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Doctors' Report Card Grades Down Canadians Want More Accountability to Redress Old Wounds in Health Care

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DOCTORS' REPORT CARD GRADES DOWN CANADIANS WANT MORE ACCOUNTABILITY TO REDRESS OLD WOUNDS IN HEALTH CARE
Source:
Hamilton Spectator, The (ON), 08/22/2011
Accession Number:
Q4K151090617711
Database:
Canadian Points of View Reference Centre
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DOCTORS' REPORT CARD GRADES DOWN CANADIANS WANT MORE ACCOUNTABILITY TO REDRESS OLD WOUNDS IN HEALTH CARE
Section: CANADA / WORLD, Pg. A6
TORONTO
Most Canadians want greater input and accountability when it comes to patient care, including a formalized process to voice complaints about the health-care system, according to a new report.
In its National Report Card on Health Care in Canada, the Canadian Medical Association enlisted pollster Ipsos Reid to assess Canadians' attitudes toward the health-care system.
In findings from the CMA's annual report released Monday, 93 per cent of Canadians agreed that they would like their province to adopt a patient health charter, designed to ensure accountability and responsibility for the quality of care received. Some 82 per cent of those polled agreed such a charter outlining patients' rights and responsibilities would make the system more efficient.
The survey found 87 per cent of Canadians agreed the patient charter should have a mechanism in place where citizens could complain about poor health-care service. Most polled also supported the inclusion of an independent ombudsman to voice such complaints.
Greater transparency of health-care operations within and between provinces and territories was also of importance to respondents.
Some 80 per cent of Canadians supported publishing the number of complaints to better see how jurisdictions were doing in relation to each other.
And 88 per cent supported a system allowing citizens who were not receiving adequate care to seek and receive treatment in another jurisdiction.
CMA president Dr. Jeff Turnbull said

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