified company with presence in a variety of sectors such as cement, textile, chemicals. After a thorough review of various capital projects undertaken in the last 5 years the executive committee of Anand Enterprises felt that the quality of market and demand analysis of most of the projects was somewhat patchy. As a marketing analyst you have been invited by Arvind Swami, the managing director of Anand Enterprise, to do a seminar on market and demand analysis for the business heads of the company. Among other things, he wants you to address the following issues. Q1) How should one evaluate secondary information? Q2) What are the sources of undertainities in demand? Q3) Discuss the steps in a sample survey? Q4) Briefly describe the various methods of demand forecasting? CASE STUDY : 2 Sagar Ltd is a leading manufacturer of automotive components. It supplies to the original equipment manufacturers as well as the replacement market. Its projects typically have a short life as it introduces new models periodically. You have recently joined the company as a financial analyst reporting to Shekhar Dhawal, the CEO of the company. He has provided you the following information about three projects A, B & C they are being considered by the Executive Committee...

Words: 714 - Pages: 3

Premium Essay

Mba633 Case 1 Road to Hell

...caused Rennalls to resign. DIAGNOSIS Baker’s idea that Rennalls and the rest of Barracania, have had to face the challenge of bridging the commerce gap between themselves and Western civilization, shows his own lack of diversity. Continental Ore’s management saw that Baker had the knowledge and skillset to “groom” Rennalls as the next chief engineer, but what they did not see was that Baker himself needed to be more diversified and had his own repressed sense of race consciousness, proving that the company as a whole was lacking as a multicultural organization. “The true multicultural organization is characterized by core cultural values and an ongoing commitment to eliminate social oppression and promote dignity and respect for everyone throughout the organization” (Luthans, 2011). They thought they had a diversified mentor in Baker given his background and professional history in the various countries. THEORY A theory of diversity is what is in question between Baker and Rennalls. Both Baker and Rennalls have their own flaws in diversification. As a mentor, Baker should have realized that just because he had been placed in many different areas of the world by his company; that does not necessarily qualify him as diversified. The fact that Baker admittedly realized that there was a barrier between Rennalls and himself should have been a clue that there could possibly be something wrong with the way he thought of the native Barracanians, and not just the way Rennalls...

Words: 1430 - Pages: 6

Premium Essay

Managing Projects

...Project code: 9273 M1 Report Word limit/Words Covered: 5000/5079 Research Report Title: LEADERSHIP AND MANAGEMENT ACROSS DIFFERENT CULTURES - HOTEL LEICESTER MARRIOTT, UK http://issuu.com/sanjaykumarguptaa/docs/project-report-recruitment-and-selection-process Table of Contents Introduction 1 Introduction to subject area 1 Background of the study 1 Literature Review 3 Critical evaluation of leadership theories 3 Compare and contrast of leadership style across different cultures 6 Critical evaluation of motivational theories 7 Compare and contrast motivational techniques across different cultures 8 Critical evaluation of theories for managing cultural diversity 9 Secondary research method 10 Primary research method 10 Interview 10 Findings and Discussion 11 Findings from secondary research 11 Managing diversified customers 11 Recommendations and Conclusion 13 Conclusion 13 Recommendations 13 References (Harvard Style) 17 Introduction Introduction to subject area It is a well known fact that success of the hospitality industry depends on the high quality services provided to the customer. It is the responsibility of the leaders to motivate and inspire employees to deliver a higher quality services for the success of the organization. With the increasing globalization, the leaders in the hospitality industry also come across through different challenges. Employees from diverse background...

Words: 5625 - Pages: 23

Premium Essay

Organization Behavior

...Agrawal,V.(2012),”Managing the diversified team: challenges and strategies for improving performance”, Team Performance Management: An International Journal,Vol.18 No.7/8,pp.384-400. The article,“Managing The Diversified Team: Challenges And Strategies For Improving Performance” have been written by Vidhi Agrawal which from Ajay Kumar Garg Insitute of Management, Ghaziabad¸ India. This article has been taken from ‘Team Performance Management: An International Journal, volume 18 no 7/8 in 2012 and it has sixteen pages only. The type of this paper is research paper whereby this study is investigating the company in the context of India industries. According to the article, the method has been use by author to form the issue is making an extensive review of existing literature. Besides that, the author use the SWOT analysis which strengths, weaknesses, oppositions, threats analysis of diversified team was done with help of secondary research. Moreover, the concept is based on the authors own practical experience. The author has combine primary and secondary research to highlight and show the strengthen the author views and opinions. Basically, the concept and the ideas are based on the author’s own experience. In fact the article is fairly confusing for the first paragraph because the title are not clear stated this study actually investigate on the what area or country. So the people will confusing at the first they read. Purpose of the study According to the abstract...

Words: 2138 - Pages: 9

Premium Essay

Roles and Function Paper

...325 Jennifer McKissick December 17, 2013 In this paper I will be address a few things about roles and functions. I will describe what the four major functions of management in a health care setting are. I will describe how these functions apply to managing others. I will explain the most important role for a health care manager and leader in the diversified health care industry. The four major functions in managing health care accurately are planning, organizing, leading, and controlling. Managing health care is important especially for employees and your place of business. These factors ensure quality service without any rest stops or burdens being an issue. Within the health care field, employees usually have trouble with communicating with the higher authority due to issues and lack of time. Planning is important to ensure that goals are being set and that the future looks brighter than what it already is. Planning comes along with meeting needs and focusing on the employees well being. Organizing is ensuring that all things are done and made on time. Organizing comes along with ensuring that there is no time to make residents/patients wait for care. Leading is one of the most important parts of management because this can leave a reputation that either looks good or bad. This is the time where employees should offer suggestions and speak up on any problems that they may have on the job. This is also the time to set goals...

Words: 566 - Pages: 3

Premium Essay

Roles and Function Paper

...Roles and Function Paper Joyce Davis HCS/325 3/23/2015 Mrs. Woods Roles and Function Paper Introduction Today’s paper is about the roles and functions of healthcare managers. I will explain the functions of management in a health care setting. In addition, I will discuss how these features apply to managing others and me on the job. I will also discuss the roles of managers and leaders in the diversified healthcare industry. There will be an in-depth discussion of the most significant aspect related to health care management, that I wish to gain by taking this course. The functions of management in a healthcare setting “Managers implement six management functions as they carry out the process of management” (Longest et al., 20000). These services include planning which sets the direction and the goals of an organization. Organizing: refers to a unit, in which the manager oversees. Staffing is an act of hiring and firing employees. Controlling refers to watching an employee to see that he or she is performing their duties and offering incentives to ensure they perform well on the job. Directing refers to ensuring that employees are motivated to action. Last there is decision-making. Decision-making is using good judgment when it comes to moving the company forward and being aware of things that can bring the organization down. How these functions apply to managing others or even yourself in a current...

Words: 675 - Pages: 3

Premium Essay

Effective Communication Paper

...Paper When we think of management roles, we typically think of the Chief Executive Officer (CEO) or executive director of an organization. But the truth is, there are numerous managerial roles that we often do not think about including supervisors and team leaders. Managerial roles differ among different health care settings and include lower, middle and upper-level management. A physician’s office may have a practice manager, director of medical records and a billing supervisor (Bunchbinder, 2012). A hospital will typically have a larger managerial team that includes clinical nurse manager, maintenance supervisor, and director or revenue management (Bunchbinder, 2012). Among these different managerial titles, there are also different functions of management. These specific functions are in place to coordinate efforts among the team members within the organization. In this paper, I will identify the functions of management and how they apply to others. I will introduce the roles of managers and leaders in the diversified health care industry and discuss the most significant aspect related to health care management that I want to gain by taking this course. Organization Model There are six universal management functions including planning, organizing, staffing, controlling, directing and decision -making. Each of these functions is an essential component to running not just a health care organization but any business. Planning is at the core of management responsibility. A manager...

Words: 840 - Pages: 4

Premium Essay

Allstate

...can utilize. It is an organizations’ fundamental management technique. The main task of management and organizations is to be able to produce positive results. Goal setting makes this job a lot easier because it allows the management team to be able to measure performance and evaluate where their employees are and in which areas improvements are needed. The model for Goal setting starts with Challenge followed by Moderators, then Mediators, Performance, Rewards, Satisfaction and lastly Consequences. Allstate utilizes the model for goal setting really well. A goal of Allstate’s was to be diversified both internally and externally. The company set out to achieve this goal by implementing four steps, one of which is the succession programming. The succession program set to identify and develop a diverse group of candidates for key positions. The company’s management system allowed them the ability to “track and measure key drivers of career development and career opportunities for all of it more than 36,000 employees” (Hellriegel, & Slocum 2011 pg.215). Allstate put into effect a minority recruitment program that focused on colleges and universities that had diverse enrollment. The company also implemented a development plan in which all employees were given an assessment of their current job skills and a road map for development. Measurement was the third step put into place by Allstate to achieve its goal of being diversified. The company gives employees a survey called diversity...

Words: 321 - Pages: 2

Premium Essay

Business Tips

...Mieko Dean Managing a Diversified Workforce For organizations to be most effective in their workforce diversity efforts they have to broadly define diversity. Race and gender are the larger factors in diversity issues but there are much broader aspects of the subject such as; age, physical abilities, family status, religion, and social class just to name of few. Understanding the dynamics of race gender are very important, but the view of diversity is much broader. It is important for companies to make employees aware of the individual characteristics that everyone brings to the workplace, and then they can in turn understand why it is important for everyone to be more inclusive. To be effective, a diversity plan must be created to hold leaders and managers accountable for diversity goals and measurable results. Best-of-class companies align diversity goals and objectives with the organization’s mission and goals. Organizations should also make it a priority to increase the number of underrepresented populations throughout the company. Doing this will help create a larger talent pool, helping the organization to appeal to its diverse consumer market. Diversifying the workforce would require effective management of inclusion. Prepping employees for anticipated organizational changes through strong and consistent communication, and diversity training is the best practice to reduce tension and provide for a better transition. Implementing inclusion in the hiring process would...

Words: 535 - Pages: 3

Premium Essay

Strategy and Planning

...organization can use to start planning how they are going to execute their plan. Starting at the top with executive leadership, they have strategic goal for the company that includes their long term goals. The strategic plan is then set for up to a period of 5 years. From there, middle management sets the tactical goals. Tactical goals range from establishing policies and procedures to coordinating the work of first-line managers (Kinicki & Williams, 2016). Tactical plans are set for up to a period of 24 months. Lastly, first-line managers are set to facilitate the operational goals. First-line managers plan how to accomplish the goals of middle and upper management efficiently over the next 52 weeks. It is important that middle management and first-line management are part of the strategy process from the beginning (Christian-Liviu, 2013). It is important to bring them in because there will be significant change in the organization that needs to be accepted by all parties involved to guarantee participation by all the workers (Karnani, 2008, p. 515). Now that the organizational goals are established, plans need to be made to put the plans into action. As stated above, each level of management is responsible for establishing their specific goals and then making plans on how they are to be implemented. The action plan of each group states what they need to do to attain their goal. The operating plan of each group states how the business will run based on the action plans. ...

Words: 1422 - Pages: 6

Premium Essay

Roles and Functions

...operations and outcomes. There are four major functions of management in a health care setting. They are organizing, planning, controlling, and leading. Organizing, as one of the most significant parts to management, is the procedure of handing more than tasks, distributing property, and assembling and coordinating the actions of mutually groups and persons for implementing strategy. Planning is the “process of setting presentation objectives and shaping what procedures should be in use to achieve them.” Controlling means to measure job performance, evaluating results and comparing them to objectives while making sure to take any necessary counteractive procedures. Finally, leading is “the process of touching people’s eagerness to work hard to accomplish procedure and accomplish objectives.” Inside a small amount of position within any job, these four functions are very imperative. In one of my previous jobs, working as home health aides these basic functions applied to my daily work there as well. Without all of these functions, there could be plenty of miscommunication involving the group leaders and workers. Leading was one of the main parts key in as we needed high-quality and tough leaders to make available guidance and possession to complicated situations. More often than not, revolutionize was a massive factor we encountered and this could without doubt take place in the health care industry as well. Management had to be accomplished of dealing with amend and at the...

Words: 531 - Pages: 3

Premium Essay

Decentralisation

...manner as they do not have to consult their subordinates. On top of that, with centralized organizational structure, conflicts and long-stretch arguments with subordinates could be avoided and this will not distort the business operations. Centralized business structure is most suitable for small organization because of its small number of employees and capital to run the business. To implement decentralized organization it requires more employees and higher cost will have to be incurred. This is something that small organizations cannot afford to have. Furthermore, it is not necessary for them to implement decentralizations, as the business operation is simpler rather than complex. Unlike big and established organizations, they are more diversified and require different skills and expertise for different products or departments. Therefore, it is more appropriate for big organizations to have decentralization so that customer’s demands can be...

Words: 478 - Pages: 2

Premium Essay

Roles and Functions Paper

...assignment I will define the roles and application of management functions that are used by today’s health care managers. I will include the following in my paper the four major functions of management in a health care setting, how these functions apply to managing others, the most important role for a health care manager and leader in the diversified health care industry, and the most significant aspect related to health care management that I want to gain by taking this class. It is the responsibility of managers to lead their team, the four major functions of management includes planning, organizing, controlling, and leading. Managers should determine when planning and setting goals what it will take to accomplish the goals that have been set. For managers to be successful it should be a requirement for them to have good planning skills that will assist them with goals and how to accomplish those goals, planning is the first step in being a good manager (Lombardi, Schermerhorn, 2007). Essential to the planning process would be organization, for health care managers to understand what is going on in his or her department or organization, they must be organized. Organization involves assisting managers when they are determining what projects; resources are needed to keep track of their employees and the progress of their projects (Lombardi, Schermerhorn, 2007). Control involves an important and positive role in the management process, it makes sure that things are correct, and...

Words: 598 - Pages: 3

Premium Essay

Korean

...develop so fast since the 1960s? Answer The Korean economic development was initiated by strong government leadership in the 1960s and 1970s. It was supported by an excellent resource base in terms of human skills and education. Moreover, the country’s workforce was extremely diligent and committed to contribute to economic success. 3. What are chaebols? Why are the important in Korea? Answer Chaebols are large, diversified business groups which are mostly under family control and are hierarchically managed. They mover advantages in the early stage of industrialization and preferential treatment and nurturing by the government. However, they also did not recede from this position after the government ended its dis interference of the business sector and liberalized the economy appears that their structure and management style still fi nerally ? well with the Korean culture and business environment. 4. What is typical for Korean management? What are the implications of this management style for the competitive strategies of Korean firms? Answer Korean management is rooted in Confucian traditions of respect for seniority, hierarchy& family orientation. However, it is also shaped by influences from Japan, the US and military-led industrialization in the 60s & 70s. Korean firms pursue aggressive managerial strategies by constantly seeking to enter new markets and industries and to develop new products & technologies. These...

Words: 479 - Pages: 2

Premium Essay

Vershire

...Case 4-1 Vershire Company Internal Environment Analysis * Vershire is a diversified packaging company * Several major divisions * One of the largest manufacturers of aluminum beverage cans in the United States. * Plants scattered throughout the U.S * Key players include: CEO, divisional GM, vice presidents of marketing and manufacturing External Environment Analysis Industry competitors: * Five beverage container manufacturers accounted for 88% of the market. * Some processors manufacture their own containers. * Alcan, Alcoa, Reynolds all manufacture aluminum cans. The aluminum can manufacturing industry contains several competitors. With almost 90% of the industry divided between 5 producers, competition is high, which could be negative for Vershire, especially since some beverage processors are beginning to manufacture their own cans. Customers: - Most customers had between two and four suppliers. - Some companies were starting to manufacture their own cans. The fact that most customers had several suppliers means that if Vershire failed to keep up with demand or quality standards, customers would turn to other suppliers. Backwards integration was also hurting Vershire’s business as some beverage processing companies were beginning to produce their own containers. Suppliers: * Four global companies supplied aluminum to can producers (Alcoa, Alcan, Reynolds, Kaiser) This shows that there aren’t many suppliers of aluminum...

Words: 689 - Pages: 3